Modern Restaurant Management

DECEMBER 20, 2023

While there was a strong desire to return to pre-pandemic norms, many businesses underestimated the lasting impact of COVID-19 on customer behaviours and preferences. Notably, not enough investment in technology and digital transformation. Additionally, the industry faced criticism for not doing enough to address environmental concerns.

Food and Beverage 492

Food and Beverage Food and Beverage Chef Staffing 492

Modern Restaurant Management

DECEMBER 17, 2020

Nearly a half (48 percent) of consumers are looking to pre-made/catered dinners, meal kits and takeout for their holiday meals. Consumers are looking towards pre-made/catered meals (15 percent), take-out (18 percent), and meal kits (15 percent) in place of meal prep for one of their holiday or New Year’s meals.

Food and Beverage 419

Food and Beverage Food and Beverage Purchasing K-12 419

Lavu

DECEMBER 20, 2019

Catered specifically to those in the restaurant industry as well as to emerging small businesses, Sourcery has the specialized ordering and inventory receipt capabilities that Bill.com lacks. poor customer service, as they had an unresolved account issue and received no response from Bill.com's chat function.

Customer Service 78

Customer Service Customer Service Inventory Point of Sale 78

Lavu

MARCH 23, 2020

Offering your restaurant as a venue gives potential customers a reason to dine with you and experience your hospitality. Wow them with your food and customer service, and you’ve gained a repeat customer. Make sure your staff are fully trained, understand the importance and urgency of excellent customer service.

Customer Service 78

Customer Service Customer Service Food and Beverage Food and Beverage 78

Total Food Service

AUGUST 2, 2023

Catering to this digital-first approach is crucial for restaurants and bars aiming to meet these evolving expectations. They can also use technology to personalize the customer service experience, such as through personalized greetings or recommendations based on past orders.

Inventory Management 40

Inventory Management Food and Beverage Food and Beverage Inventory 40

Lithos POS

AUGUST 31, 2023

It helps you to save money and push your business to grow, The POS enables seamless management of customer interactions and data, facilitating personalized and targeted marketing campaigns, loyalty programs, and improved customer service. POS tracks and records every customer transaction.

Point of Sale 52

Point of Sale Inventory Customer Experience Purchasing 52

Food Safe System

FEBRUARY 22, 2022

Today, the restaurant and food delivery service is changing dramatically as more businesses diversify what they do. Many home chefs and cooks are cutting back on the overhead of operating a dine-in eatery in order to cater to the large demographic of customers who prefer dining at home. However, it’s not just about the money.

Food and Beverage 52

Food and Beverage Food and Beverage Kitchen Equipment Point of Sale 52

Modern Restaurant Management

OCTOBER 29, 2020

“We believe technology like Flippy ROAR can improve customer service and kitchen operation. Using SevenRooms’ online reservation and virtual waitlist tools, Giordano’s will be able to collect and leverage guest data to provide personalized, consistent service and marketing at scale to customers across their portfolio.

Chef 359

Chef Catering Catering Recipes 359

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting.

Food and Beverage 386

Food and Beverage Food and Beverage Point of Sale Nutrition 386