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How Restaurants Can Use Digital Hosts

Modern Restaurant Management

Most people are calling to book especially when the online booking system says there are no available reservations, so many patrons call anyways thinking there is likely still capacity left. These can be refined once the testing process begins to see what works best for the customer. menu, hours, etc.),

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From Empty Tables to Full House: Expert Advice on Avoiding Restaurant No Shows

Modern Restaurant Management

Beyond the immediate lost revenue from empty reserved tables, these missed bookings disrupt carefully planned kitchen and staffing operations. Businesses can now utilise reservation platforms that seamlessly integrate booking, point-of-sale (POS), and customer management systems.

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Five Ways to Use POS Data to Forecast Holiday Demand for Your Restaurant

Modern Restaurant Management

The holiday season is a huge calendar event in the restaurant industry, with bookings booming as guests look to let their hair down and enjoy a festive feast. Plan Employee Rotas To Meet Demand Reservations on group bookings of 10 or more people are currently up 38 percent in comparison to this time in 2023.

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Common Sense COVID-19 Restaurant Survival Tips

Modern Restaurant Management

Your team needs to be flexible, so if on Wednesday you start getting a lot of bookings for the weekend, then add an extra member of staff. One area to focus on is the booking platforms and discount sites. Maximize your efforts here.

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How to Build Customer Trust with QR Codes

Modern Restaurant Management

However, there are security concerns with this growing technology, which largely stem from customers sharing data that restaurants could then sell. In order to improve the customer experience, build trust, and protect customer data, restaurants must be diligent in their QR code implementation efforts.

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Four Ways to Take Charge of Your Restaurant Cash Flow

Modern Restaurant Management

Offering multiple, convenient ways to pay can reduce the payment cycle and improve your customer experience. With payment technology developing so quickly, you can find affordable payments solutions that help you accept payments in ways your customers like to pay, increasing the probability of more business and prompt payments.

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Unique Ways Restaurants Can Use QR Codes to Drive Sales

Modern Restaurant Management

QR codes are a great way to collect data on customer experience. Direct customers to an online survey regarding their dining experience by using a QR code. Book Reservations, Join Waiting List. Direct Mail Campaigns. Having the offer on their phone will make redemption a breeze.