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Everything You Need To Know About the Increasing Role of AI in Restaurants

Modern Restaurant Management

Improve Customer Experience : Repeat customers are the backbone of a restaurant business. AI in restaurants allows you to deliver better customer experiences by increasing engagement opportunities. You can use an AI to offer special deals via loyalty programs to encourage loyal customers to visit more often.

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MRM Research Roundup: Mid-July 2021 Edition

Modern Restaurant Management

The report takes a look at thousands of reviews, listings, and rankings from the past year to identify which brands are going above and beyond to acquire and retain brand loyal customers through local search optimization. The report revealed several key findings about the Restaurant industry's online and offline customer experience.

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SOCi Report: Brand Loyalty Affected by Online Inaccuracies

Modern Restaurant Management

In fact, 91 percent of respondents start their journey to an offline purchase online, mirroring how relationships often begin digitally. “Now, they include online booking information, online ordering, reviews and Q&As to provide customers with a richer experience.

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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

We believe guests will want and value this type of unique experience even more next year. Britt Mills, Senior Director of Customer Experience at Mobiquity. In 2021, we will see a dip in customer satisfaction. Starting in April, our data shows that venues will be booked 7 days a week.

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MRM Research Roundup: End-of-April 2020-COVID-19 Effects Edition

Modern Restaurant Management

. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes. ” Frequent users adjusted their purchase behavior. consumers’ food purchasing trends before, during and after the COVID-19 stay-at-home restrictions.

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Resurrect Your Dead Times and Fill Seats with Marketing Innovations

Modern Restaurant Management

Without question the superior answer is a strategy and implementation that creates customized experiences, fosters strong connections, boosts guest engagement and significantly influences customer behaviors. The key to filling seats and tackling declining revenue lies in changing customer behavior.

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2024 Outlook: Restaurant Trends and Challenges, Part One

Modern Restaurant Management

Next year, I believe consumers will make food sustainability a top purchasing priority. This trend will manifest itself at many levels, whether in retail labeling or how restaurants describe their menu items to customers. How was the food sourced or produced? The impact of these technological shifts is multifaceted.