Remove Books Remove Customer Service Remove Inventory
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Five Ways to Use POS Data to Forecast Holiday Demand for Your Restaurant

Modern Restaurant Management

The holiday season is a huge calendar event in the restaurant industry, with bookings booming as guests look to let their hair down and enjoy a festive feast. Plan Employee Rotas To Meet Demand Reservations on group bookings of 10 or more people are currently up 38 percent in comparison to this time in 2023.

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Six Strategies to Improve Restaurant Efficiency

Modern Restaurant Management

Provide Customer Service Training. There is a direct correlation between customer service level and staff training. You will then have a capable team that consistently delivers unbeatable levels of customer service. Managers can then examine useful metrics to improve service.

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The New Normal: How Technology Can Help Streamline Restaurant Operations

Modern Restaurant Management

Both of these technological advancements are instrumental in ensuring excellent customer service and reducing food waste. As far as food waste is concerned, manual inventory monitoring is usually one of the main culprits. Erroneous data can lead to either shortage or excess.

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It’s Time to Redefine Restaurant Accountability Culture

Modern Restaurant Management

The clear expectations for performance and customer service. Before you ask or expect your team to be accountable, demonstrate it by following through on your commitments and openly addressing mistakes when they happen, whether it’s a scheduling oversight or a missed inventory order. This guidance comes from the top.

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Everything You Need To Know About the Increasing Role of AI in Restaurants

Modern Restaurant Management

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Inventory Management: Integrating inventory with your point of sale (POS) systems is an essential AI capability that every restaurant needs.

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AI, VR, Holographs and More in QSRs

Modern Restaurant Management

Conversational AI in Quick Service Restaurants (QSRs) just makes sense as it addresses the cost and service side of the business. As such, conversational AI is expected to be a major focus in QSRs due to its ability to streamline operations and enhance customer service.

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Seven Restaurant Trends That Will Define 2022

Modern Restaurant Management

A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Consider, removing processed or pre-packaged ingredients from their inventory. Restaurants using ghost kitchens may directly provide delivery or use delivery services. Serving smaller portion sizes.