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Five Ways to Use POS Data to Forecast Holiday Demand for Your Restaurant

Modern Restaurant Management

The holiday season is a huge calendar event in the restaurant industry, with bookings booming as guests look to let their hair down and enjoy a festive feast. Analyze Previous Holiday Sales Data Past sales data is invaluable when it comes to planning the upcoming season.

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Six Strategies to Improve Restaurant Efficiency

Modern Restaurant Management

Provide Customer Service Training. There is a direct correlation between customer service level and staff training. You will then have a capable team that consistently delivers unbeatable levels of customer service. Tablets to manage restaurant bookings for maitre d' or front-of-house staff.

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

We've already seen how technology has transformed front-of-house operations with the rise of apps like UberEats and DoorDash, as well as advanced point-of-sale systems. Now, this revolution is extending to the back-of-house. Technology, like e-commerce platforms, is changing the way distributors and restaurants interact.

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Seven Top Restaurant Marketing Ideas And Trends

Modern Restaurant Management

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service. Net result?

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How Interpersonal Engagement Fuels Modern Restaurant Success

Modern Restaurant Management

After all, no one wants a chef who can’t cook or a cashier who struggles with point-of-sale systems. They prompted my second book, Soft Skills Playbook, a guide to help others develop these essential but frequently overlooked traits. Still, the heartbeat of a thriving restaurant is its people.

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Everything You Need To Know About the Increasing Role of AI in Restaurants

Modern Restaurant Management

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Inventory Management: Integrating inventory with your point of sale (POS) systems is an essential AI capability that every restaurant needs.

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2023 Reflections: The Year That Was in Restaurants, Part Two

Modern Restaurant Management

While there was a strong desire to return to pre-pandemic norms, many businesses underestimated the lasting impact of COVID-19 on customer behaviours and preferences. Notably, not enough investment in technology and digital transformation. Additionally, the industry faced criticism for not doing enough to address environmental concerns.