Books Customer Service Purchasing 
Modern Restaurant Management
JANUARY 4, 2021
He went from bored to booked… and soon opened up other locations. I suggested she run in a local coupon book, and she joked it would be a “going out of business” sale. Now the question was how to keep those repeat customers. Focus on Customer Service and Personalized Experiences.
Modern Restaurant Management
JANUARY 11, 2024
Understanding your menu, and what customers are purchasing regularly will help save money because you aren’t purchasing items that are just going into the trash. An additional resource that will help you as a manager is a book entitled, “Unreasonable Hospitality,” by Will Guidara.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Modern Restaurant Management
SEPTEMBER 14, 2022
For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Restaurant owners can track inventory purchase data, which can help them buy ingredients more efficiently. What are AI and ML?
Modern Restaurant Management
DECEMBER 28, 2020
Starting in April, our data shows that venues will be booked 7 days a week. Typically, people book a month out for an event, however we will start to see a lot of bookings be made in the same month that they are occurring. Customer Service no longer means personal interaction – convenience, speed, flexibility, etc.
Modern Restaurant Management
AUGUST 19, 2020
The purchase is expected to be completed in September 2020. Once recognized, the business simply draws from the customer’s PopID account before sending a text message confirming payment. PopID accounts also tie to loyalty programs for automatic credit with every purchase. Brands Inc. for approximately $25 million.
Modern Restaurant Management
NOVEMBER 11, 2019
According to the data, 65 percent of Americans would choose one hotel over another if that hotel stay includes complimentary breakfast, and 51 percent would be more inclined to book a hotel room that includes a complimentary drink or meal upon arrival. Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent). ParTech, Inc.
Modern Restaurant Management
DECEMBER 17, 2020
“It’s encouraging to see consumers continue to rally and support local businesses, with many planning to purchase merchandise, specialty items and gift cards as holiday gifts.” Three quarters of all consumers are considering restaurant gift card purchases this year. ” The gift of food. Getting sauced.
Expert insights. Personalized for you.
208 
Let's personalize your content