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From Empty Tables to Full House: Expert Advice on Avoiding Restaurant No Shows

Modern Restaurant Management

Restaurant no-shows are a silent killer of hospitality profits. No-shows plague the UK hospitality industry, with 12-14 percent of restaurant reservations going unfulfilled, resulting in an estimated £17.6 billion in annual revenue losses, according to Zonal and CGA's GO Technology report.

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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

Modern Restaurant Management

Point-of-sale systems needed seamless integration with online ordering platforms and third-party delivery services, while customer relationship management tools facilitated personalized marketing and loyalty programs. These adaptations have become permanent features of a more dynamic hospitality landscape. Five times a day!

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A Summer of More: Leveraging Tech Solutions to Impress Enthusiastic Diners

Modern Restaurant Management

Restaurant bookings in May were up 48 percent compared to May 2019, and revenues are increasing as on-premise dining picks up heading into a busy summer season. With the right technology, restaurants can create a seamless journey that diners prefer from discovery, to booking, to the dining experience itself. In fact, 50 percent of U.S.

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Six Strategies to Improve Restaurant Efficiency

Modern Restaurant Management

The old maxim to “under promise and over deliver” is relevant to the hospitality industry. For example, you can review food-to-table delivery times, the number of bookings and diners, or itemized food and drink sales figures. Tablets to manage restaurant bookings for maitre d' or front-of-house staff.

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MRM EXCLUSIVE: Lessons Learned From Two Years of Socially Distanced Restaurant Management

Modern Restaurant Management

Booking an in-person reservation was a much more immersive experience. Customers might have wanted to book their reservation in the easiest, least intrusive way possible. Different marketing avenues and point-of-sale platforms can lead to a sale with online ordering and e-commerce. Hospitality Reimagined.

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2025 F&B Trends: Newstalgia, Stealth Health, and Botanical Beverages

Modern Restaurant Management

current inspirations while enveloping the guest in a high level of tailored hospitality. ” “Personalized sommelier experiences with paired tasting menus to the exact standards of our guest booking an event. People want honest and intentional hospitality that is not formal and stuffy, but warm and welcoming.

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Hospitality Tech Brings Digital Transformation to SMBs

Modern Restaurant Management

Since the early 2000’s, technology has been drastically changing year-over-year, including the way we travel, book hotels, and order food and beverages. SMBs could greatly benefit from technology that is often associated with larger organizations, but the problem is it’s just out of reach.