Modern Restaurant Management

AUGUST 16, 2023

An added benefit: restaurants can also capture and analyze valuable customer data. Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience. Enhanced accuracy through minimized human errors in order processing and inventory tracking. Ordering screens.

Customer Experience 419

Customer Experience Inventory Inventory Management Food and Beverage 419

Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Improve Customer Experience : Repeat customers are the backbone of a restaurant business. What are AI and ML?

Staffing 528

Staffing Customer Experience Food and Beverage Food and Beverage 528

Modern Restaurant Management

JUNE 1, 2023

Although the development and implementation of loyalty programs have become increasingly popular, they still have a widespread reputation as generic, focusing more on margin-eroding “spend-to-get” and not catering to the individual customer.

Customer Service 449

Customer Service Customer Service Customer Experience Food and Beverage 449

Modern Restaurant Management

NOVEMBER 10, 2020

Day in and day out, they are running the business and interacting directly with customers. In many cases, they build relationships, knowing what your customers like and don’t like, and can often be the difference between a good and bad customer experience.

Customer Experience 493

Customer Experience Customer Service Customer Service Catering 493

Modern Restaurant Management

JULY 8, 2024

The last, and most important, piece of the puzzle is customer service. Brands need to ensure that they are taking care of their customers, whether it be in restaurant, online or through customer support. How can a brand develop a program that is flexible enough to offer more to a variety of potential guests?

Customer Service 467

Customer Service Customer Service Catering Catering 467

Modern Restaurant Management

FEBRUARY 18, 2020

We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. Verify cashiers are saying the right things at the register, upselling and providing appropriate customer service.

Food and Beverage 539

Food and Beverage Food and Beverage Catering Catering 539

Modern Restaurant Management

JANUARY 8, 2024

As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important. Digital nomads place a premium on seamless experiences and prioritise convenience. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience.

Catering 539

Catering Catering Food and Beverage Food and Beverage 539

Modern Restaurant Management

DECEMBER 19, 2023

We’ve seen how robotics can improve not only the customer experience, but the employee experience. One of our biggest restaurant customers, Kura Sushi, has been ahead of the curve with its technological solutions. . – Joe Hand Jr.,

Customer Service 294

Customer Service Customer Service Customer Experience Food and Beverage 294

Modern Restaurant Management

DECEMBER 20, 2023

Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. Leveraging AI tools to increase efficiency and productivity while automating simple processes was a major boon to the industry.

Food and Beverage 492

Food and Beverage Food and Beverage Chef Staffing 492

Lithos POS

JANUARY 15, 2025

This influx of international tourists has created unprecedented demand for dining and shopping experiences. Restaurants and retailers seized the opportunity to showcase Qatar’s unique culinary and cultural offerings while adopting innovative strategies to cater to diverse preferences.

Customer Experience 52

Customer Experience Inventory Management Inventory Point of Sale 52

Modern Restaurant Management

JANUARY 3, 2024

Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. There's a growing recognition that mobile apps alone cannot cater to all aspects of loyalty, paving the way for alternative solutions like kiosks and more integrated loyalty program structures.

Food and Beverage 332

Food and Beverage Food and Beverage Customer Experience Catering 332

Lavu

NOVEMBER 1, 2023

Offering a smaller menu that travels well and packaging everything nicely can make the customer experience even better. And don’t forget about making deliveries on time and having great customer service – those things are super important for building a loyal customer base and getting a good reputation.

Food and Beverage 167

Food and Beverage Food and Beverage Customer Service Customer Service 167

Modern Restaurant Management

JUNE 17, 2021

Augustine, Florida, a new self-serve store in Bayonne, New Jersey, focused on catering with a late-night walk-up window, and a counter-service store in Navarre, Florida, that will appeal strongly to tourists. "This The company has 12 new U.S. This summer, TCBY will open a new drive-thru in St. ” Freebirds Continues Expansion.

Food and Beverage 431

Food and Beverage Food and Beverage Catering Catering 431

Modern Restaurant Management

MAY 5, 2021

The findings were compiled from responses of 150 individuals who either own or hold a senior management role at a restaurant, bar, coffee shop, or catering company in the United States. “Digital ordering is now a key part of the customer experience and that means restaurants need to make it a priority within their own operations.

Food and Beverage 490

Food and Beverage Food and Beverage Purchasing Customer Experience 490

Lavu

MARCH 21, 2025

Better Customer Service Cater to dietary trends and preferences. By leveraging POS systems and customer insights, restaurants can adapt menus in real-time, test changes, and track results to stay competitive in a tech-driven industry. Reduce Waste : Remove underperforming items to save costs and streamline kitchens.

Customer Service 78

Customer Service Customer Service Inventory Customer Experience 78

Modern Restaurant Management

NOVEMBER 11, 2019

Restaurant Magic’s software leverages business intelligence and automation technologies to decrease food costs, manage labor and improve overall customer service. The restaurants encompass a variety of dining styles ranging from traditional quick-service and full-service concepts to market-style and grab-and-go choices.

Food and Beverage 297

Food and Beverage Food and Beverage Chef Purchasing 297

The Restaurant Warehouse

APRIL 3, 2025

No membership card is needed, and they offer multiple ways to shop , including in-store, online, and even curbside pickup, catering to various customer preferences. They offer an extensive selection of restaurant equipment and supplies, catering to both businesses and individuals.

Purchasing 52

Purchasing Kitchen Equipment Catering Catering 52

Modern Restaurant Management

JANUARY 17, 2020

In the late 1980’s, Hattie Marie brought her culinary talents to the masses and opened a bakery/catering service, Pie Face Bakery. With over 40 years leading major restaurant brands, Guido has consistently built value for stakeholders by identifying strategic opportunities to provide exceptional customer service.

Food and Beverage 340

Food and Beverage Food and Beverage Customer Service Customer Service 340

Modern Restaurant Management

DECEMBER 31, 2019

These options cater to both vegetarians/vegans and the flexitarian, someone who eats meat but wants plant-based options as well. In 2020 restaurants will feel the pressure to develop ways to make traditional food service roles more appealing. a result, deliveries are increasing, and many restaurants are shifting to cater to this trend.

Food and Beverage 345

Food and Beverage Food and Beverage Staffing Chef 345

Modern Restaurant Management

JUNE 24, 2020

. “Lunchbox’s focus on personalized guest experience is bringing sales and data back where it belongs – in the hands of the restaurant, not third parties,” says Kabakoff. The stress impacts customer service and availability due to working multiple jobs and attrition.

Point of Sale 539

Point of Sale Hospitality Hospitality Recipes 539

Modern Restaurant Management

MARCH 13, 2020

.” Kent Ward, Chief Executive Officer of JK&T, said, “This new partnership with ICV is an exciting move, as they have extensive experience in building and growing the companies in which they invest. Customers and businesses also have the option to order Nathan’s Famous for catering via EZcater and Forkable.

Food and Beverage 364

Food and Beverage Food and Beverage Customer Experience Military Base 364

Lavu

MARCH 23, 2020

Offering your restaurant as a venue gives potential customers a reason to dine with you and experience your hospitality. Wow them with your food and customer service, and you’ve gained a repeat customer. Make sure your staff are fully trained, understand the importance and urgency of excellent customer service.

Customer Service 78

Customer Service Customer Service Food and Beverage Food and Beverage 78

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. A restaurant’s main goal is to sell good food and provide a great customer experience. Restaurant Workers COVID19 Crisis Relief Fund Update.

Food and Beverage 405

Food and Beverage Food and Beverage Chef Online Ordering Systems 405

Modern Restaurant Management

OCTOBER 16, 2019

In traditional smoothie shops, 1 in 10 orders are wrong, and this is at best a bad experience, and at worst can be life-threatening for people with dietary restrictions. This performance has been driven by focusing on industry-leading customer service, manufacturer relationships, company talent and culture, and digital transformation.

Staffing 317

Staffing Chef Hospitality Hospitality 317

Total Food Service

SEPTEMBER 18, 2023

With over 65% of quick-service customers 1 opting for kiosk-based ordering, the labor shortages have acted as a catalyst, propelling businesses to explore automated solutions. While technology plays a pivotal role, the underlying driver is the desire to meet evolving customer expectations.

Food and Beverage 91

Food and Beverage Food and Beverage Hospitality Hospitality 91

Lithos POS

JULY 4, 2024

Outsource tasks like customer service and basic operations to software or employees. Marketing to existing customers is easier and more cost-effective compared to reaching a new audience. Focus on Customer Experience Customer experience is the key to success. Customer likes and dislikes may vary.

Customer Experience 52

Customer Experience Customer Service Customer Service Staffing 52

Lavu

NOVEMBER 11, 2019

Sweetgreen caters to a crowd that wants to eat something fast and healthy for lunch. The pair claims that card-only payment will not only improve efficiency, but this will make the experience more personal overall. In an interview with Fast Company, Neman expressed confidence in a future that’s cash-free. “We In conclusion.

Point of Sale 101

Point of Sale Customer Service Customer Service Customer Experience 101

Lithos POS

AUGUST 31, 2023

It helps you to save money and push your business to grow, The POS enables seamless management of customer interactions and data, facilitating personalized and targeted marketing campaigns, loyalty programs, and improved customer service. POS tracks and records every customer transaction.

Point of Sale 52

Point of Sale Inventory Customer Experience Purchasing 52

Total Food Service

AUGUST 2, 2023

Catering to this digital-first approach is crucial for restaurants and bars aiming to meet these evolving expectations. They can also use technology to personalize the customer service experience, such as through personalized greetings or recommendations based on past orders.

Inventory Management 40

Inventory Management Food and Beverage Food and Beverage Customer Service 40

Chef's Deal

JANUARY 24, 2025

Such an addition to your kitchen can expedite order fulfillment and indirectly positively impact customer experience and satisfaction. You can make more straightforward adjustments, like picking a shiny finish, if you cant budget for a fully customized unit.

Food and Beverage 40

Food and Beverage Food and Beverage Sports Arena Inventory 40

Lavu

FEBRUARY 21, 2025

Key Differences: Focus: Lavu specializes in restaurants; Square caters to general small businesses, including restaurants. Setup: Lavu offers white glove support and in-person install; Square ships in the mail and has self-service setup. Pricing: Lavu has tiered plans; Square charges takes a large percentage of transactions.

Inventory 78

Inventory Kitchen Display System Inventory Management Catering 78

Lithos POS

AUGUST 20, 2024

Track and process orders online in real-time to ensure no orders are missed and customer service remains excellent. Integrated Payment Processing Ease of shopping increases customer satisfaction. Use advanced encryption and security measures to protect payment data, ensure secure connections, and protect customer information.

Inventory 52

Inventory Inventory Management Point of Sale Kitchen Display System 52

Modern Restaurant Management

DECEMBER 16, 2019

Verbal skills, customer service and multi-tasking are the top 3 skills needed to work in the events industry. "The “For restaurant owners, the data underscores the importance of a consistently positive customer experience for increasing both customer traffic and sales,” said Matt Brown, Chief Revenue Officer, Vixxo.

Food and Beverage 322

Food and Beverage Food and Beverage Purchasing Food Prices 322

Chef's Deal

SEPTEMBER 12, 2024

They provide an attractive, organized presentation, capturing customer attention and encouraging purchases. Display cases also enhance the customer experience, making it easy to see and choose from various options, leading to higher satisfaction. Report any concealed damage within 24 hours to customer service.

Food Safety 59

Food Safety Food and Beverage Food and Beverage Purchasing 59

Chef's Deal

AUGUST 29, 2024

These models are suitable for medium to large-scale operations, such as ice cream parlors, restaurants, or catering businesses that require a continuous supply of ice cream. Double barrel freezers are ideal for businesses that cater to diverse customer preferences or require higher production capacity.

Cafeteria 40

Cafeteria Catering Catering Recipes 40

Modern Restaurant Management

OCTOBER 29, 2020

. “Artificial intelligence and automation have been an area White Castle has wanted to experiment with to optimize our operations and provide a better work environment for our team members,” said Lisa Ingram, CEO of White Castle. “We believe technology like Flippy ROAR can improve customer service and kitchen operation.

Chef 359

Chef Catering Catering Recipes 359

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting.

Food and Beverage 386

Food and Beverage Food and Beverage Point of Sale Nutrition 386