Remove Catering Remove Customer Experience Remove Food Service
article thumbnail

New & Notable: TEAM Schostak Celebrates 40, AI in Food Service and Beachy Tech

Modern Restaurant Management

By bringing the two companies together, businesses from a major league ballpark to a local clothing boutique will have access to modern, intuitive, cloud-based technology that delivers exceptional customer experiences from one trusted provider.” ” 7shifts Launches Tip Pooling.

article thumbnail

Consumer Habits Are Changing — What’s Next for Restaurant Tech?

Modern Restaurant Management

Customers expect efficient and convenient payments, and restaurants must adapt to meet those demands Tap-to-pay, tableside QR codes, tablets — you name it — help the food service industry embrace flexible and intelligent payment systems. Ordering screens.

article thumbnail

Spreading Southern Hospitality Through the Pandemic

Modern Restaurant Management

Services provided as part of our off-premise dining experience now include online ordering (pickup or curbside), drive through, traditional call-in take-out, third-party delivery, and catering. Technology is essential to best serve our customers. Our IT department has also made significant pivots during COVID-19.

article thumbnail

2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

Not only will this avoid wasting resources, it also will ensure they avoid a potential spike in wasted food – and ultimately their costs – due to the increased demand from online orders. – Frenchie Audette, VP of Food Service at Divert In 2024, the restaurant industry continued to adjust to changes sparked by 2020.

article thumbnail

Are Restaurants Ready for the Federal Minimum Wage Increase?

Modern Restaurant Management

Restaurant operators have access to part-time workers to manage peak load; and to maximize revenue and increase the number of orders served, they can move employees between food prep, food service and food delivery. They include ordering at tableside or via kiosks, mobile, web, voice, and chat. As an example, a large U.S.

article thumbnail

Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

No matter what kind of technology is implemented in restaurants, they have to stay customer-centric. We can’t implement technology just to cut costs – it has to improve the customer experience. Virtual restaurants can cater to different consumers, expanding clientele. Sean Bradley, AudioEye co-founder.

article thumbnail

Enhancing Guest-Centric Experiences with QR Code Technology and Time-Tested Human Connections

Modern Restaurant Management

Tech-Driven Strategies for Tech-Savvy Diners Hospitality is a guest-centric industry, and as such, it has a vested interest in exploring opportunities to enhance the customer experience. Tech-Infused Dining: Elevating Efficiency, Profit, and Guest-Centricity Maintaining customer loyalty is critical to profitability.