Modern Restaurant Management

JULY 3, 2024

Ensure that your site is intuitive and easy to navigate, with clear menus, contact information, and reservation options readily accessible. Your site should adapt effortlessly to various screen sizes, offering a smooth browsing experience for users on smartphones and tablets.

Customer Experience 195

Customer Experience Catering Catering Purchasing 195

Modern Restaurant Management

MARCH 18, 2024

Eighty-two percent of survey participants agreed that restaurant patrons are interested in detailed information on the sources of the ingredients in menu items. Customer and Vendor Value Alignment – Leading restaurants are looking for value alignment with vendors focused on sustainability and transparency of business practices.

Food and Beverage 189

Food and Beverage Food and Beverage Chef Catering 189

Modern Restaurant Management

DECEMBER 22, 2020

Services provided as part of our off-premise dining experience now include online ordering (pickup or curbside), drive through, traditional call-in take-out, third-party delivery, and catering. Technology is essential to best serve our customers. Our IT department has also made significant pivots during COVID-19.

Hospitality 197

Hospitality Hospitality Customer Experience Catering 197

Modern Restaurant Management

JANUARY 8, 2024

As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important. Digital nomads place a premium on seamless experiences and prioritise convenience. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience.

Catering 215

Catering Catering Food and Beverage Food and Beverage 215

Modern Restaurant Management

JANUARY 2, 2024

This heightened awareness will drive consumers to actively seek information and make informed decisions to ensure their well-being. Based on what we’re already seeing from our partners, consumers want to be educated about their food to make informed buying choices: where is it from? How was the food sourced or produced?

Food and Beverage 197

Food and Beverage Food and Beverage Food Safety Customer Experience 197

Modern Restaurant Management

JUNE 1, 2023

Although the development and implementation of loyalty programs have become increasingly popular, they still have a widespread reputation as generic, focusing more on margin-eroding “spend-to-get” and not catering to the individual customer.

Customer Experience 179

Customer Experience Customer Service Customer Service Food and Beverage 179

Modern Restaurant Management

DECEMBER 15, 2020

They expect digital ordering options, on-demand choices and services that cater to their online lifestyle. Many of those same operators launching or driving customer engagement via digital channels also recognize the data-driven benefits. The Rise of Digital Channels. Even before COVID-19, digital channel use was on the upswing.

Customer Experience 175

Customer Experience Catering Catering 175

Modern Restaurant Management

SEPTEMBER 3, 2024

Online Ordering and Delivery Platforms Integrating online ordering and delivery can open new revenue streams and cater to the growing demand for convenience. Additionally, look for POS systems offering robust security features to protect sensitive customer and business data.

Inventory 183

Inventory Point of Sale Inventory Management Staffing 183

Modern Restaurant Management

JULY 8, 2024

As loyalty programs develop and evolve, brands should constantly monitor progress, adapt to new information and trends, and explore opportunities that benefit the customer. One way to cater to a wide variety of consumers is by offering tiered membership levels, with increasing benefits and customized rewards at each level.

Customer Service 186

Customer Service Customer Service Catering Catering 186

Modern Restaurant Management

FEBRUARY 18, 2020

As the owner of a food establishment, this is very valuable information to you. It tells you a ton about who your customers are and what kinds of things they enjoy, the most successful restaurateurs of the 21st century are going to be the people who harness the full potential of customer data. Sean Bradley, AudioEye co-founder.

Food and Beverage 215

Food and Beverage Food and Beverage Catering Catering 215

LTI, Inc.

NOVEMBER 18, 2024

To meet these demands, restaurants are offering a variety of fresh options that cater to different palates. With QuickSwitch, foodservice operators can easily switch between temperatures ensuring food meets both safety standards and customer experience demands. It’s one of the biggest food serving trends in buffet-style dining.

Customer Experience 98

Customer Experience Nutrition Catering Catering 98

Modern Restaurant Management

DECEMBER 5, 2023

Tech-Driven Strategies for Tech-Savvy Diners Hospitality is a guest-centric industry, and as such, it has a vested interest in exploring opportunities to enhance the customer experience. This data can be leveraged for informed decision-making, enabling businesses to anticipate service needs based on data-driven analysis.

Hospitality 197

Hospitality Hospitality Customer Experience Catering 197

Modern Restaurant Management

DECEMBER 4, 2019

They want a flexible, fast, customized, and “frictionless” dining experience — one without the “drag” of unnecessary steps or interactions. Complete Customer Journey Mapping. Looking for a low-carb, high-protein dish without trans-fats that is locally sourced?

Customer Experience 123

Customer Experience Catering Catering 123

Modern Restaurant Management

MAY 24, 2024

Here, we have shared with you the top three tried and tested ways that can help you not only increase customer retention but also ensure that you have a satisfied base. Strategy 1: Leveraging Data and Technology to Personalize Customer Experiences Personalization is a powerful tool to help your restaurant stand out from others.

Customer Experience 175

Customer Experience Catering Catering 175

The Foody Gram

MARCH 18, 2024

By having your online ordering system, you can cater to these customers and boost your sales without relying on third-party delivery services that can eat into your profits. Since 2014, online food ordering has outpaced dine-in services by 300%, constituting approximately 40% of all restaurant sales.

Online Ordering Systems 91

Online Ordering Systems Catering Catering Recipes 91

The Foody Gram

NOVEMBER 26, 2023

The Foody Gram: Pioneering Commission-Free Experience Dissimilar to third-party applications that eat into your profits through steep commission fees, The Foody Gram presents a commission-free approach. This scalable solution caters to businesses of all sizes, ranging from food trucks to high-end dining establishments.

Online Ordering Systems 89

Online Ordering Systems Customer Experience Catering Catering 89

Modern Restaurant Management

SEPTEMBER 12, 2024

By gathering the right data, restaurants can gain insights into customer preferences and ensure their loyalty programs target the right audience. Data to consider includes: Demographics: Information such as gender, race, income, and age can reveal trends and patterns within specific groups.

Recipes 100

Recipes Purchasing Customer Experience Catering 100

Modern Restaurant Management

DECEMBER 30, 2020

The most popular day of the week for online ordering is Friday, with Mother’s Day 2020 coming out on top as the most popular holiday for online catering orders. Beyond individual orders, meal kits saw a surge of popularity as at-home diners looked to create interactive dining experiences while social distancing. percent and 17.9

Food and Beverage 211

Food and Beverage Food and Beverage Point of Sale Inventory 211

Modern Restaurant Management

SEPTEMBER 15, 2023

Potential customers will want to know what today’s special is, if there are vegan options, what time you open, if they can make a reservation for catering, and so much more. In the food industry, the way employees interact with customers is the most crucial part of your business. Customer experience is king.

Customer Experience 110

Customer Experience Catering Catering Hospitality 110

Modern Restaurant Management

JUNE 24, 2020

Additionally, when buyers place an order through Square Online Store, sellers receive their contact information in the Square Customer Directory and are able to maintain sales history for those customers. When applied across hundreds of delivery orders each month, sellers can save a significant amount on per-order costs.

Point of Sale 215

Point of Sale Hospitality Hospitality Recipes 215

Modern Restaurant Management

OCTOBER 23, 2019

It requires statistical information about your target market, your geographic setting, and your market. If I see myself as a high roller, I’m going to treat myself to a posh restaurant (and expect to be catered to). Your customers bring their expectations and their desires. It’s part science, part craft.

Chef 116

Chef Recipes Customer Experience Catering 116

Forward Fooding

NOVEMBER 2, 2023

According to recent industry information from our FoodTech Data Navigator , there are 542 companies using AI; operating mostly in Agtech but also across the whole supply chain, with a total of 10.7B AiFi , also a retail analytics company, caters to shoppers as it provides autonomous shopping solutions to retailers.

Customer Experience 98

Customer Experience Inventory Food Safety Commercial Kitchen 98

The Restaurant Warehouse

JANUARY 16, 2024

This includes surveying your existing customers, studying industry reports, and monitoring trends in the market. By doing so, you can identify key trends, preferences, and pain points that can inform your marketing and product development efforts. This allows you to create targeted marketing campaigns that resonate with each segment.

Purchasing 98

Purchasing Recipes Customer Experience Catering 98

MenuTrinfo

DECEMBER 18, 2024

If youre unsure about any ingredient, dont guess, consult the chef or manager to make sure you give accurate information. Paying attention to these details can make all the difference in ensuring your diners have a safe and pleasant experience. Clear Communication: Make open communication with customers a priority.

Food Service 52

Food Service Food Service Customer Experience Catering 52

Lavu

MAY 23, 2019

In order to improve your customer experience and avoid server confusion, you should work to streamline your table management process. Record information about your customers. In order to improve your customer experience and avoid server confusion, you should work to streamline your table management process.

Inventory Management Software 113

Inventory Management Software Inventory Management Inventory Customer Experience 113

Modern Restaurant Management

DECEMBER 17, 2024

Similarly, AI-driven thermostats will optimize indoor climates, enhancing the comfort of both staff and customers while balancing energy usage. The intelligence built into these newer technologies will become part of a broader strategy to predict, adjust, and innovate based on real-time data and enhance the customer experience.

Inventory Management 100

Inventory Management Inventory Food and Beverage Food and Beverage 100

Modern Restaurant Management

DECEMBER 13, 2019

After nearly three years of proceedings, the General Counsel and McDonald’s USA, LLC presented a series of informal settlement agreements resolving all the alleged unfair labor practices. Catering will also be available with guests choosing large servings of Build Your Own Pancake Bowls, breakfast sandwiches, a Burger Bar and more.

Catering 100

Catering Catering Food and Beverage Food and Beverage 100

Modern Restaurant Management

JANUARY 3, 2024

Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. There's a growing recognition that mobile apps alone cannot cater to all aspects of loyalty, paving the way for alternative solutions like kiosks and more integrated loyalty program structures.

Food and Beverage 132

Food and Beverage Food and Beverage Customer Experience Catering 132

Bevspot

JULY 29, 2015

Using this information, our team was able to craft a more creative cocktail menu, catered directly to our clientele. The food and booze may be up to par, but there is so much more that goes into rounding out the overall customer experience. BevSpot offers full product education and account setup for all customers!

Inventory 52

Inventory Catering Catering Customer Experience 52

Modern Restaurant Management

DECEMBER 18, 2024

The question now becomes – how to make sense of that data and use it to elevate the dining experience. The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing.

Food and Beverage 88

Food and Beverage Food and Beverage Catering Catering 88

Modern Restaurant Management

APRIL 20, 2021

Catering is still a promising source of revenue for restaurants, hotels and venues to continue to capitalize on. One in three respondents shared that they still plan to host their event at home, with 51 percent of those respondents stating they will be catering their at-home event.

Food and Beverage 189

Food and Beverage Food and Beverage Purchasing Sports Arena 189

Bevspot

JULY 29, 2015

Chris: Having the extra time as well as the historical insights into our inventory allowed a strong grasp on how to better cater to Lincoln’s customer base. Using this information, our team was able to craft a more creative cocktail menu, catered directly to our clientele.

Inventory 52

Inventory Catering Catering Customer Experience 52

Chef's Deal

AUGUST 15, 2024

They all come in countertop and floor model options, furnished with versatile features and purposes catering to different needs. They are ideal for crafting unique flavor profiles or catering to specific dietary needs. This focus on freshness enhances the overall customer experience and gives you a competitive edge.

Kitchen Equipment 105

Kitchen Equipment Catering Catering Commercial Kitchen 105

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will increasingly become more reliant on using their transaction data to inform and automate their businesses. This growing trend means limited opportunities for thoughtful in-person communication between brands and customers, yet customers are still expecting personalized, efficient service.

Food and Beverage 167

Food and Beverage Food and Beverage Staffing Chef 167

Lithos POS

JULY 4, 2024

Make sure you are collecting customer information such as contact information. Marketing to existing customers is easier and more cost-effective compared to reaching a new audience. Focus on Customer Experience Customer experience is the key to success. Customer likes and dislikes may vary.

Customer Experience 52

Customer Experience Customer Service Customer Service Staffing 52

Lithos POS

APRIL 19, 2024

A well-chosen POS software solution can streamline operations and enhance customer experience saving you money and time. It acts as a hub for managing sales, inventory, and customer data empowering businesses to make informed decisions with confidence driving profitability. This boosts sales, loyalty, and growth.

Kitchen Display System 52

Kitchen Display System Point of Sale Kitchen Management Kitchen Management 52

Lithos POS

SEPTEMBER 24, 2024

LithosPOS Accept a wide range of payment options including credit/debit cards, mobile payments, and digital wallets catering to a variety of customer preferences LithosPOS Use advanced encryption and security measures to protect payment data, ensure secure connections, and protect customer information.

Inventory Management 52

Inventory Management Inventory Point of Sale Customer Experience 52