Modern Restaurant Management

DECEMBER 1, 2020

It’s no secret among bar and restaurant owners that customer experience is key. Especially today, as customers become accustomed to new dine-in protocols, take-out options and longer wait times due to capacity limitations, restaurant owners must go above and beyond to make their customers feel comfortable and welcome.

Customer Experience 207

Customer Experience Catering Catering 207

The Foody Gram

NOVEMBER 26, 2023

The Foody Gram: Pioneering Commission-Free Experience Dissimilar to third-party applications that eat into your profits through steep commission fees, The Foody Gram presents a commission-free approach. This scalable solution caters to businesses of all sizes, ranging from food trucks to high-end dining establishments.

Online Ordering Systems 89

Online Ordering Systems Customer Experience Catering Catering 89

The Foody Gram

MARCH 18, 2024

By having your online ordering system, you can cater to these customers and boost your sales without relying on third-party delivery services that can eat into your profits. Since 2014, online food ordering has outpaced dine-in services by 300%, constituting approximately 40% of all restaurant sales.

Online Ordering Systems 91

Online Ordering Systems Catering Catering Recipes 91

Modern Restaurant Management

SEPTEMBER 3, 2024

Online Ordering and Delivery Platforms Integrating online ordering and delivery can open new revenue streams and cater to the growing demand for convenience. Additionally, look for POS systems offering robust security features to protect sensitive customer and business data.

Inventory 183

Inventory Point of Sale Inventory Management Staffing 183

Modern Restaurant Management

NOVEMBER 10, 2020

Day in and day out, they are running the business and interacting directly with customers. In many cases, they build relationships, knowing what your customers like and don’t like, and can often be the difference between a good and bad customer experience. They need to have the latest information.

Customer Experience 197

Customer Experience Customer Service Customer Service Catering 197

Modern Restaurant Management

JUNE 1, 2023

Although the development and implementation of loyalty programs have become increasingly popular, they still have a widespread reputation as generic, focusing more on margin-eroding “spend-to-get” and not catering to the individual customer.

Customer Experience 179

Customer Experience Customer Service Customer Service Food and Beverage 179

Lithos POS

SEPTEMBER 24, 2024

LithosPOS Accept a wide range of payment options including credit/debit cards, mobile payments, and digital wallets catering to a variety of customer preferences LithosPOS Use advanced encryption and security measures to protect payment data, ensure secure connections, and protect customer information.

Inventory Management 52

Inventory Management Inventory Point of Sale Customer Experience 52

Lithos POS

OCTOBER 27, 2024

This includes managing inventory across locations, synchronizing sales data, and providing a consistent customer experience online and offline. Multi-currency and multi-language support to cater to a global customer base. Integrated with leading payment processors to provide secure, fast transactions.

Inventory Management 52

Inventory Management Inventory Customer Experience Point of Sale 52

Modern Restaurant Management

JULY 8, 2024

As loyalty programs develop and evolve, brands should constantly monitor progress, adapt to new information and trends, and explore opportunities that benefit the customer. One way to cater to a wide variety of consumers is by offering tiered membership levels, with increasing benefits and customized rewards at each level.

Customer Service 186

Customer Service Customer Service Catering Catering 186

Modern Restaurant Management

JANUARY 2, 2024

This heightened awareness will drive consumers to actively seek information and make informed decisions to ensure their well-being. Based on what we’re already seeing from our partners, consumers want to be educated about their food to make informed buying choices: where is it from? How was the food sourced or produced?

Food and Beverage 197

Food and Beverage Food and Beverage Food Safety Customer Experience 197

Modern Restaurant Management

NOVEMBER 4, 2021

By understanding when a customer places an order, when they’ve left to pick it up, and when they arrive onsite, restaurants can deliver that hot, fresh, and ready experience that customers have come to expect. Slicing and Dicing: Segmenting Customers Based on Real-World Behaviors.

Catering 203

Catering Catering Customer Experience 203

Lithos POS

JULY 4, 2024

Make sure you are collecting customer information such as contact information. Marketing to existing customers is easier and more cost-effective compared to reaching a new audience. Focus on Customer Experience Customer experience is the key to success. Customer likes and dislikes may vary.

Customer Experience 52

Customer Experience Customer Service Customer Service Staffing 52

Modern Restaurant Management

JANUARY 8, 2024

As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important. Digital nomads place a premium on seamless experiences and prioritise convenience. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience.

Catering 215

Catering Catering Food and Beverage Food and Beverage 215

Modern Restaurant Management

SEPTEMBER 15, 2023

Potential customers will want to know what today’s special is, if there are vegan options, what time you open, if they can make a reservation for catering, and so much more. In the food industry, the way employees interact with customers is the most crucial part of your business. Customer experience is king.

Customer Experience 110

Customer Experience Catering Catering Hospitality 110

Modern Restaurant Management

DECEMBER 20, 2021

Contactless dining can impose a challenge of creating a memorable customer experience without actually engaging with customers. However, there are several ways you can enhance the contactless dining experience to ensure customer satisfaction remains high and your restaurant runs smoothly and efficiently.

Food and Beverage 227

Food and Beverage Food and Beverage Customer Experience Catering 227

Lithos POS

APRIL 19, 2024

A well-chosen POS software solution can streamline operations and enhance customer experience saving you money and time. It acts as a hub for managing sales, inventory, and customer data empowering businesses to make informed decisions with confidence driving profitability. This boosts sales, loyalty, and growth.

Kitchen Display System 52

Kitchen Display System Point of Sale Kitchen Management Kitchen Management 52

Modern Restaurant Management

DECEMBER 22, 2020

Services provided as part of our off-premise dining experience now include online ordering (pickup or curbside), drive through, traditional call-in take-out, third-party delivery, and catering. Technology is essential to best serve our customers. Our IT department has also made significant pivots during COVID-19.

Hospitality 197

Hospitality Hospitality Customer Experience Catering 197

Forward Fooding

NOVEMBER 2, 2023

According to recent industry information from our FoodTech Data Navigator , there are 542 companies using AI; operating mostly in Agtech but also across the whole supply chain, with a total of 10.7B AiFi , also a retail analytics company, caters to shoppers as it provides autonomous shopping solutions to retailers.

Customer Experience 98

Customer Experience Inventory Food Safety Commercial Kitchen 98

Modern Restaurant Management

DECEMBER 5, 2023

Tech-Driven Strategies for Tech-Savvy Diners Hospitality is a guest-centric industry, and as such, it has a vested interest in exploring opportunities to enhance the customer experience. This data can be leveraged for informed decision-making, enabling businesses to anticipate service needs based on data-driven analysis.

Hospitality 197

Hospitality Hospitality Customer Experience Catering 197

FMT Magazine

NOVEMBER 6, 2023

Driven by the purpose of creating delightful tastes with a creative signature, stonefield flavours was designed to become the first multinational flavor company from India which would be renowned for its exceptional customer experience and world-class taste solutions.

Customer Experience 52

Customer Experience Nutrition Food and Beverage Food and Beverage 52

Lithos POS

AUGUST 20, 2024

Track and process orders online in real-time to ensure no orders are missed and customer service remains excellent. Get and update sales reports and inventory information online and ensure all important business information is available when needed. Integrated Payment Processing Ease of shopping increases customer satisfaction.

Inventory 52

Inventory Inventory Management Kitchen Display System Point of Sale 52

Modern Restaurant Management

DECEMBER 15, 2020

They expect digital ordering options, on-demand choices and services that cater to their online lifestyle. Many of those same operators launching or driving customer engagement via digital channels also recognize the data-driven benefits. The Rise of Digital Channels. Even before COVID-19, digital channel use was on the upswing.

Customer Experience 175

Customer Experience Catering Catering 175

Modern Restaurant Management

MAY 24, 2024

Here, we have shared with you the top three tried and tested ways that can help you not only increase customer retention but also ensure that you have a satisfied base. Strategy 1: Leveraging Data and Technology to Personalize Customer Experiences Personalization is a powerful tool to help your restaurant stand out from others.

Customer Experience 175

Customer Experience Catering Catering 175

The Restaurant Warehouse

JANUARY 16, 2024

This includes surveying your existing customers, studying industry reports, and monitoring trends in the market. By doing so, you can identify key trends, preferences, and pain points that can inform your marketing and product development efforts. This allows you to create targeted marketing campaigns that resonate with each segment.

Purchasing 98

Purchasing Recipes Customer Experience Catering 98

Lithos POS

AUGUST 31, 2023

Overall, inventory data at your fingertips, allows you to make informed purchasing decisions, enhance customer satisfaction by ensuring products are always available, and minimize carrying costs. Customer Management Smart boutique POS offers its own CRM system or it is also integrated with other CRM software.

Point of Sale 52

Point of Sale Inventory Customer Experience Purchasing 52

Chef's Deal

SEPTEMBER 30, 2024

Seeing the sheer number of options in front of them tremendously enhances customer experience and increases impulse purchases. In addition to driving up sales and customer satisfaction, ice cream topping equipment improves business profitability and operational efficiency by creating choices with the same base product at little cost.

Purchasing 59

Purchasing Catering Catering Customer Experience 59

Modern Restaurant Management

DECEMBER 4, 2019

They want a flexible, fast, customized, and “frictionless” dining experience — one without the “drag” of unnecessary steps or interactions. Complete Customer Journey Mapping. Looking for a low-carb, high-protein dish without trans-fats that is locally sourced?

Customer Experience 159

Customer Experience Catering Catering 159

Total Food Service

AUGUST 2, 2023

Today’s diners are tech-savvy, connected, and informed. They seek convenience, personalization, and interactive experiences. As a result, restaurants and bars must adapt and innovate to meet these digital expectations, retain their current customers, and attract new ones.

Inventory Management 40

Inventory Management Food and Beverage Food and Beverage Inventory 40

The NAFEM Show

JULY 3, 2024

Tapping into data The best way to understand customer purchase patterns and inventory demand is to look at the data. Enhance customer experiences by analyzing what customers buy and when to help keep the right amount of products in stock and put them in the best places to sell. It’s a win-win. Register today!

Inventory 52

Inventory Purchasing Customer Experience Inventory Management 52

Food Safety Experts

AUGUST 3, 2023

This means ensuring that all staff members are well-informed and competent in maintaining food hygiene standards. It is crucial to ensure that personnel are well-informed on all relevant aspects. Furthermore, in retail and food service, effective communication with customers is vital. Click here for more information.

Food Safety 40

Food Safety Customer Experience Catering Catering 40

Chef's Deal

NOVEMBER 20, 2023

Juice Dispenser Juice Dispensers are an efficient and attractive way to serve a variety of juices in settings like buffets, breakfast bars, and catering events. These dispensers, often equipped with multiple hoppers, enable the simultaneous service of different juice flavors, enhancing the customer experience by offering a range of choices.

Food and Beverage 45

Food and Beverage Food and Beverage Catering Catering 45

Modern Restaurant Management

JANUARY 3, 2024

Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. There's a growing recognition that mobile apps alone cannot cater to all aspects of loyalty, paving the way for alternative solutions like kiosks and more integrated loyalty program structures.

Food and Beverage 132

Food and Beverage Food and Beverage Customer Experience Catering 132

Chef's Deal

AUGUST 15, 2024

They all come in countertop and floor model options, furnished with versatile features and purposes catering to different needs. They are ideal for crafting unique flavor profiles or catering to specific dietary needs. This focus on freshness enhances the overall customer experience and gives you a competitive edge.

Kitchen Equipment 105

Kitchen Equipment Catering Catering Commercial Kitchen 105

Riddhi Display

SEPTEMBER 18, 2024

For example, it is now convenient to connect several devices and allow the refrigerator to inform about the vegetable stock. We help you indulge in technology-driven kitchen equipment that will enhance customer experiences. Also, a smart fridge can automatically detect and adjust to required temperature levels.

Commercial Kitchen 52

Commercial Kitchen Kitchen Equipment Inventory Food Service 52

Modern Restaurant Management

DECEMBER 13, 2019

After nearly three years of proceedings, the General Counsel and McDonald’s USA, LLC presented a series of informal settlement agreements resolving all the alleged unfair labor practices. Catering will also be available with guests choosing large servings of Build Your Own Pancake Bowls, breakfast sandwiches, a Burger Bar and more.

Catering 100

Catering Catering Food and Beverage Food and Beverage 100

Modern Restaurant Management

FEBRUARY 18, 2020

As the owner of a food establishment, this is very valuable information to you. It tells you a ton about who your customers are and what kinds of things they enjoy, the most successful restaurateurs of the 21st century are going to be the people who harness the full potential of customer data. Sean Bradley, AudioEye co-founder.

Food and Beverage 215

Food and Beverage Food and Beverage Catering Catering 215

Modern Restaurant Management

JANUARY 27, 2020

“In designing the program, I focused on providing the information I wish I had when I began my career,” Rockey says. ” Nick Hucker, CEO, Preoday, commented: “Since 2012, we have been working with leading global venues, contract caterers, restaurants and industry partners. exclusively through ezcater.com.

Catering 122

Catering Catering Food and Beverage Food and Beverage 122