Modern Restaurant Management

NOVEMBER 10, 2020

Day in and day out, they are running the business and interacting directly with customers. In many cases, they build relationships, knowing what your customers like and don’t like, and can often be the difference between a good and bad customer experience. They need to have the latest information.

Customer Experience 493

Customer Experience Customer Service Customer Service Catering 493

Modern Restaurant Management

SEPTEMBER 12, 2024

By gathering the right data, restaurants can gain insights into customer preferences and ensure their loyalty programs target the right audience. Data to consider includes: Demographics: Information such as gender, race, income, and age can reveal trends and patterns within specific groups.

Recipes 447

Recipes Purchasing Customer Experience Catering 447

Modern Restaurant Management

NOVEMBER 4, 2021

By understanding when a customer places an order, when they’ve left to pick it up, and when they arrive onsite, restaurants can deliver that hot, fresh, and ready experience that customers have come to expect. Slicing and Dicing: Segmenting Customers Based on Real-World Behaviors.

Catering 508

Catering Catering Customer Experience 508

Modern Restaurant Management

DECEMBER 20, 2021

Contactless dining can impose a challenge of creating a memorable customer experience without actually engaging with customers. However, there are several ways you can enhance the contactless dining experience to ensure customer satisfaction remains high and your restaurant runs smoothly and efficiently.

Food and Beverage 568

Food and Beverage Food and Beverage Customer Experience Catering 568

Modern Restaurant Management

JULY 3, 2024

Ensure that your site is intuitive and easy to navigate, with clear menus, contact information, and reservation options readily accessible. Your site should adapt effortlessly to various screen sizes, offering a smooth browsing experience for users on smartphones and tablets.

Customer Experience 489

Customer Experience Catering Catering Purchasing 489

Modern Restaurant Management

DECEMBER 22, 2020

Services provided as part of our off-premise dining experience now include online ordering (pickup or curbside), drive through, traditional call-in take-out, third-party delivery, and catering. Technology is essential to best serve our customers. Our IT department has also made significant pivots during COVID-19.

Hospitality 493

Hospitality Hospitality Customer Experience Catering 493

Modern Restaurant Management

MARCH 18, 2024

Eighty-two percent of survey participants agreed that restaurant patrons are interested in detailed information on the sources of the ingredients in menu items. Customer and Vendor Value Alignment – Leading restaurants are looking for value alignment with vendors focused on sustainability and transparency of business practices.

Food and Beverage 474

Food and Beverage Food and Beverage Chef Catering 474

Modern Restaurant Management

JUNE 1, 2023

Although the development and implementation of loyalty programs have become increasingly popular, they still have a widespread reputation as generic, focusing more on margin-eroding “spend-to-get” and not catering to the individual customer.

Customer Service 449

Customer Service Customer Service Customer Experience Food and Beverage 449

Lavu

MARCH 21, 2025

By leveraging this technology, restaurants can optimize their operations and deliver a seamless dining experience, ultimately improving customer retention and driving higher profits. Heres what you need to know: Better Customer Experience : 17% fewer order mistakes and shorter wait times.

Customer Experience 78

Customer Experience Catering Catering 78

Modern Restaurant Management

JANUARY 8, 2024

As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important. Digital nomads place a premium on seamless experiences and prioritise convenience. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience.

Catering 539

Catering Catering Food and Beverage Food and Beverage 539

Modern Restaurant Management

JANUARY 2, 2024

This heightened awareness will drive consumers to actively seek information and make informed decisions to ensure their well-being. Based on what we’re already seeing from our partners, consumers want to be educated about their food to make informed buying choices: where is it from? How was the food sourced or produced?

Food and Beverage 493

Food and Beverage Food and Beverage Food Safety Customer Experience 493

Modern Restaurant Management

SEPTEMBER 3, 2024

Online Ordering and Delivery Platforms Integrating online ordering and delivery can open new revenue streams and cater to the growing demand for convenience. Additionally, look for POS systems offering robust security features to protect sensitive customer and business data.

Inventory 458

Inventory Point of Sale Inventory Management Staffing 458

Modern Restaurant Management

JULY 8, 2024

As loyalty programs develop and evolve, brands should constantly monitor progress, adapt to new information and trends, and explore opportunities that benefit the customer. One way to cater to a wide variety of consumers is by offering tiered membership levels, with increasing benefits and customized rewards at each level.

Customer Service 467

Customer Service Customer Service Catering Catering 467

Modern Restaurant Management

FEBRUARY 18, 2020

As the owner of a food establishment, this is very valuable information to you. It tells you a ton about who your customers are and what kinds of things they enjoy, the most successful restaurateurs of the 21st century are going to be the people who harness the full potential of customer data. Sean Bradley, AudioEye co-founder.

Food and Beverage 539

Food and Beverage Food and Beverage Catering Catering 539

Modern Restaurant Management

DECEMBER 5, 2023

Tech-Driven Strategies for Tech-Savvy Diners Hospitality is a guest-centric industry, and as such, it has a vested interest in exploring opportunities to enhance the customer experience. This data can be leveraged for informed decision-making, enabling businesses to anticipate service needs based on data-driven analysis.

Hospitality 493

Hospitality Hospitality Customer Experience Catering 493

Modern Restaurant Management

MAY 31, 2024

Casual Dining Preferences Market Force Information unveiled a survey on casual dining preferences across the United States highlighting shifting trends influenced by economic factors and evolving consumer tastes. The study identifies 4-5 clear opportunities for each brand to enhance the overall customer experience.

Catering 391

Catering Catering Nutrition Cafeteria 391

Modern Restaurant Management

DECEMBER 4, 2019

They want a flexible, fast, customized, and “frictionless” dining experience — one without the “drag” of unnecessary steps or interactions. Complete Customer Journey Mapping. Looking for a low-carb, high-protein dish without trans-fats that is locally sourced?

Customer Experience 307

Customer Experience Catering Catering 307

LTI, Inc.

NOVEMBER 18, 2024

To meet these demands, restaurants are offering a variety of fresh options that cater to different palates. With QuickSwitch, foodservice operators can easily switch between temperatures ensuring food meets both safety standards and customer experience demands. It’s one of the biggest food serving trends in buffet-style dining.

Customer Experience 98

Customer Experience Nutrition Catering Catering 98

Modern Restaurant Management

MAY 24, 2024

Here, we have shared with you the top three tried and tested ways that can help you not only increase customer retention but also ensure that you have a satisfied base. Strategy 1: Leveraging Data and Technology to Personalize Customer Experiences Personalization is a powerful tool to help your restaurant stand out from others.

Customer Experience 438

Customer Experience Catering Catering 438

Modern Restaurant Management

SEPTEMBER 15, 2023

Potential customers will want to know what today’s special is, if there are vegan options, what time you open, if they can make a reservation for catering, and so much more. In the food industry, the way employees interact with customers is the most crucial part of your business. Customer experience is king.

Customer Experience 275

Customer Experience Catering Catering Hospitality 275

Total Food Service

APRIL 9, 2025

Sometimes, these platforms even create an inconsistent customer experience because of mismanaged deliveries and delayed orders. Advertisements Customers prioritize convenience, but because of the outdated ordering system, they must deal with frustration and lost business revenue. It ultimately lowers restaurant profits.

Food Service 86

Food Service Food Service Catering Catering 86

Modern Restaurant Management

JUNE 24, 2020

Additionally, when buyers place an order through Square Online Store, sellers receive their contact information in the Square Customer Directory and are able to maintain sales history for those customers. When applied across hundreds of delivery orders each month, sellers can save a significant amount on per-order costs.

Point of Sale 539

Point of Sale Hospitality Hospitality Recipes 539

Modern Restaurant Management

OCTOBER 23, 2019

It requires statistical information about your target market, your geographic setting, and your market. If I see myself as a high roller, I’m going to treat myself to a posh restaurant (and expect to be catered to). Your customers bring their expectations and their desires. It’s part science, part craft.

Chef 290

Chef Recipes Customer Experience Catering 290

Modern Restaurant Management

AUGUST 5, 2020

For more information on eligibility, complete contest details and the official contest rules, restaurants should contact their General Mills Foodservice representative, call 1.800.215.6120 or visit www.NeighborhoodtoNation.com. . o help restaurants move toward a contactless, mobile-driven customer experience, CardFree ––the S.F.-based

Recipes 527

Recipes Food and Beverage Food and Beverage Hospitality 527

Modern Restaurant Management

DECEMBER 13, 2019

After nearly three years of proceedings, the General Counsel and McDonald’s USA, LLC presented a series of informal settlement agreements resolving all the alleged unfair labor practices. Catering will also be available with guests choosing large servings of Build Your Own Pancake Bowls, breakfast sandwiches, a Burger Bar and more.

Catering 251

Catering Catering Food and Beverage Food and Beverage 251

Lithos POS

JANUARY 15, 2025

This influx of international tourists has created unprecedented demand for dining and shopping experiences. Restaurants and retailers seized the opportunity to showcase Qatar’s unique culinary and cultural offerings while adopting innovative strategies to cater to diverse preferences.

Customer Experience 52

Customer Experience Inventory Management Inventory Point of Sale 52

Modern Restaurant Management

FEBRUARY 17, 2020

Through opt-in location information at scale, and other signals that users provide when engaging with Yelp, clients can more easily measure the extent to which Yelp ads are driving customers into their stores. .” ” Dinova accomplished the following in 2019: Launched Catering Portal and Dine Assist Products.

Point of Sale 383

Point of Sale Catering Catering Hospitality 383

Modern Restaurant Management

JANUARY 3, 2024

Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. There's a growing recognition that mobile apps alone cannot cater to all aspects of loyalty, paving the way for alternative solutions like kiosks and more integrated loyalty program structures.

Food and Beverage 332

Food and Beverage Food and Beverage Customer Experience Catering 332

MenuTrinfo

DECEMBER 18, 2024

If youre unsure about any ingredient, dont guess, consult the chef or manager to make sure you give accurate information. Paying attention to these details can make all the difference in ensuring your diners have a safe and pleasant experience. Clear Communication: Make open communication with customers a priority.

Food Service 52

Food Service Food Service Customer Experience Catering 52

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will increasingly become more reliant on using their transaction data to inform and automate their businesses. This growing trend means limited opportunities for thoughtful in-person communication between brands and customers, yet customers are still expecting personalized, efficient service.

Food and Beverage 419

Food and Beverage Food and Beverage Staffing Chef 419

Modern Restaurant Management

MAY 27, 2020

Contactless delivery and drop off for catering. For more information on Aramark’s response during the COVID-19 pandemic, click here. We customize the ordering process in a number of exciting ways that enhance the experience for consumers and give greater control and valuable information to food service providers.

Food and Beverage 441

Food and Beverage Food and Beverage Recipes Food Service 441

Modern Restaurant Management

JUNE 17, 2021

Augustine, Florida, a new self-serve store in Bayonne, New Jersey, focused on catering with a late-night walk-up window, and a counter-service store in Navarre, Florida, that will appeal strongly to tourists. "This For more information on the program, including the 2022 scholarship application details, visit [link].

Food and Beverage 431

Food and Beverage Food and Beverage Catering Catering 431

The Restaurant Warehouse

APRIL 3, 2025

No membership card is needed, and they offer multiple ways to shop , including in-store, online, and even curbside pickup, catering to various customer preferences. They offer an extensive selection of restaurant equipment and supplies, catering to both businesses and individuals.

Purchasing 52

Purchasing Kitchen Equipment Catering Catering 52

Modern Restaurant Management

SEPTEMBER 15, 2020

Laws governing alcohol consumption must always be observed, and hospitality businesses must remain informed of current rules and regulations. SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. NAB Acquires SALIDO.

Food and Beverage 405

Food and Beverage Food and Beverage Chef Online Ordering Systems 405

Modern Restaurant Management

MARCH 11, 2020

Beyond just retaining information, US Foods knows ongoing training and reinforcing best practices can improve employee performance and boost morale, which helps create a higher-quality guest experience and leads to increased revenue. I know catering companies across the country are really going to benefit.”

Point of Sale 386

Point of Sale Food and Beverage Food and Beverage Purchasing 386

The Foody Gram

NOVEMBER 26, 2023

The Foody Gram: Pioneering Commission-Free Experience Dissimilar to third-party applications that eat into your profits through steep commission fees, The Foody Gram presents a commission-free approach. This scalable solution caters to businesses of all sizes, ranging from food trucks to high-end dining establishments.

Online Ordering Systems 89

Online Ordering Systems Customer Experience Catering Catering 89

Modern Restaurant Management

OCTOBER 18, 2019

" In addition to assembling 10,000 meals for kids within Chicago Public Schools, Epic Burger will donate 20 percent of hamburger sales (including catering and food delivery orders) for every classic, all-natural beef ‘Epic Burger’ purchased between November 15 — 17 to Generosity Feeds.

Chef 262

Chef Hospitality Hospitality Customer Experience 262