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Are We at a Culinary Crossroads?

Modern Restaurant Management

." More than 500 US consumers responded to the survey detailing the varying generational needs and desires including the need to offer tailored experiences—such as smaller portions and personal, analog interactions for senior diners, while providing immersive, social environments for younger guests in Gen Z and Gen Alpha. "It’s

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Restaurant Execs Optimistic About AI Impact

Modern Restaurant Management

"Embracing AI signifies a shift towards customer-centricity, where innovative solutions can cater to each and every customer – from automated interactions, seamless reservations, instant inquiries, and beyond – all converging to place the customer firmly at the heart of the restaurant experience."

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Can Subscription Models Benefit Restaurants and Guests?

Modern Restaurant Management

To learn more about how loyalty programs are evolving, Modern Restaurant Management (MRM) magazine reached out to Joseph Yetter, the General Manager of Punchh, a PAR Technology Company. Loyalty programs are made to cater to customers' ever-changing needs and expectations. How and why are loyalty programs evolving?

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‘A Smaller Footprint Isn’t a Limitation – It’s an Invitation to Get Creative’

Modern Restaurant Management

To learn how these layouts can help maxmize efficiency while still providing optimal guest experience, Modern Restaurant Management (MRM) magazine received insights from Aleksandra Kaplan, partner at Swan Dive Design Studio. These designs prove that modest size doesn't mean sacrificing functionality or the customer experience.

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Taking Care of the Customers Is Key to Ensuring Loyalty

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine connected with Christine Ralph, Director of Loyalty for HOA Brands, the parent company of Hooters and Hoots Wings, to discuss all things loyalty. One way to cater to a wide variety of consumers is by offering tiered membership levels, with increasing benefits and customized rewards at each level.

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Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” No matter what kind of technology is implemented in restaurants, they have to stay customer-centric. Sean Bradley, AudioEye co-founder.

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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important. Read the first part, here.

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