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MRM EXCLUSIVE: Restaurants Going Digital Require Technology That Always Works

Modern Restaurant Management

Thanks to the labor shortage and increased profit pressure, savvy restaurants are going digital to provide the best customer experience and to keep up with the hefty competition. In addition to improving the customer experience, it allows everything to run more efficiently, increases table turnover, and increases the bottom line.

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

. – ezCater CTO Erin DeCesare Customized Catering for Flexible Occasions – The rise of personalized group dining experiences is reshaping catering trends, and L&L is already meeting the demand. Customers will expect greater personalization in their dining experiences.

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Why Data Is the Secret Ingredient for Successful Loyalty Programs

Modern Restaurant Management

Every restaurant’s mission is to get customers in the door and then keep them coming back for more. While there’s no single recipe for recruitment and retention success, many restaurateurs are leveraging a proven approach: loyalty programs.

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Consumer Habits Are Changing — What’s Next for Restaurant Tech?

Modern Restaurant Management

An added benefit: restaurants can also capture and analyze valuable customer data. Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience. Apps tailored to the customer make it easier for all diners to have a more pleasant restaurant experience.

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Where Safety Meets Satisfaction — Tips For COVID-Era Restaurateurs to Elevate Their Customer Offerings

Modern Restaurant Management

These efforts should be made clear but not necessarily glaring or overt; customers’ very important secondary need is to enjoy the culinary arts in an environment of some normalcy. Successful restaurants will create a customer experience that features abundance and the elevated hospitality that will make the experience memorable.

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Are Restaurants Ready for the Federal Minimum Wage Increase?

Modern Restaurant Management

They also reduce costs, improve customer experiences and create opportunities to rethink the employee mix within a restaurant. Restaurant operators can rely on suppliers to provide high quality ready-to-use food in restaurant recipes which will reduce dependency on in-house production and labor cost. As an example, a large U.S.

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Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations. Table stakes today requires a POS system that fully integrates and automates: Inventory management – recipe management and COGS insights. Integration with third party aggregators. Alex Canter of Ordermark.