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Restaurant industry challenges are pushing operators to be more creative and efficient with many opting for more multifunctional spaces – especially in a fast-casual setting. The challenge now is extracting maximum impact from every square foot – both from an operational and customerexperience perspective.
Staffing changed during this time as well to cater to the off-premises customerexperience. After COVID, people were itching to get back out and craved in-person restaurantexperiences. In doing so, the restaurantmanagers and operators were forced to hire additional workers to fill these gaps.
Modern RestaurantManagement (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. Similarly, AI-driven thermostats will optimize indoor climates, enhancing the comfort of both staff and customers while balancing energy usage.
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Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurantmanagement platform. ” DeliverThat Expansion.
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Each year, Modern RestaurantManagement (MRM) magazine asks experts for their views on the state of the industry. We’ve seen how robotics can improve not only the customerexperience, but the employee experience. Here are some of their insights. – Joe Hand Jr.,
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Contactless delivery and drop off for catering. TableSafe integrates with Oracle MICROS Simphony POS To Provide A Frictionless Pay-At-The-Table Experience announced their pay-at-the-table solution for the MICROS Simphony™ Point of Sale platform. Offering easy-to-assemble, take-home meals.
Offering a smaller menu that travels well and packaging everything nicely can make the customerexperience even better. And don’t forget about making deliveries on time and having great customer service – those things are super important for building a loyal customer base and getting a good reputation.
I’m extremely excited to announce the merging of two powerful entities to create the premier restaurant technology company delivering the required and critical services that are fundamentally changing how restaurants operate around the world. " “We are thrilled to be joining forces with PAR Technology.
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.” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS. SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, CustomerExperience, and Sales Teams. Climatarian Menu.
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