Modern Restaurant Management

APRIL 9, 2024

Other highlights include: Nearly half of respondents (46 percent) believe AI can improve the overall guest experience. In addition, respondents acknowledged AI's potential to address various challenges faced by the restaurant industry, such as staffing issues, service quality management, and rising costs.

Inventory 481

Inventory Customer Service Customer Service Inventory Management 481

Modern Restaurant Management

AUGUST 23, 2023

Loyalty programs are made to cater to customers' ever-changing needs and expectations. Brands are now seeking creative ways to engage customers in more personalized and unique ways. Analyze demand patterns to optimize inventory and staffing, ensuring flawless execution, even during peak orders.

Online Ordering Systems 419

Online Ordering Systems Customer Experience Staffing Inventory 419

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Consequently, restaurants can easily be staffed 24 hours a day with limited additional cost. Sean Bradley, AudioEye co-founder.

Food and Beverage 539

Food and Beverage Food and Beverage Catering Catering 539

Modern Restaurant Management

JULY 28, 2021

As an example, an intelligent offer management strategy developed for a store chain helped the company shift the flow of customers to times when the store was well staffed, thereby mitigating the risk of revenue loss during periods of lean labor availability. These approaches cut the time it takes to serve patrons.

Customer Experience 493

Customer Experience Inventory Management Staffing Recipes 493

Modern Restaurant Management

SEPTEMBER 3, 2024

Online Ordering and Delivery Platforms Integrating online ordering and delivery can open new revenue streams and cater to the growing demand for convenience. Additionally, look for POS systems offering robust security features to protect sensitive customer and business data.

Inventory 458

Inventory Point of Sale Inventory Management Staffing 458

Modern Restaurant Management

NOVEMBER 10, 2020

Day in and day out, they are running the business and interacting directly with customers. In many cases, they build relationships, knowing what your customers like and don’t like, and can often be the difference between a good and bad customer experience.

Customer Experience 493

Customer Experience Customer Service Customer Service Catering 493

Modern Restaurant Management

JANUARY 8, 2024

As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important. Digital nomads place a premium on seamless experiences and prioritise convenience. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience.

Catering 539

Catering Catering Food and Beverage Food and Beverage 539

Modern Restaurant Management

DECEMBER 20, 2023

As a result of these changes in 2023, we’ll see an increased spotlight on implementing cellular connectivity solutions to ensure retail mobile applications, QR codes, mobile payment methods, and self-service kiosks work properly to enhance the customer experience.

Food and Beverage 492

Food and Beverage Food and Beverage Chef Staffing 492

Modern Restaurant Management

FEBRUARY 5, 2024

A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. This bodes well for businesses where staffing is top of mind, as understaffing issues have persisted at restaurants for a reported average of 19 months.

Food and Beverage 492

Food and Beverage Food and Beverage Purchasing Staffing 492

Modern Restaurant Management

DECEMBER 21, 2022

That said, staffing will continue to be an obstacle for the restaurant industry in 2023. Restaurants will need to battle with both the struggles of decreased value based on negative satisfaction ratings from off-premise dining experiences as well as increased labor costs. – Lori Bolin, President of BrewLogix.

Food and Beverage 419

Food and Beverage Food and Beverage Staffing Chef 419

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. These options cater to both vegetarians/vegans and the flexitarian, someone who eats meat but wants plant-based options as well. Flame Broiler Marketing Manager Daniel Lee.

Food and Beverage 345

Food and Beverage Food and Beverage Staffing Chef 345

Modern Restaurant Management

SEPTEMBER 15, 2023

Potential customers will want to know what today’s special is, if there are vegan options, what time you open, if they can make a reservation for catering, and so much more. In the food industry, the way employees interact with customers is the most crucial part of your business. Customer experience is king.

Customer Experience 275

Customer Experience Catering Catering Hospitality 275

Modern Restaurant Management

DECEMBER 19, 2023

We’ve seen how robotics can improve not only the customer experience, but the employee experience. One of our biggest restaurant customers, Kura Sushi, has been ahead of the curve with its technological solutions. Then we remembered that staffing before 2020 was never that great. . – Joe Hand Jr.,

Customer Service 294

Customer Service Customer Service Customer Experience Food and Beverage 294

Chef's Toys

DECEMBER 2, 2024

The Rise of Modular and Flexible Kitchen Designs As restaurants adapt to changing customer expectations and staffing challenges, modular kitchen designs have gained popularity. This trend has spurred innovation in kitchen equipment, with companies developing versatile tools that enable operators to cater to individual preferences.

Commercial Kitchen 52

Commercial Kitchen Kitchen Equipment Kitchen Design Food Safety 52

Modern Restaurant Management

MARCH 11, 2020

As the company kicks off a year of expansion with sights set on opening brick and mortar stores in LA and Chicago, DDK provides a way to expand the brand in a new market close to their hometown without the typical associated overhead costs and to expand their catering business. Two-Hens Growth Fueled by Accelerator Program.

Point of Sale 386

Point of Sale Food and Beverage Food and Beverage Purchasing 386

Modern Restaurant Management

OCTOBER 16, 2019

In an industry plagued with a debilitating turnover rate of 82% according to the Bureau of Labor Statistics, Pared is a crucial staffing tool that bridges the employment gap for both restaurant operators and skilled workers. ”=. . ”=. .” ”=. .

Staffing 317

Staffing Chef Hospitality Hospitality 317

Modern Restaurant Management

JUNE 12, 2020

In response to the global pandemic, Coolgreens amplified its business development strategy to cater to those who are more comfortable staying at home. The implementation reflects a continued trend for Revel in customer deployments that replace outdated legacy systems and increased business demand for cloud-based systems.

Customer Experience 420

Customer Experience Purchasing Inventory Restaurant Management 420

Modern Restaurant Management

DECEMBER 16, 2019

Industry Continues to Grow, Adding to Mounting Staffing and Retention Pressures. Restaurants continue to face significant staffing pressures. Restaurants have had to keep up with this growth from a staffing standpoint amid the most difficult labor market in decades. That means restaurant demand is likely to be largely flat.

Food and Beverage 322

Food and Beverage Food and Beverage Purchasing Food Prices 322

Lithos POS

JULY 4, 2024

Job Loss or Staffing Issues – Tip : Prepare for situations where you might need to cover staff shortages or replace key employees. – Example : Maintain a reserve that can cover at least three months of payroll to ensure you can keep your restaurant running smoothly even during staffing transitions.

Customer Experience 52

Customer Experience Customer Service Customer Service Staffing 52

Lavu

MARCH 23, 2020

Be sure to remember that not everyone will be drinking alcohol, so provide non-alcoholic alternatives, and remember to offer vegetarian alternatives to meat dishes, as well as catering for those with food allergies, as required. Proper Staffing. When selecting options, it is crucial to be a cost-conscious organizer.

Customer Service 78

Customer Service Customer Service Food and Beverage Food and Beverage 78

Lithos POS

SEPTEMBER 24, 2024

LithosPOS Accept a wide range of payment options including credit/debit cards, mobile payments, and digital wallets catering to a variety of customer preferences LithosPOS Use advanced encryption and security measures to protect payment data, ensure secure connections, and protect customer information.

Inventory Management 52

Inventory Management Inventory Point of Sale Customer Experience 52

Modern Restaurant Management

JANUARY 15, 2020

” Restaurant Turnover Continues to Rise, Adding to Staffing Difficulties. Staffing difficulties continue to rise for restaurants. recommends that it is critical for brands to continue to find ways to optimize their overall footprint and marketing efforts in order to cater to this niche market. Convenient Sustainability.

Food and Beverage 275

Food and Beverage Food and Beverage Purchasing Restaurant Management 275

Chef's Deal

JANUARY 24, 2025

Such an addition to your kitchen can expedite order fulfillment and indirectly positively impact customer experience and satisfaction. You can fill the unit from the bar area and showcase your products to your customers at the bar and let them retrieve their picks easily.

Food and Beverage 40

Food and Beverage Food and Beverage Sports Arena Inventory 40

Modern Restaurant Management

JANUARY 15, 2024

Dive into Super Bowl-specific catering menus and other deals to reach those not leaving the house. Catering and parties will become increasingly popular in 2024 as people continue to gather for in-person events, so consider offering Super Bowl catering menus for parties at home.

Inventory 520

Inventory Catering Catering Food and Beverage 520

Modern Restaurant Management

OCTOBER 29, 2020

” Flippy ROAR is able to optimize staffing during late night shifts for the 24-hour restaurant, traditionally difficult slots to fill, now further challenged by social distancing – ensuring White Castle customer service standards stay high at all hours. . ” BentoBox Launches Catering and Events Capabilities.

Chef 359

Chef Catering Catering Recipes 359

Modern Restaurant Management

OCTOBER 8, 2020

The integration exhibits labor costs vs. sales allowing operators to manage staffing and review labor KPIs, both on the 7shifts app and website. Consult accurate sales projections based on the previous year’s metrics to inform staffing and operational decisions. They're all happier,” she added. Impact App.

Food and Beverage 386

Food and Beverage Food and Beverage Point of Sale Nutrition 386

Modern Restaurant Management

NOVEMBER 19, 2020

Olo now offers Dine-In as a handoff mode to support this use case, providing options to improve the operational flow and the customer experience. UniFocus Mobile will now enable notifications on wearable devices, like smart watches, to ensure managers are notified immediately of urgent staffing issues.

Food and Beverage 367

Food and Beverage Food and Beverage Chef Amusement Park 367

Modern Restaurant Management

JANUARY 3, 2023

Restaurants that are accounting for market shifts and pivoting operations to optimize customer experience by integrating technology and making the best use of space are positioning themselves to not only stand out against competitors, but are likely to simultaneously increase revenue.

Customer Experience 472

Customer Experience Staffing Catering Catering 472