Modern Restaurant Management

JUNE 1, 2023

Although the development and implementation of loyalty programs have become increasingly popular, they still have a widespread reputation as generic, focusing more on margin-eroding “spend-to-get” and not catering to the individual customer.

Customer Experience 449

Customer Experience Customer Service Customer Service Food and Beverage 449

Modern Restaurant Management

JANUARY 9, 2024

We are seeing these healthy living trends impact both menu offerings, with a continued rising interest in plant-based offerings and functional beverages, as well as food packaging, with increased consumer concern around chemicals like PFAs. Personalized Branding: Creating Unique Experiences Personalization is a key theme in 2024.

Food and Beverage 275

Food and Beverage Food and Beverage Catering Catering 275

Modern Restaurant Management

DECEMBER 21, 2022

The modern Kitchen Display System (KDS) will be more interactive to increase operational efficiencies and improve quality of food for the chefs and their teams. Spirit-based, ready-to-drink beverages will continue show vast white space, and bourbon should continue to thrive. – Tim McLaughlin, Founder & CEO, GoTab. "We

Food and Beverage 493

Food and Beverage Food and Beverage Inventory Kitchen Display System 493

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. " Beverage Insights. So, what could a better designed and delivered beverage program mean for the channel?

Food and Beverage 490

Food and Beverage Food and Beverage Purchasing Customer Experience 490

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. Nearly a half (48 percent) of consumers are looking to pre-made/catered dinners, meal kits and takeout for their holiday meals. ” The gift of food. .

Food and Beverage 419

Food and Beverage Food and Beverage Purchasing K-12 419

Modern Restaurant Management

JANUARY 8, 2024

As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important. Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits.

Catering 539

Catering Catering Food and Beverage Food and Beverage 539

Modern Restaurant Management

SEPTEMBER 16, 2020

The marketing message has not changed drastically from food-based to safety procedures. Safety is the new variable that got added up along with the usual suspects pertaining to food. Ultimately no experience equals no customers. Has the marketing message changed from food-based to safety procedures?

Food and Beverage 585

Food and Beverage Food and Beverage Culinary Education Purchasing 585

Modern Restaurant Management

DECEMBER 20, 2023

Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. The labor shortage played a significant role in propelling self-service into the mainstream.

Food and Beverage 492

Food and Beverage Food and Beverage Chef Staffing 492

Lavu

NOVEMBER 1, 2023

Starting a food delivery business can really make a difference for restaurants or any food business, helping them reach more people and make more money. It’s also crucial to make sure your menu is optimized for delivery, so that the food still tastes amazing when it arrives. Is online food delivery a profitable business?

Food and Beverage 167

Food and Beverage Food and Beverage Customer Experience Customer Service 167

Modern Restaurant Management

JANUARY 3, 2024

Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. There's a growing recognition that mobile apps alone cannot cater to all aspects of loyalty, paving the way for alternative solutions like kiosks and more integrated loyalty program structures.

Food and Beverage 332

Food and Beverage Food and Beverage Customer Experience Catering 332

Modern Restaurant Management

DECEMBER 19, 2023

which delivers drinks and provides a fun, novel experience for guests, while allowing employees to focus on customer service. Many companies sell robots, but do not service, integrate or repair the robots, making it more difficult for customers to maintain.

Customer Experience 294

Customer Experience Customer Service Customer Service Food and Beverage 294

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now began as a food truck in 2009 and was founded by husband and wife duo, Akash and Rana Kapoor, and supported by co-founder and Senior VP of Operations, Amir Hosseini. In the late 1980’s, Hattie Marie brought her culinary talents to the masses and opened a bakery/catering service, Pie Face Bakery.

Food and Beverage 340

Food and Beverage Food and Beverage Customer Service Customer Service 340

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The economic model makes more sense than traditional brick and mortar so many food businesses are moving in this direction. FAT Brands Chairman and CEO Andy Wiederhorn.

Food and Beverage 345

Food and Beverage Food and Beverage Staffing Chef 345

Modern Restaurant Management

DECEMBER 4, 2020

Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. The index details the average household expenditure for food away from home in 2019 compared for the early part of the pandemic for every county in the U.S. Night clubs/bars.

Hospitality 364

Hospitality Hospitality Customer Service Customer Service 364

the CAMBRO blog

OCTOBER 23, 2023

Big Dave’s Bagels & Deli is the name… serving delicious food is the game. For owner Dave Hausman, what started as a part time job for a 14-year-old has turned into nearly 50 years of serving customers. But he doesn’t stop there! We moved in 2007, reinvented ourselves and eventually opened Big Dave’s in 2010.”

Food and Beverage 105

Food and Beverage Food and Beverage Food Storage Customer Service 105

Total Food Service

SEPTEMBER 18, 2023

With over 65% of quick-service customers 1 opting for kiosk-based ordering, the labor shortages have acted as a catalyst, propelling businesses to explore automated solutions. Customers can effortlessly navigate menus, place orders, and finalize payments in seconds. For many diners, time is of the essence.

Food and Beverage 82

Food and Beverage Food and Beverage Hospitality Hospitality 82

Modern Restaurant Management

MARCH 13, 2020

.” Customers in Manhattan and Brooklyn can order Nathan’s Famous through any of the following restaurant delivery services: Grubhub, Seamless, UberEats, Caviar, Doordash, Postmates, and Deliver.com. Customers and businesses also have the option to order Nathan’s Famous for catering via EZcater and Forkable.

Food and Beverage 364

Food and Beverage Food and Beverage Customer Experience Military Base 364

Lavu

MARCH 23, 2020

With narrow margins, unpredictable crowds, and new trends such as delivery services, it is critical to provide customers a variety of dining opportunities, like hosting events. Since most people want food at their event, it really is a win-win situation. Food & Beverages. Proper Staffing.

Customer Service 78

Customer Service Customer Service Food and Beverage Food and Beverage 78

Eating at a Meeting

AUGUST 16, 2021

Bob Pacanovsky knows catering. He also knows customer service. His expertise helps planners, caterers and organizations improve the skills of the staff, retain and earn new customers and improve the bottom line.

Food and Beverage 40

Food and Beverage Food and Beverage Catering Catering 40

Eating at a Meeting

AUGUST 16, 2021

Bob Pacanovsky knows catering. He also knows customer service. His expertise helps planners, caterers and organizations improve the skills of the staff, retain and earn new customers and improve the bottom line.

Food and Beverage 40

Food and Beverage Food and Beverage Catering Catering 40

Rosseto

NOVEMBER 5, 2023

The aroma of the dishes, the visual appeal of the buffet spread, the soft hum of conversations, and the gentle warmth of perfectly heated food all play a role in creating this holistic experience. Their sleek design ensures that they don’t just warm the food, but also elevate the buffet’s visual appeal.

Customer Service 98

Customer Service Customer Service Catering Catering 98

Chef's Deal

SEPTEMBER 12, 2024

Food display cases are commercial units designed to showcase and preserve food items in food service and retail environments. Proper food presentation is crucial as it attracts customers, increases sales, and creates an organized environment.

Food Safety 59

Food Safety Food and Beverage Food and Beverage Purchasing 59

Rosseto

FEBRUARY 12, 2023

The size of the banquet hall, the type of food served, and the number of guests attending, are all important factors that play a major role in determining the type of equipment needed for an event. For the greatest efficiency, it is wise to opt for multi-purpose utensils which can be used to provide various types of food service.

Catering 52

Catering Catering Customer Service Customer Service 52

Total Food Service

AUGUST 2, 2023

They use their smartphones for everything from discovering new restaurants, reading reviews, making reservations, and ordering food. Catering to this digital-first approach is crucial for restaurants and bars aiming to meet these evolving expectations.

Inventory Management 40

Inventory Management Food and Beverage Food and Beverage Inventory 40

Modern Restaurant Management

DECEMBER 3, 2020

ezCater announced the launch of Subway's new online catering platform as part of the sandwich chain's overall focus to create even greater digital convenience for guests. "ezCater's platform provides effortless online ordering and exceptional customer service." ” Subway on ezCater Platform.

Catering 414

Catering Catering Food and Beverage Food and Beverage 414

Chef's Deal

OCTOBER 21, 2024

The company has a vast network with over 1,700 Everest-authorized service companies nationwide to ensure the highest customer satisfaction with excellent customer service. Everest Refrigeration is recognized for its commitment to quality, innovation, and customer satisfaction in the commercial refrigeration industry.

Food and Beverage 59

Food and Beverage Food and Beverage Commercial Kitchen Chef 59

Chef's Deal

DECEMBER 26, 2024

Top bar refrigeration brands in the industry power the essential equipment that maintains beverage quality and service efficiency in bars and restaurants. These refrigeration systems play a vital role in keeping diverse beverages at optimal serving temperatures, from beer and wine to soft drinks, ensuring maximum customer satisfaction.

Food and Beverage 40

Food and Beverage Food and Beverage Inventory Chef 40

Chef's Deal

JULY 6, 2023

It is the central hub where food is prepared, cooked, and plated before ending up on customers’ tables. Therefore, it plays a crucial role in the overall success of any food and beverage-serving business. Having efficient kitchen equipment streamlines workflow and reduces food prepping and cooking times.

Commercial Kitchen 52

Commercial Kitchen Kitchen Equipment Customer Service Customer Service 52

Food Safe System

FEBRUARY 22, 2022

Food Safe System Turn your home into a restaurant Cook Up Your Home: Tips to Turn Your Home Into a Restaurant We are delighted to have been mentioned by Porch in their article Turn Your Home into a restaurant on January 3, 2022 by Rocio Espinoza Turn your home into a restaurant Thinking of converting your home and love of cooking into a business?

Food and Beverage 52

Food and Beverage Food and Beverage Kitchen Equipment Point of Sale 52

Chef's Deal

JANUARY 24, 2025

Back bar coolers are specialized refrigeration units designed to store and display beverages like beer, wine, and soft drinks in commercial settings such as bars, restaurants, and hotels, typically placed behind the bar to provide bartenders with easy access and ensure efficient service during busy operations. cm) high refrigerators.

Food and Beverage 40

Food and Beverage Food and Beverage Sports Arena Inventory 40

Modern Restaurant Management

JUNE 17, 2021

Augustine, Florida, a new self-serve store in Bayonne, New Jersey, focused on catering with a late-night walk-up window, and a counter-service store in Navarre, Florida, that will appeal strongly to tourists. "This “The food at Taco John’s was definitely a differentiator as I was doing my research in the industry.

Food and Beverage 431

Food and Beverage Food and Beverage Catering Catering 431

Chef's Deal

APRIL 22, 2024

Refrigerated prep tables are multifunctional commercial refrigeration units that combine food prep space with refrigerated storage in a seamless design. They keep ingredients at proper temperatures, maintaining food safety and preventing bacteria growth. What are The Main Features of Refrigerated Prep Tables ? C), 33°F – 40°F (0.55°C

Commercial Kitchen 52

Commercial Kitchen Food and Beverage Food and Beverage Food Safety 52

Modern Restaurant Management

SEPTEMBER 15, 2020

Market Cafe Powered by FOODWORKS is both a cost-effective, contact-free dining option, while simultaneously helping local restaurants and food artisans who were affected by COVID-19 get back on their feet and provide them with a way to restart their services. US Foods Holding Corp. On Point With Off-Premise.

Food and Beverage 405

Food and Beverage Food and Beverage Chef Online Ordering Systems 405

Chef's Deal

SEPTEMBER 16, 2024

Straight glass is the popular choice in grocery stores to save on vertical space, while slanted and curved glass are the popular top glass options in ice cream parlors to offer easy access to the staff while keeping the customer’s angle bright and open. You should use manufacturer-recommended food-grade disinfectants when cleaning.

Purchasing 59

Purchasing Food and Beverage Food and Beverage Amusement Park 59

Modern Restaurant Management

SEPTEMBER 15, 2021

“The Discerning Diner report provides our members with the information they need to make choices around everything from menu selections and customer service options, to marketing initiatives and possible new revenue streams that today’s consumer is interested in. Delivering Excellence. ” Supporting Local.

Food and Beverage 447

Food and Beverage Food and Beverage Purchasing Chef 447

Modern Restaurant Management

FEBRUARY 14, 2020

” Southern Glazer’s Wine & Spirits is celebrating its 19th consecutive year as the host of the Food Network & Cooking Channel South Beach Wine & Food Festival presented by Capital One (SOBEWFF®), a star-studded, five-day destination event, held February 19 – 23.

Food and Beverage 329

Food and Beverage Food and Beverage Chef Hospitality 329

Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. Food-away-from-home spending is likely to see modest growth as softer consumer spending patterns prevail. ” A Year of Challenges U.S.

Food and Beverage 221

Food and Beverage Food and Beverage Food Service Food Service 221