Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Competition : The pandemic significantly affected the restaurant and hospitality industries. What are AI and ML? Role of AI in Back of House.

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Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. In 2024, staff shortages will force the hospitality industry to be even more efficient, adopting tech that streamlines all their processes, reducing the workload on their staff as much as possible.

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Modern Restaurant Management

DECEMBER 4, 2020

“They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. This index helps ensure that the hospitality industry remains flexible and adaptable when faced with uncertainty.”

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Modern Restaurant Management

JANUARY 25, 2024

Additionally, by keeping employees on the roster for longer, customer service quality is bound to improve. Language Learning Many employees are interested in learning additional languages, which can be particularly advantageous in a hospitality setting.

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Modern Restaurant Management

DECEMBER 19, 2023

This past year has shown us the invaluable difference that a warm and welcoming dining experience can make for customers, who are increasingly choosing establishments that go the extra mile in offering hospitality. – Matt Eisenacher, Chief Brand Officer at First Watch Digital transformation continued to dominate 2023.

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Modern Restaurant Management

DECEMBER 21, 2022

Instead, as these solutions advance, companies should refer to their technology as “Smart Carts,” or something in the same vein, to give a more accurate representation of what they provide and come off as warm and welcoming tools designed to elevate hospitality. – Tim McLaughlin, Founder & CEO, GoTab. "We

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Modern Restaurant Management

DECEMBER 17, 2020

Nearly a half (48 percent) of consumers are looking to pre-made/catered dinners, meal kits and takeout for their holiday meals. Consumers are looking towards pre-made/catered meals (15 percent), take-out (18 percent), and meal kits (15 percent) in place of meal prep for one of their holiday or New Year’s meals.

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Modern Restaurant Management

JANUARY 3, 2024

" – Andrew Glantz, GiftAMeal Founder/CEO Guest data is the key to driving hospitality at scale. In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty.

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Modern Restaurant Management

JUNE 24, 2020

At Toast, she led the enterprise solutions team in driving initiatives for digital strategies, customer data analytics, restaurant operations, and point of sale. She was recently recognized for her work in Hospital Technology’s Top Women in Restaurant Technology list.

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Modern Restaurant Management

NOVEMBER 11, 2019

Third-party reviews that note exceptional service at their restaurant (21 percent). “When you think about hospitality, hotels are regularly the first thing that comes to mind. She most recently held the title of Vice President of Administration, leading the HR, Customer Service, and IT Teams.

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Modern Restaurant Management

SEPTEMBER 16, 2020

Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Restaurants need to show all the ways they have made things safe for their customers, for example contactless interaction especially in regard to menus and payment helps a lot and should be mentioned. What are some trends you are seeing?

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Modern Restaurant Management

JANUARY 17, 2020

In the late 1980’s, Hattie Marie brought her culinary talents to the masses and opened a bakery/catering service, Pie Face Bakery. With over 40 years leading major restaurant brands, Guido has consistently built value for stakeholders by identifying strategic opportunities to provide exceptional customer service.

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The Restaurant Technology Guys

JANUARY 7, 2024

It underpins an umbrella of operations – from kitchen to accounting, from marketing to customer service, and beyond. The Intersection of Technology and Hospitality Lunchbox is a five-year-old company serving as a one-stop solution for all off-premise needs of the restaurant industry. The post 214.

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Kitchen CUT

NOVEMBER 10, 2021

You don’t have to travel far at the moment to come across a ‘Help Wanted’ sign outside a hospitality business. Just a few scrolls on social media and you’re likely to see hospitality job vacancies being advertised. How long do hospitality apprenticeships run for?

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Eating at a Meeting

AUGUST 16, 2021

Bob Pacanovsky knows catering. He also knows customer service. His expertise helps planners, caterers and organizations improve the skills of the staff, retain and earn new customers and improve the bottom line.

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Eating at a Meeting

AUGUST 16, 2021

Bob Pacanovsky knows catering. He also knows customer service. His expertise helps planners, caterers and organizations improve the skills of the staff, retain and earn new customers and improve the bottom line.

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Lavu

MARCH 23, 2020

Offering your restaurant as a venue gives potential customers a reason to dine with you and experience your hospitality. Wow them with your food and customer service, and you’ve gained a repeat customer. Make sure your staff are fully trained, understand the importance and urgency of excellent customer service.

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Modern Restaurant Management

DECEMBER 31, 2019

Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. These options cater to both vegetarians/vegans and the flexitarian, someone who eats meat but wants plant-based options as well. Amanda Nichols, senior manager, retail, hospitality, and food service practice at Kronos Incorporated.

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Total Food Service

SEPTEMBER 18, 2023

Initially met with skepticism, self-service ordering kiosks have become an integral part of the hospitality sector. With over 65% of quick-service customers 1 opting for kiosk-based ordering, the labor shortages have acted as a catalyst, propelling businesses to explore automated solutions.

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Modern Restaurant Management

MARCH 13, 2020

.” Customers in Manhattan and Brooklyn can order Nathan’s Famous through any of the following restaurant delivery services: Grubhub, Seamless, UberEats, Caviar, Doordash, Postmates, and Deliver.com. Customers and businesses also have the option to order Nathan’s Famous for catering via EZcater and Forkable.

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Rosseto

FEBRUARY 12, 2023

When choosing the perfect buffet equipment for a banquet or catering event, invest in items crafted from sturdy, reliable materials such as stainless steel and polycarbonate that can endure frequent use and cleaning. By investing in the right equipment, catering professionals can ensure that their services are of the highest quality.

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Lavu

FEBRUARY 21, 2025

Key Differences: Focus: Lavu specializes in restaurants; Square caters to general small businesses, including restaurants. Setup: Lavu offers white glove support and in-person install; Square ships in the mail and has self-service setup. “Lavu’s customization options take more time but suit larger restaurants.

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Modern Restaurant Management

DECEMBER 3, 2020

ezCater announced the launch of Subway's new online catering platform as part of the sandwich chain's overall focus to create even greater digital convenience for guests. "ezCater's platform provides effortless online ordering and exceptional customer service." ” Subway on ezCater Platform.

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Lavu

NOVEMBER 11, 2019

Sweetgreen caters to a crowd that wants to eat something fast and healthy for lunch. Employees have been trained on how to politely educate customers who offer cash about the reason for this decision – saving the business time and money and faster customer service. The middle is going to get squeezed out.”.

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Point of Sale Customer Service Customer Service Customer Experience 101

Total Food Service

AUGUST 2, 2023

Catering to this digital-first approach is crucial for restaurants and bars aiming to meet these evolving expectations. They can also use technology to personalize the customer service experience, such as through personalized greetings or recommendations based on past orders.

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Inventory Management Food and Beverage Food and Beverage Inventory 40

Thomas Cuisine

JUNE 22, 2023

Office Assistant Sandra Kennedy, Patient Cook Cassie Ruckel, Transporter Antonio Gonzalez, and UnitHost Lead Jenny Cruz are all working within our healthcare dining teams to ensure patients, hospital team members, and guests have a pleasant experience when it comes to food and dining onsite. Cassie is one of our patient cooks.

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Nutrition Senior Living Staffing Customer Service 52

Lithos POS

JANUARY 15, 2025

The Qatar food market is booming and is segmented by service types such as Cafes & Bars, Cloud Kitchens, and Full-Service, and Quick-Service Restaurants. Driven by a strong hospitality sector and a growing expat population, the industry continues to expand.

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The Restaurant Warehouse

OCTOBER 23, 2023

Restaurant Equipment The Restaurant Warehouse If you're looking for the best in restaurant equipment, restaurant supplies, catering supplies, or kitchen supplies, you've come to the right place. We offer competitive pricing on kitchen and restaurant supplies, equipment, and other hospitality items.

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Food Preparation Commercial Kitchen Food Service Food Service 52

The Restaurant Warehouse

APRIL 30, 2024

From trendy gastropubs to cozy family-owned diners, Spokane has a vibrant culinary scene that caters to all palates. With over 20 years of experience in the hospitality industry, owner and operator Lauren Blumenthal ensures that Sorella offers classic Italian dishes made with fresh, seasonal ingredients.

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Chef Catering Catering Customer Service 52

Chef's Deal

OCTOBER 21, 2024

The company has a vast network with over 1,700 Everest-authorized service companies nationwide to ensure the highest customer satisfaction with excellent customer service. Everest Refrigeration is recognized for its commitment to quality, innovation, and customer satisfaction in the commercial refrigeration industry.

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Modern Restaurant Management

JUNE 17, 2021

Augustine, Florida, a new self-serve store in Bayonne, New Jersey, focused on catering with a late-night walk-up window, and a counter-service store in Navarre, Florida, that will appeal strongly to tourists. "This " PS Hospitality Will Award Scholarships. The company has 12 new U.S. We want them to be set for success."

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Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. NAB Acquires SALIDO.

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Chef's Deal

JANUARY 24, 2025

Certain brands, such as Perlick and Continental Refrigeration, offer extensive customization services, such as embossing the logo of your business onto their products or using your brand colors during manufacturing.

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Modern Restaurant Management

OCTOBER 16, 2019

Rather than assigning people to prep stations or at checkout, Ono takes advantage of automation to free people up to do what they do best; customer service/engagement and education. Snower will lead the combined organization and partner closely with McDonough through the integration. Pared in Philly. and now, Philadelphia. in 2020. .”

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Modern Restaurant Management

FEBRUARY 14, 2020

SOBEWFF®, which benefits the Chaplin School of Hospitality & Tourism Management at Florida International University (FIU), has raised more than $30 million for the School to date. We can’t thank Southern Glazer’s enough for investing in the next generation of hospitality leaders.”

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Modern Restaurant Management

JANUARY 31, 2025

As businesses seek routes to greater efficiency while still maintaining hospitality, Square’s research shows that 85 percent of restaurant leaders plan to invest in technology, such as new AI and automation tools, to help improve their companies this year. . ” A Year of Challenges U.S. percent decrease in claims.

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Modern Restaurant Management

OCTOBER 29, 2020

“We believe technology like Flippy ROAR can improve customer service and kitchen operation. He spent 55 years with the same company in the hospitality industry before starting Freddy’s. ” BentoBox Launches Catering and Events Capabilities. ” Lunchbox Secures Funding.

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