Modern Restaurant Management

JANUARY 30, 2024

They must connect to priorities across key operations, marketing, customer service and finance roles. Unattainable expectations around order accuracy or ticket times risk frustrating kitchen teams, especially without proper tools, training or staffing support. Define the one or two KPIs most critical for your top growth goals.

Hospitality 203

Hospitality Hospitality Staffing Customer Service 203

Modern Restaurant Management

DECEMBER 29, 2023

However, our industry still is an attractive space for well-suited technologies, improving efficiencies at every level of the restaurant from inventory to customer service. We also expect a number of larger brands pushing out into new channels such as licensing deals and product development, catering programs and more.

Staffing 123

Staffing Inventory Customer Service Customer Service 123

Modern Restaurant Management

NOVEMBER 10, 2020

In the restaurant business, employee engagement – whether that’s a smiling face at the door or someone that will go the extra mile to make sure the order is correct – can be the difference between customers coming back for more or never returning again.

Customer Experience 197

Customer Experience Customer Service Customer Service Catering 197

Modern Restaurant Management

JANUARY 31, 2024

full service restaurants surveyed plan to introduce catering services. Both rent and labor costs were far less of a concern for operators than they have been in past years, and the staffing shortage has eased considerably.

Inventory 203

Inventory Inventory Management Staffing Customer Service 203

Modern Restaurant Management

SEPTEMBER 5, 2024

This involves a comprehensive approach to managing costs across various areas and multiple sites, including staffing, repairs, inventory adjustments, and new equipment installations. Managing Shifts in Consumer Expectations A unified process management platform empowers staff to deliver consistent and outstanding customer service.

Food Safety 88

Food Safety Food Safety Regulations Inventory Staffing 88

Modern Restaurant Management

JANUARY 8, 2024

As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important. Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits.

Catering 215

Catering Catering Food and Beverage Food and Beverage 215

Modern Restaurant Management

DECEMBER 20, 2023

Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. Staffing is still incredibly difficult, and I think we're in a new normal now for the availability and nature of available workforce.

Food and Beverage 197

Food and Beverage Food and Beverage Chef Staffing 197

Lavu

MARCH 23, 2020

Offering your restaurant as a venue gives potential customers a reason to dine with you and experience your hospitality. Wow them with your food and customer service, and you’ve gained a repeat customer. Proper Staffing. Food & Beverages. When selecting options, it is crucial to be a cost-conscious organizer.

Customer Service 78

Customer Service Customer Service Food and Beverage Food and Beverage 78

Modern Restaurant Management

DECEMBER 19, 2023

which delivers drinks and provides a fun, novel experience for guests, while allowing employees to focus on customer service. Many companies sell robots, but do not service, integrate or repair the robots, making it more difficult for customers to maintain.

Customer Experience 117

Customer Experience Customer Service Customer Service Food and Beverage 117

Thomas Cuisine

JUNE 22, 2023

When short staffed, a challenge we have all faced over the last year, he will identify tasks that he can get done without missing a beat. Cassie Ruckel, Patient Cook Meet Cassie Ruckel, Patient Cook Nominated by Alison Christensen, Director of Nutrition & Food Services, Thomas Cuisine Cassie consistently goes above and beyond.

Nutrition 52

Nutrition Senior Living Staffing Customer Service 52

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. These options cater to both vegetarians/vegans and the flexitarian, someone who eats meat but wants plant-based options as well.

Food and Beverage 138

Food and Beverage Food and Beverage Staffing Chef 138

Lithos POS

JULY 4, 2024

Outsource tasks like customer service and basic operations to software or employees. Job Loss or Staffing Issues – Tip : Prepare for situations where you might need to cover staff shortages or replace key employees. Marathon Mindset: Building a successful business takes years, especially if it’s your first one.

Customer Experience 52

Customer Experience Customer Service Customer Service Staffing 52

Modern Restaurant Management

JUNE 12, 2024

This allows restaurants to forecast customer volumes and align staffing levels to meet demand, improving service quality and reducing overhead costs. Seating to First Server Contact : Cameras can track the duration from when a customer is seated to when a server approaches them.

Inventory 189

Inventory Inventory Management Customer Experience Staffing 189

Chef's Deal

JANUARY 24, 2025

Certain brands, such as Perlick and Continental Refrigeration, offer extensive customization services, such as embossing the logo of your business onto their products or using your brand colors during manufacturing.

Food and Beverage 40

Food and Beverage Food and Beverage Sports Arena Inventory 40

Modern Restaurant Management

OCTOBER 16, 2019

Rather than assigning people to prep stations or at checkout, Ono takes advantage of automation to free people up to do what they do best; customer service/engagement and education. By providing restaurants with skilled workers on demand, Pared is helping solve chronic staffing issues while also lowering restaurant overhead costs.

Staffing 126

Staffing Chef Hospitality Hospitality 126

Modern Restaurant Management

FEBRUARY 14, 2020

A team of 18 FIU students aid in recruiting year-round through outreach, interviews, and on-site volunteer management, working closely with Festival event managers on event staffing details. Loews Boston Hotel welcomed Bianca Dickey , Catering Sales Manager to the historic property, formerly the Boston Police Department headquarters.

Food and Beverage 131

Food and Beverage Food and Beverage Chef Hospitality 131

Modern Restaurant Management

OCTOBER 29, 2020

. “We believe technology like Flippy ROAR can improve customer service and kitchen operation. ” BentoBox Launches Catering and Events Capabilities. Catering Store without a BentoBox website enables restaurants and caterers to offer large-volume orders. It includes fast, full-service setup and support.

Chef 143

Chef Catering Catering Recipes 143

Modern Restaurant Management

DECEMBER 16, 2019

Industry Continues to Grow, Adding to Mounting Staffing and Retention Pressures. Restaurants continue to face significant staffing pressures. Restaurants have had to keep up with this growth from a staffing standpoint amid the most difficult labor market in decades. That means restaurant demand is likely to be largely flat.

Food and Beverage 128

Food and Beverage Food and Beverage Purchasing Food Prices 128

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting. Handle time tracking through the platform’s extensive scheduling capabilities. Impact App.

Food and Beverage 154

Food and Beverage Food and Beverage Point of Sale Nutrition 154

Modern Restaurant Management

NOVEMBER 1, 2024

As restaurants look to the next 12 months, they anticipate placing a greater emphasis on revenue streams such as on-premise dining, off-premise dining, and catering. percent rise in total transactions, underscoring increased foot traffic and the need for enhanced staffing and inventory levels. The average ticket size grew by 2.6

Food and Beverage 88

Food and Beverage Food and Beverage Staffing Customer Service 88