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Restaurant Execs Optimistic About AI Impact

Modern Restaurant Management

In addition, respondents acknowledged AI's potential to address various challenges faced by the restaurant industry, such as staffing issues, service quality management, and rising costs. Other highlights include: Nearly half of respondents (46 percent) believe AI can improve the overall guest experience.

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Everything You Need To Know About the Increasing Role of AI in Restaurants

Modern Restaurant Management

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Local health lockdowns and limitations caused havoc for food supply chains, staffing, customer demand, and remote ordering. What are AI and ML?

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How Integrated Technologies Will Shape the Future of QSRs

Modern Restaurant Management

Factored in are disruptions to staffing, supply chain, and changing regulations, driving a need to change menus almost daily in many locations. Brands like Chick-fil-A are known for their excellent customer service, which is foundational in their brand value and competitive advantage. QSR of the Future.

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Recipe for Success – How Technology Is Revolutionizing the Restaurant Industry

Modern Restaurant Management

Despite rising ingredient costs and staffing shortages, more than half of the 8,000 restaurant operators and owners polled globally in Lightspeed’s State of the UK Hospitality Industry , agreed that adopting new technology over the past two years has been critical to their success. This was however, until COVID-19 changed everything.

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Beating the Labor Crunch: Outsourced Strategies Are Key

Modern Restaurant Management

By outsourcing functions like the recruitment process, regular kitchen cleaning, and exterior and janitorial services, managers and staff alike can focus on their core expertise. First, the amount of time managers spend recruiting can have a distracting domino effect on food service operations.

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MRM EXCLUSIVE: Restaurants Going Digital Require Technology That Always Works

Modern Restaurant Management

Savvy restaurateurs are looking at technological innovations not as a side dish, but as one of the main ingredients in a restaurant’s direct relationship with its customers. This includes integrating point-of-sale terminals, fixed and mobile POS devices, and tabletop tablets for easy ordering and paying. Is Your Refrigerator Running?

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Growing a Restaurant Strategically – The Keys Are Alignment, Timing and Control

Modern Restaurant Management

They must connect to priorities across key operations, marketing, customer service and finance roles. Unattainable expectations around order accuracy or ticket times risk frustrating kitchen teams, especially without proper tools, training or staffing support. Define the one or two KPIs most critical for your top growth goals.