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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

Not only will this avoid wasting resources, it also will ensure they avoid a potential spike in wasted food – and ultimately their costs – due to the increased demand from online orders. – Frenchie Audette, VP of Food Service at Divert In 2024, the restaurant industry continued to adjust to changes sparked by 2020.

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How SMS Automation Can Revolutionize Ordering in the Food Service Industry

Total Food Service

The entry of SMS automation in the food service industry is simplifying the ordering process by making it faster, more efficient, and more convenient for both business owners and customers. For so many years, restaurants and food service businesses have relied on traditional ordering methods such as phone calls and in-person orders.

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Sending Delivery Tech Back: Five Ideas for Redesigning Aggregators

Modern Restaurant Management

The basic issue here is the math: Restaurants already operate on margins of about 10 percent once they’ve paid for ingredients, space, and their workforce, so the 20-40 percent fees charged by third-party delivery services are an unrealistic financial burden. Freely, and regularly, divulge information regarding your fees.

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How Restaurant Tech Will Differentiate Brands Post-Pandemic

Modern Restaurant Management

Business begins at the endpoint, especially in food service and hospitality. Back-end architecture is key to gathering guest data and must be built on a single source of truth, including information for the item, pricing and guest preferences, so that the data gathered from the various touchpoints is consistent.

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MRM Research Roundup: Experimentation, Valentine’s Vibe Shift, and Wine Cork Market

Modern Restaurant Management

. “Convenience stores have evolved from their gas-fueled beginnings to become true food and beverage destinations,” said Billy Roberts, food & beverage economist with CoBank. ” The emergence of c-stores as formidable destinations for prepared foods hasn’t gone unnoticed by major food manufacturers.

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Spreading Southern Hospitality Through the Pandemic

Modern Restaurant Management

Services provided as part of our off-premise dining experience now include online ordering (pickup or curbside), drive through, traditional call-in take-out, third-party delivery, and catering. Technology is essential to best serve our customers. Our IT department has also made significant pivots during COVID-19.

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What’s Next?: MRM Restaurant Survival Guide Updates

Modern Restaurant Management

One of the ways they are doing this is by providing information and insights to make it easier for them to find new ways of conducting business. The site will be continually updated to provide Southern Glazer’s customers with a one-stop-shop for the latest information as the COVID-19 pandemic continues to evolve.