This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
A strong catering business can be a restaurant’s biggest moneymaker. Most of the year, catering can comprise 10 to 15 percent of your total sales, but during December, if 20 percent of sales are not coming from catering, you’re missing an opportunity. And you’re getting them for free!). ” they all say no.
Catering is a demanding sector when it comes to employment, and staff are often under a lot of pressure to ensure that each customer has the best possible experience at a venue. Here, we’ll identify key sources of stress, and how they can be remedied within a catering workplace. What Is Stress? Would You Like a Smile with That?
As a proud, second-generation Bojangles franchisees at Georgia Foods, my family and I have tapped into a distinctive strategy that has boosted our profitability across our 41 Bojangles locations – catering. This included schools, sports teams, hospitals, corporate officers, wedding venues, and much more.
Every industry has been impacted in some manner, including the hospitality industry. Customer priorities and expectations have changed, try to cater for this through your digital marketing channels. In fact, it has been one of the sectors which has suffered the most. For additional tips, click here.
The hospitality industry, a vibrant tapestry woven from warm smiles and impeccable service, faces persistent challenges amid small signs of labor market improvement. Robots don't merely augment efficiency; they redefine the hospitality landscape by ensuring operational flexibility and service optimization.
It’s important for us to constantly support our communities in the same way that they support us – from food donation for local hospitals, schools, and first responders, to sharing our fans content online with UGC initiatives. Technology is essential to best serve our customers.
This is naturally having a knock-on effect on the hospitality industry. This shift in behaviour is welcome news for the hospitality sector and presents a unique opportunity for anyone considering launching their own business. Flexcations are where people opt to mix work and play. It’s a Good Time Financially.
Reinvent Your Catering Menu. Many offices are requiring individual packaging for catered food and even office snacks. Rethink your catering menu. True hospitality and creativity will set you apart from other restaurants, so figure out how to extend their guest experience beyond their four walls.
restaurants are stepping into plant-based or stepping up their existing game to cater to customers looking for more center-of-plate protein variety. Healthier Hospitals. It wouldn’t be an unusual tally of meals consumed by a patient admitted to a hospital for heart disease or stroke. “More top U.S.
For example, closing poor-performing locations and opening new ones with convenience features such as drive-up windows that cater to e-commerce orders. "Also, leveraging demographic data to augment loyalty programs and special offers was a critical factor in successful campaigns."
"These tariffs could deeply affect the food service and hospitality industries on both sides of the border," Alex Thalassinos, President of Silverware POS, one of the first tech providers dedicated to Canada’s hospitality industry, told Modern Restaurant Management (MRM) magazine. AI is also boosting staff productivity.
We'll see the continued shift of leveraging AI to help with other commodity tasks to free up humans to have more time to give customers higher-quality hospitality. Asian-American Flavors Fueling Culinary Diversity – This trend taps into a broader consumer desire for bold flavors and multicultural dining.
Verticalized, Personalized Payments Catering to diverse customer preferences is critical in today’s market. Payments will play a pivotal role in shaping retail and hospitality experiences in particular, moving beyond transactional utility to become a key driver of customer engagement.
Successful restaurants will create a customer experience that features abundance and the elevated hospitality that will make the experience memorable. Management should ensure their processes are the most hospitable they can be by regularly completing their facility’s own online ordering and delivery process. The Human Touch.
When teams can utilize modern applications to run an efficient business and better understand and cater to patrons, then technology can become a valuable asset, not a hindrance. Offering modern point of sale concepts creates a better customer experience and caters to a guest’s personal preference.
As restaurants and other hospitality venues re-open and see increased demand from customers and guests, one thing is clear: labor shortages could slow their recovery, hampering businesses trying to capitalize on the booming consumer demand. While some point to the labor crunch as a short-term issue, this is likely wishful thinking.
The hospitality industry has until very recently been known to drag its feet when it comes to new technology. These capabilities enable hospitality staff to function more efficiently, with greater capability to provide a frictionless service, as well as alleviating pressure during periods of labour shortages.
Top key players in the restaurant and service industry are working towards the development of robotic services to improve and cater to current requirements. In addition, in January 2021, Hyundai Robotics launched what it describes as a “food and beverage service robot” for the restaurant and catering sector. Another $4.2
Research New Offerings Rigorously Before Adding The question of whether, when and how aggressively to add new menu items, expand hours/days, launch catering options or open another location has substantial implications for restaurateurs. He advises asking questions like: What attracts you to the dining/cuisine hospitality space specifically?
a preference for health and wellness among consumers, and ongoing ramifications of the COVID-19 pandemic still affecting the hospitality industry. ” A new research report by me&u revealed new feedback addressing consumer expectations across demographics for hospitality venues of the future.
Here’s our predication for 2021–by the end of the year, every restaurant, big or small, will have a virtual banner under which they sell food catering to a different cuisine or market. In some cases, these online-only restaurants are bringing in more revenue than the actual business that supports them.
The pandemic has taught the society at large to transact online accelerating digital transformation within the restaurant and hospitality verticals. The pandemic has taught the society at large to transact online accelerating digital transformation within the restaurant and hospitality verticals. And this will take some time.
Customers can sponsor a Teriyaki Bar by paying half and Teriyaki Madness will match it and deliver it for free to the hospital or healthcare office of their choice (within five to six miles of the shop). It feeds up to ten people and is easy to transport, setup and put away (if there are any leftovers, which is doubtful!).
Those were among the insights revealed in hospitality platform BentoBox ’s 2019 Year in Review. Highlighting the latest digital trends for the hospitality industry, the data was gathered from more than 5,000 restaurants, 100,000 menu items, 117,000 online transactions, and 511 million website visits. Birthdays 2.
Many organizations offer on-site catering and cafeteria amenities as a convenience to employees, but with work from home requirements employees are forging for themselves. With millions of people working remotely, lunchtime, once a time of socialization, has been reduced to redundant trips to the refrigerator.
To cater to America’s preference for the dry Champagne style while offering more affordable options, operators frequently turned to Cava as it provided a comparable flavor profile at a lower price. current inspirations while enveloping the guest in a high level of tailored hospitality. I believe this will continue into 2025.
." She added that brands need to understand that inclusivity has also become a top priority for many guests wiith customers increasingly valuing spaces that cater to neurodiversity. As interactions grow more transactional and digitized, the craving for community and personalized recognition will only grow stronger. "IA’s
There are also some concerns around the information QR codes collect, and while that can be a great sales insight for restaurants to help them analyse customer needs and habits and cater more to their requests, some diners are hesitant of the technology. These types of convenient partnerships have carried over in the hotel industry as well.
Currently, the average US business is losing $300,000 to payments fraud each year according to the latest Financial Census , a study which surveyed 2,750 senior finance executives across the globe – 15 percent of whom work in the retail, catering and leisure industry.
Catering will also be available with guests choosing large servings of Build Your Own Pancake Bowls, breakfast sandwiches, a Burger Bar and more. We are grateful for his leadership as we brought these businesses together to create a global champion in the restaurant and hospitality software industry.” ” Caption.
ezCater announced the launch of Subway's new online catering platform as part of the sandwich chain's overall focus to create even greater digital convenience for guests. "Catering orders are moving online faster than ever and it's critical to Subway's growth plan to be where their customers are. . "An
Not just quite but we can already see some effects of COVID-19 in the hospitality industry, especially restaurants. Owners and managers should follow the latest tech trends in the industry and train their staff to use new software in order to keep catering to customers although they might be off-premises. Is it over yet?
Tech-Driven Strategies for Tech-Savvy Diners Hospitality is a guest-centric industry, and as such, it has a vested interest in exploring opportunities to enhance the customer experience. In an industry that has witnessed substantial transformations in recent years, the heart of hospitality remains unchanged.
With a significant number of operators signaling their intention to incorporate this transformative technology, we are excited for the future of the hospitality industry," said Alex Sambvani, founder and CEO of Slang.ai. "Embracing
The Trend: Ghost kitchens and changing restaurant design cater to off prem. It’s no secret that hospitality employees left the industry at high rates in the last two years. Covid certainly provided a temporary boost, but even though many guests are dining in again, the trendline for off prem is still going up.
. – Jay Fiske, President, Powerhouse Dynamics The Future is here – Robots will become a larger part of society In 2024, I anticipate an increase in the number of robots deployed in the hospitality industry, especially in terms of cleaning, cooking and security robots. The hospitality industry suffers the most from labor shortages.
With an immediate need to update and standardize its point-of-sale systems across 30 restaurants plus event venues and other partners, and enable corporate to self-manage and maintain all systems, Oliver & Bonacini Hospitality (O&B) has transitioned to Silverware POS.
In 2024, staff shortages will force the hospitality industry to be even more efficient, adopting tech that streamlines all their processes, reducing the workload on their staff as much as possible. As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important.
Sales and Catering Teams are having a moment right now.Meetings are back, but not the way they were before. These non-professional planners have day jobs, and little to no event planning experience, so they are going to lean hard on your sales and catering team. Today, we’re talking about.The rise of non-professional meeting planners.
The visionary panel that explored dining away from home included members with specific expertise and interest in restaurant dining and the hospitality industry. Upgraded Offerings in Catering and Hospitality – Customers are looking for upscale options and customization for special events.
In today’s ever-evolving hospitality landscape, one demographic stands out as a significant and growing force in shaping industry spending: millennials. In this blog post, we will explore how millennials impact spending in the hospitality sector and how hotels change their purchasing practices to meet these evolving customer needs.
The brand-new hotel, set to open in The Wingsan innovative business center near Brussels Airportwill cater to both business and leisure travelers, offering 250 rooms, meeting and conference facilities, wellness amenities, parking, and a restaurant with an open kitchen.
As a consultant in the restaurant and hospitality sector, I am seeing some dynamic changes – especially post-covid that are having a real impact on traditional dining.
Elo’s Sonal Apte, vice president of retail and hospitality. Few people – and even fewer skilled people with the hospitality gene – want to work in such a demanding and unpredictable industry, leading to high turnover, and even higher costs for restaurant owners to retrain new people.
We organize all of the trending information in your field so you don't have to. Join 5,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content