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Unlocking Hyper-Personalization: 5 Strategies for Leveraging First-Party Data in Hospitality

Hospitality Net

The hospitality industry continues to witness a significant shift towards personalized guest experiences and enhanced loyalty programs. According to Forbes, loyalty programs are evolving beyond the traditional one-size-fits-all model, catering to individual purchasing behaviors (Fromm, 2024).

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Teriyaki Madness Implements Technology to Combat Coronavirus Crisis Fallouts

Modern Restaurant Management

which are loaded to the customer’s app account and can be used online or through their app purchase. Customers can sponsor a Teriyaki Bar by paying half and Teriyaki Madness will match it and deliver it for free to the hospital or healthcare office of their choice (within five to six miles of the shop).

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Recipe for Success – How Technology Is Revolutionizing the Restaurant Industry

Modern Restaurant Management

The hospitality industry has until very recently been known to drag its feet when it comes to new technology. These capabilities enable hospitality staff to function more efficiently, with greater capability to provide a frictionless service, as well as alleviating pressure during periods of labour shortages.

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Growing a Restaurant Strategically – The Keys Are Alignment, Timing and Control

Modern Restaurant Management

Research New Offerings Rigorously Before Adding The question of whether, when and how aggressively to add new menu items, expand hours/days, launch catering options or open another location has substantial implications for restaurateurs. He advises asking questions like: What attracts you to the dining/cuisine hospitality space specifically?

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A little Food Safety Fiction – Sorta

Bill Marler

Your father’s memorial service was enormous; all expertly catered by the general managers of each of the ten restaurants. From overseeing the expanded purchasing staff to hiring and firing decisions, things came at you like a firehose. A senator gave the eulogy. And then the unthinkable happened. coli cases.

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Is Contactless Forever?

Modern Restaurant Management

There are also some concerns around the information QR codes collect, and while that can be a great sales insight for restaurants to help them analyse customer needs and habits and cater more to their requests, some diners are hesitant of the technology. These types of convenient partnerships have carried over in the hotel industry as well.

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MRM Research Roundup: Year-End 2020 Edition

Modern Restaurant Management

The most popular day of the week for online ordering is Friday, with Mother’s Day 2020 coming out on top as the most popular holiday for online catering orders. In total, diners donated over $360,000 directly to restaurants and their staff through their websites and purchased over $90,000 in gift cards. percent and 17.9