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Restaurants: The New Battlefield for Customer Experience

Modern Restaurant Management

But with the rise of services like DoorDash, GrubHub and Caviar, good food — some of it from Michelin-starred chefs — is only a click away. Or look at Pieology , which has made pizza interactive, allowing customers to choose every detail of their pizza from toppings to dough. The Basics of Bathrooms.

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Five Ways to Use POS Data to Forecast Holiday Demand for Your Restaurant

Modern Restaurant Management

By utilizing the data available from your POS system, you can figure out what dishes were most popular during holiday seasons and use this to chef up a storm. As well as ensuring your customers are provided with a great customer experience and delicious food, accommodating for the busy period will ensure your workforce remains happy.

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‘A Smaller Footprint Isn’t a Limitation – It’s an Invitation to Get Creative’

Modern Restaurant Management

The challenge now is extracting maximum impact from every square foot – both from an operational and customer experience perspective. These designs prove that modest size doesn't mean sacrificing functionality or the customer experience. How does it dovetail with sustainability goals?

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QR Code Ordering: Enhancing the Customer Experience and Generating Revenue

Modern Restaurant Management

When guests place their orders themselves, it reduces the chances of misunderstandings between them, servers and chefs. And happier customers tend to leave better tips. QR code ordering also improves order accuracy, leading to fewer mistakes and less food waste. per hour.

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Everything You Need To Know About the Increasing Role of AI in Restaurants

Modern Restaurant Management

Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes. We hope you enjoy your dining experience with us. However, trained chefs don’t need to worry about losing their jobs to a restaurant AI yet, but we cannot dismiss this scenario entirely either.

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Dining Trends for 2024

Modern Restaurant Management

Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences. Chef driven fast casual restaurants feed consumers’ desires for high quality menu items delivered quickly and on the go.

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

Similarly, AI-driven thermostats will optimize indoor climates, enhancing the comfort of both staff and customers while balancing energy usage. The intelligence built into these newer technologies will become part of a broader strategy to predict, adjust, and innovate based on real-time data and enhance the customer experience.

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