Modern Restaurant Management

FEBRUARY 2, 2024

These technologies promise to streamline processes, improve customer service, and provide a competitive edge in an increasingly digital world. The Need for Advanced Networking in Modern Restaurants Today's restaurants face many challenges that impact their ability to provide exceptional service and maintain operational efficiency.

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Modern Restaurant Management

MARCH 12, 2021

Whether they’re waitstaff, sous chefs, or delivery drivers, frontline workers are the backbone of the restaurant industry. Gives front-of-house teams the resources to provide better customer service. Here’s how: Digitally Enabled Workers Will Stay with the Company Longer.

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Modern Restaurant Management

AUGUST 19, 2022

A big part of any restaurateur's job is to secure the staff required to provide stellar customer service. Satisfied employees shine when it comes to customer service, and they help build your restaurant’s reputation among residents. Owning a restaurant isn’t only about cooking great food.

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Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service. Net result?

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Modern Restaurant Management

FEBRUARY 17, 2020

But with the rise of services like DoorDash, GrubHub and Caviar, good food — some of it from Michelin-starred chefs — is only a click away. Whether that’s through exceptional customer service or the new trend of “eatertainment,” restaurants need to think beyond simply providing good food.

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Chef's Toys

FEBRUARY 3, 2025

Chefs' Toys offers everything you need to optimize your space, from durable restaurant furniture and stylish tabletop accessories to efficient bar and beverage stations. Whether you're upgrading your layout, refining ambiance, or streamlining service, we provide the commercial-grade solutions that help you succeed.

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Modern Restaurant Management

JUNE 1, 2023

Through engagement-based loyalty, restaurants can incentivize customers to utilize loyalty features that improve experience satisfaction such as saving favorites & reordering, contactless payment, or skip the wait benefits for sit-down restaurants.

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Modern Restaurant Management

OCTOBER 7, 2024

It also means fewer chef-driven creative specials and more management-driven menu items. Some of these AI fixes include automated customer service with chatbots and many more self-serve ordering options that are an improvement over QR codes.

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Modern Restaurant Management

AUGUST 9, 2024

The team at Hospitality HQ, lead by Chef Akhtar Nawab has been switching up the food hall model by launching projects designed to emphacize culinary exploration and community connection in markets including Silver Spring, Maryland, Charlotte, North Carolina and Orlando. Chef Akhtar Nawab How is the food hall model evolving?

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Modern Restaurant Management

SEPTEMBER 14, 2022

Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes. However, trained chefs don’t need to worry about losing their jobs to a restaurant AI yet, but we cannot dismiss this scenario entirely either. To get a receipt for your order, reply with Hi.

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Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. The company currently serves more than 500 hospitality customers in categories such as fine dining, fast casual, breweries, food halls and hotels. Chef-Inpsired Charity.

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Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. It also provides managers or owners a way to justify any decisions regarding staffing, menu development, or customer service operations.

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Modern Restaurant Management

FEBRUARY 4, 2022

When trimming down the menu, also gives chefs the chance to build more proficiency with the menu items, ultimately, improving food quality. With the increasing customer inclination towards a health-conscious diet, even the restaurant industry has to adapt to the trend by adding dishes catering to their health-conscious guests.

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Modern Restaurant Management

FEBRUARY 15, 2022

Reducing the transactional parts of a server's job allows them to focus on building relationships with their guests, providing superior customer service and managing the more complex requests and interactions. With busy lunch and dinner dayparts, speed of service is crucial even when faced with staffing challenges.

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Modern Restaurant Management

OCTOBER 7, 2021

Digital checklists boost efficiency and accuracy, eliminating confusion among chefs, cooking assistants, and servers. Both of these technological advancements are instrumental in ensuring excellent customer service and reducing food waste.

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Modern Restaurant Management

JUNE 23, 2022

The robots are most likely slower than a food prep chef or a line cook, but they are reliable and cost-effective at a time when employees can be expensive and hard to find. It’s helping employees track orders, serve quality food, and prioritize customer service.

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Modern Restaurant Management

SEPTEMBER 4, 2020

Absolutely, we had to stop thinking of ourselves as a restaurant equipment company and start thinking of KaTom as a customer-service company. We had to get what we needed to meet our customers' needs, which meant partnering with additional manufacturers and bringing in $2.5 I adore the creative chefs and what they do.

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Modern Restaurant Management

FEBRUARY 18, 2020

We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. Verify cashiers are saying the right things at the register, upselling and providing appropriate customer service.

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Modern Restaurant Management

OCTOBER 8, 2024

After all, no one wants a chef who can’t cook or a cashier who struggles with point-of-sale systems. Elevate Customer Service : Navigating complaints and conflicts with grace and compassion is incredibly difficult. Still, the heartbeat of a thriving restaurant is its people. And what makes those people, well, people?

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Modern Restaurant Management

APRIL 5, 2023

Uniquely engage the guest Customer service carries significant weight in the restaurant industry, yet it is one of the top drivers of negative reviews. Our staff will fix the problem now, Yelp can’t do that!”

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Modern Restaurant Management

DECEMBER 20, 2023

Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. Leveraging AI tools to increase efficiency and productivity while automating simple processes was a major boon to the industry.

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Modern Restaurant Management

AUGUST 26, 2024

It allows chefs, waitstaff, and managers to carry out their designated tasks within the system. This platform could integrate with the restaurant's existing POS system. Restaurant Administration Permission management : This component is crucial for role-specific access.

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Modern Restaurant Management

APRIL 27, 2020

.” ”We’ve been able to help more than 10,000 operators, including US Foods customers and non-customers, with our resources and we expect this number to climb as more operators strive to get ahead of what’s next,” Osborne added. “The post-COVID dining experience will no doubt be different.

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Modern Restaurant Management

APRIL 22, 2021

In a world where so many consumers will order their food for delivery on their phones, from the most convenient restaurant with the best online reviews, the space for differentiation through on-premises ambiance and true customer service through in-person interaction becomes much narrower. By hiring the best chefs and talent available.

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Modern Restaurant Management

OCTOBER 29, 2021

Spoon by H, a much-loved Korean restaurant in Los Angeles owned by chef Yoonjin Hwang, was forced to close their doors earlier this year after nearly a decade in business. It also means employing best practices to eliminate common oversights, including: Lapses in customer service. Disregarding complaints.

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Modern Restaurant Management

APRIL 27, 2020

.” ”We’ve been able to help more than 10,000 operators, including US Foods customers and non-customers, with our resources and we expect this number to climb as more operators strive to get ahead of what’s next,” Osborne added. “The post-COVID dining experience will no doubt be different.

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Modern Restaurant Management

DECEMBER 21, 2022

The modern Kitchen Display System (KDS) will be more interactive to increase operational efficiencies and improve quality of food for the chefs and their teams. To reduce friction and allow multitasking, a KDS should speak to the chef rather than display information on its screen. – Tim McLaughlin, Founder & CEO, GoTab. "We

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Modern Restaurant Management

JANUARY 9, 2020

I see significant potential to build upon the solid foundation of the Company’s existing relationships with diners and restaurant partners in terms of Waitr’s product offering and customer service, and I look forward to discussing these initiatives in future interactions with the financial community.”

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Modern Restaurant Management

NOVEMBER 11, 2019

Restaurant Magic’s software leverages business intelligence and automation technologies to decrease food costs, manage labor and improve overall customer service. The restaurants encompass a variety of dining styles ranging from traditional quick-service and full-service concepts to market-style and grab-and-go choices.

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Modern Restaurant Management

AUGUST 19, 2020

Creating and optimizing the menu based on US Foods’ exclusive food-costing tools, industry analysis and recipes designed by in-house chefs that focus on both profitability and diner trends. ” The course was developed by chef educators at the French Pastry School, including co-founders Sébastien Canonne, M.O.F.,

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Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. Chef's Line® Gluten-Free Italian Pizza Crust : Produced in Italy, this certified gluten-free pizza crust is the perfect DIY meal-kit starter for take-home pizza nights.

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Modern Restaurant Management

JANUARY 31, 2025

. “As businesses continue to face economic pressures, we’re seeing them invest in growth and experimentation as they find new, streamlined ways to work and deliver exceptional customer service – particularly through using time-saving and experience-enhancing technology.” ” A Year of Challenges U.S.

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Modern Restaurant Management

OCTOBER 16, 2019

Rather than assigning people to prep stations or at checkout, Ono takes advantage of automation to free people up to do what they do best; customer service/engagement and education. Most chefs, however, have not been trained in cooking a plant-based diet, at least not on a heightened level. GlobalData). Foodable Labs).

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Culinary Digital

MARCH 20, 2024

Consequently, cooks and chefs can swiftly develop competence in the select menu items, executing their responsibilities with high precision and efficiency. Customers appreciate this level of attention and expertise, leading to increased satisfaction, loyalty, and, ultimately, success.

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Modern Restaurant Management

SEPTEMBER 16, 2020

It is done through the packaging, food presentation and overall customer service. A collaboration with another chef or local community business is a fun way to bring hype to an event. Restaurants are also now faced with the new challenge of transferring that unique dining physical experience straight to your home.

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Modern Restaurant Management

SEPTEMBER 15, 2021

Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. The full Discerning Diner report can be read here. ” Supporting Local. Worcester, MA.

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Modern Restaurant Management

JANUARY 3, 2024

– Chef Bin Lu of Blue Rock in Washington, VA Although getting better, I anticipate continued labor shortages to persist, impacting management, the kitchen and front of house. – Christine Schindler, CEO, PathSpot The age of automation and reimagining customer service in restaurants is here.

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