Remove Cruise Remove Customer Experience Remove Food and Beverage
article thumbnail

MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Since the early stages of the health crisis, the State of What Feeds Us has monitored the surge in drive-thru visits and rise in curbside and in-store pickups as consumers sought a safer, more contactless customer experience. ” Highlights from the report include: Fast Food. Fast food reigns supreme.

article thumbnail

MRM Research Roundup: Mid-August 2020 Edition

Modern Restaurant Management

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Americans preferred to pick-up their food (38 percent US vs. 22 percent UK), while the UK preferred home-delivery (57 percent UK vs. 33 percent US). COVID-19 Consumer Dining Trends.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

MRM Research Roundup: Mid-Year 2020 Edition

Modern Restaurant Management

There has also been an increase in review content for Black-owned restaurants and food businesses (up 9X) and nightlife (up 13X). Offering pandemic-friendly services has led to first-time customers. Consumer Interest in Restaurants is Shifting Quickly.

Chef 180
article thumbnail

MRM Research Roundup: End-of-April 2021 Edition

Modern Restaurant Management

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. " Beverage Insights. So, what could a better designed and delivered beverage program mean for the channel?

article thumbnail

MRM Research Roundup: End-of-June 2021 Edition

Modern Restaurant Management

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. And while last year's top food, the wildly popular spicy chicken sandwich, didn't make the list, the Nashville hot chicken sandwich still made the top 10.