Modern Restaurant Management

JULY 1, 2020

Customer satisfaction with the limited-service segment wanes to a lesser degree, down 1.3 Together, these declines put downward pressure on the Accommodation and Food Services sector overall, which retreats 1.3 Some of the businesses respondents seem most excited to visit include: Quick service restaurants: 71.4

Chef 180

Chef Purchasing Food and Beverage Food and Beverage 180

Modern Restaurant Management

JUNE 18, 2020

March – April 2020 Global Food and Grocery Delivery app download rankings show Uber Eats ranked #1 and Grubhub ranked #8. COVID-19 has accelerated time-spent in apps – w/o April 5 showed a +55 percent increase in weekly hours spent in food/drink apps in the United States (compared to Jan. Shifting Dining Habits.

Customer Experience 184

Customer Experience Hospitality Hospitality Purchasing 184

Modern Restaurant Management

JULY 1, 2021

According to the American Customer Satisfaction Index (ACSI®) Restaurant Study 2020-2021 , the fast food category holds steadfast for customer satisfaction while full-service restaurants rebound a point. For the Accommodation and Food Services sector overall, satisfaction dips just 0.4 Sailing & Day Cruises.

Food and Beverage 154

Food and Beverage Food and Beverage Purchasing Customer Experience 154