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MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

While 40 percent download mobile apps to bypass a long line, 48 percent will delete a restaurant’s app if they still have to wait once they’ve arrived. Apps are being downloaded for convenience and discounts. 35 percent would download an app if it meant restaurants knew when they are on their way or have arrived.

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MRM People & Places: Cassoulet War, Zagat Stories and AQUAlounge

Modern Restaurant Management

San Diego Entrepreneur and Mission Beach area residentn Brad Hunter is disrupting the luxury hospitality industry with an entirely uncharted concept: AQUAlounge , an floating nautical experience slated to debut in San Diego, California in fall of 2020. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

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MRM Research Roundup: Mid-Year 2020 Edition

Modern Restaurant Management

shows that consumers feel safer when hotels and restaurants raise their cleaning protocols to include hospital-grade disinfectants and third-party audits. Hotel guests said they feel “extremely safe” knowing a hotel room is cleaned with hospital-grade disinfectants compared to leading consumer brands1.

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MRM Research Roundup: Holiday Edition

Modern Restaurant Management

“They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. This index helps ensure that the hospitality industry remains flexible and adaptable when faced with uncertainty.”

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NLRB Joint Employer Final Rule and America’s Classics

Modern Restaurant Management

Word spread to Filipino flight crews and cruise ship workers, but also to Seattle at large. "Yelp Waitlist allows us to dial up the hospitality during peak hours, as well as reach new potential guests as they scroll through Yelp and immediately see if there’s no wait, or jump on our waitlist with one touch."

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MRM Research Roundup: Mid-August 2020 Edition

Modern Restaurant Management

Other leisure-related categories affected the most included travel, cruises, lodging and airlines. ” “Brand Loyalty 2020: The Need for Hyper-Individualization” is available for download. Mobile apps: Americans are continuing to download more mobile apps. How Is Casual Dining Doing? Key Findings.

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MRM Research Roundup: Mid-June 2020 Edition

Modern Restaurant Management

According to the latest report from Tripadvisor , which outlinines the road to recovery for the travel and dining industry, restaurants are showing the first signs of recovery, leading the way for hospitality businesses. Data attributed to App Annie , mobile data and analytics provider (graphs copied below for reference).