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Key focus areas for education programs can include: Customerservice and teamwork : These foundational skills are vital in the QSR industry. For restaurants, these skills are especially valuable in high-demand roles such as new managers, human resources, payroll, facilities management, and various leadership positions.
. “We have committed our lives to educating eager, driven students, and will continue to do so with those enrolled in our online courses.” OhWaiter enables businesses to provide full-service to guests via text message (SMS) alerts without downloading an app. at The French Pastry School. GIG Enhances Branding.
They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of CulinaryEducation. Minimizing food waste will continue to be a focus in 2020.
His most recent position was at B&O American Brasserie in Baltimore as director of food and beverage and general manager, where he oversaw restaurant staff, banquet operations and worked closely with the general manager of the adjacent hotel to ensure maximum customerservice and guest satisfaction.
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