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We were among the first to offer our crews the opportunity to be paid the day after the shift you worked through a program called Instant Pay and will continue to identify and implement initiatives that will help us provide our customers the best customerservice while retaining employees and keeping them happy.
Investing in employee education can yield substantial returns for QSR owners and operators. Consider a large Mexican fast-casual chain that implemented a tuition coverage program for employees pursuing degrees in fields like agriculture, culinary arts, and hospitality.
Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of CulinaryEducation. Restaurants need to show all the ways they have made things safe for their customers, for example contactless interaction especially in regard to menus and payment helps a lot and should be mentioned.
Plamondon Companies is celebrating 40 years of business in the hospitality industry. They expanded their business into the lodging side of hospitality, opening their first hotel, a Fairfield Inn by Marriott, in Frederick in 1996. “Our associates are the ones that make us a successful hospitality company.”
Rick Camac Dean, Restaurant & Hospitality Management at ICE (Institute of CulinaryEducation). As a restaurateur, you have to constantly adjust and innovate based on what's happening in the marketplace and environment. Obviously, we've learned we need to be more flexible.
Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of CulinaryEducation. We’ve also seen off-premise and delivery gain a lot of traction in the last year, however, in the family dining space, providing guests with unmatched hospitality will remain crucial. Jonathan Duarte of GoJobs.
SOBEWFF®, which benefits the Chaplin School of Hospitality & Tourism Management at Florida International University (FIU), has raised more than $30 million for the School to date. We can’t thank Southern Glazer’s enough for investing in the next generation of hospitality leaders.”
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