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Reporting Best Practices in the Restaurant Industry

Modern Restaurant Management

It also provides managers or owners a way to justify any decisions regarding staffing, menu development, or customer service operations. ERP systems streamline and automate inventory management, provide real-time low-stock notifications, allow users to download critical data, and improve overall visibility into the business.

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Pros and Cons of Touchless Payment Methods in Restaurants

Modern Restaurant Management

Better Customer Experience (CX). People who have poor experiences with paying their bills may not come back or convert into loyal customers. However, if you offer convenient payment methods as your unique selling point (USP), you may be more likely to retain customers. Improved Customer Loyalty Programs.

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7 Key Features You Need in a Bar POS System

Lavu

A state-of-the-art restaurant POS System, specifically tailored for bars and restaurants, streamlines transactions, inventory management, and customer service, ensuring that business owners can focus on what they do best—serving their patrons. Lavu offers more customization offers and is built specifically for bars and restaurants.

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MRM EXCLUSIVE: Fast Food Has Become a Hi-Tech Job

Modern Restaurant Management

Filling certain food prep roles with robots also allows human QSR employees to spend less time on labor-intensive, time consuming tasks, and instead focus on customers – creating a more valuable customer experience. The Restaurant Job of the Future: Tech-Savvy and Customer-Centric.

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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

We believe guests will want and value this type of unique experience even more next year. Britt Mills, Senior Director of Customer Experience at Mobiquity. In 2021, we will see a dip in customer satisfaction. Customer Service no longer means personal interaction – convenience, speed, flexibility, etc.

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MRM Research Roundup: End-of-April 2021 Edition

Modern Restaurant Management

published the latest report in its ongoing series “Delivering on Restaurant Rewards,” which finds that 92 percent of vaccinated restaurant customers who have shifted to ordering online plan to keep doing so after the pandemic has subsided with only the remaining 8 percent planning to return to dining on-site as they did before.

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Face Pay Network, Restaurant of the Future and The Main Course

Modern Restaurant Management

. “We created OhWaiter because we not only saw a service need for busy restaurants but during COVID19, it’s especially important for restaurants to offer exceptional service while maintaining physical distancing and contactless customer service,” says founder and LA-based restaurateur, Jonathan Chu.