Modern Restaurant Management

DECEMBER 28, 2020

We believe guests will want and value this type of unique experience even more next year. Britt Mills, Senior Director of Customer Experience at Mobiquity. In 2021, we will see a dip in customer satisfaction. Customer Service no longer means personal interaction – convenience, speed, flexibility, etc.

Purchasing 576

Purchasing Customer Service Customer Service Customer Experience 576

Modern Restaurant Management

JANUARY 3, 2024

For example, the adoption of voice ordering through AI-powered technologies has proven the power of AI to help operators navigate today’s labor constraints, but also enhance customer experience through speedy service, tailored recommendations and lessening the chance of human error in the order-taking process.

Food and Beverage 332

Food and Beverage Food and Beverage Customer Experience Catering 332

Modern Restaurant Management

JUNE 24, 2020

. “Lunchbox’s focus on personalized guest experience is bringing sales and data back where it belongs – in the hands of the restaurant, not third parties,” says Kabakoff. The stress impacts customer service and availability due to working multiple jobs and attrition.

Point of Sale 539

Point of Sale Hospitality Hospitality Recipes 539

Chef's Deal

SEPTEMBER 12, 2024

They provide an attractive, organized presentation, capturing customer attention and encouraging purchases. Display cases also enhance the customer experience, making it easy to see and choose from various options, leading to higher satisfaction. Report any concealed damage within 24 hours to customer service.

Food Safety 59

Food Safety Food and Beverage Food and Beverage Purchasing 59

Modern Restaurant Management

OCTOBER 29, 2020

. “Artificial intelligence and automation have been an area White Castle has wanted to experiment with to optimize our operations and provide a better work environment for our team members,” said Lisa Ingram, CEO of White Castle. “We believe technology like Flippy ROAR can improve customer service and kitchen operation.

Chef 359

Chef Catering Catering Recipes 359

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting. Included with the new BOHA! Restaurant Platform is the BOHA!

Food and Beverage 386

Food and Beverage Food and Beverage Point of Sale Nutrition 386

Modern Restaurant Management

MAY 5, 2020

The platform is MobileFirst that provides a command and control capability to restaurant owners while improving the customer experience. Monin’s hand sanitizer contains 80 percent alcohol and follows the guidelines recently outlined by the Federal Drug Administration (FDA) and World Health Organization (WHO).

Food and Beverage 305

Food and Beverage Food and Beverage Point of Sale Chef 305