Modern Restaurant Management

APRIL 29, 2021

“We are seeing sign-on bonuses at fast food and fast casual locations, something never seen before in the industry. Fast casual will continue to push out full-service brands because they can assemble food in front of you and get food to the customer more quickly.

Staffing 220

Staffing Food and Beverage Food and Beverage Customer Experience 220

Modern Restaurant Management

DECEMBER 17, 2024

Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.

Inventory Management 161

Inventory Management Inventory Food and Beverage Food and Beverage 161

Modern Restaurant Management

DECEMBER 21, 2023

BrewLogix sees consumers of craft beverages moving from a “consumption creates the experience” mindset to an “experience creates consumption” mindset. Craft beverage consumers have evolved. They look for experiences that include craft beverages rather than viewing consumption as the end game.

Food and Beverage 123

Food and Beverage Food and Beverage Customer Experience Point of Sale 123

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. " Beverage Insights. So, what could a better designed and delivered beverage program mean for the channel?

Food and Beverage 177

Food and Beverage Food and Beverage Purchasing Customer Experience 177

Lavu

NOVEMBER 17, 2023

This low profit margin can be attributed to the high overhead costs associated with running a restaurant, including rent, labor, food and beverage costs, and utilities, often account for a major chunk of your expenses, making it challenging to increase your restaurant profit margin. Their profit margins are around 6.5

Inventory Management 138

Inventory Management Inventory Food and Beverage Food and Beverage 138

Modern Restaurant Management

NOVEMBER 11, 2019

This edition of MRM News Bites SevenRooms, Miso Robotics , PARTech, Delaware North, Illes Foods, Tablelist and Discotech and US Foods. SevenRooms released its “Checking In For F&B” report, which uncovered the most important things to today’s traveler when it comes to food and beverage at hotels.

Food and Beverage 91

Food and Beverage Food and Beverage Chef Purchasing 91

Modern Restaurant Management

DECEMBER 14, 2021

We were among the first to offer our crews the opportunity to be paid the day after the shift you worked through a program called Instant Pay and will continue to identify and implement initiatives that will help us provide our customers the best customer service while retaining employees and keeping them happy.

Staffing 184

Staffing Food and Beverage Food and Beverage Customer Experience 184

Total Food Service

SEPTEMBER 18, 2023

Offering a More Convenient Customer Experience With their intuitive interfaces, kiosks promise swift service. Customers can effortlessly navigate menus, place orders, and finalize payments in seconds. 56% of diners admit their patience wanes after waiting in line for 5 minutes to order food.

Food and Beverage 82

Food and Beverage Food and Beverage Hospitality Hospitality 82

Modern Restaurant Management

DECEMBER 19, 2023

We’ve seen how robotics can improve not only the customer experience, but the employee experience. One of our biggest restaurant customers, Kura Sushi, has been ahead of the curve with its technological solutions. . – Joe Hand Jr., Those two items were key in growing our business and maintaining good margins.

Customer Experience 117

Customer Experience Customer Service Customer Service Food and Beverage 117

Modern Restaurant Management

DECEMBER 20, 2023

Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. The labor shortage played a significant role in propelling self-service into the mainstream.

Food and Beverage 185

Food and Beverage Food and Beverage Chef Staffing 185

Modern Restaurant Management

JANUARY 8, 2024

Lars recognizes the importance of convenience in the restaurant industry, but believes that elevated experience is key. – Lars Kristiansen , VP Food and Beverage of Oasis Marinas Next year, although getting better, I anticipate continued labor shortages to persist, impacting management, the kitchen and front of house.

Catering 212

Catering Catering Food and Beverage Food and Beverage 212

Modern Restaurant Management

JANUARY 3, 2024

For example, the adoption of voice ordering through AI-powered technologies has proven the power of AI to help operators navigate today’s labor constraints, but also enhance customer experience through speedy service, tailored recommendations and lessening the chance of human error in the order-taking process.

Food and Beverage 132

Food and Beverage Food and Beverage Customer Experience Catering 132

Modern Restaurant Management

JUNE 28, 2024

“Both full-service and fast food restaurant customers are skewing a bit more toward higher income levels and college graduates,” says Forrest Morgeson, Associate Professor of Marketing at Michigan State University and Director of Research Emeritus at the ACSI. Chains affected include McDonald’s (visits down ~2.5

Food and Beverage 117

Food and Beverage Food and Beverage Inventory Management Customer Experience 117

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The economic model makes more sense than traditional brick and mortar so many food businesses are moving in this direction. FAT Brands Chairman and CEO Andy Wiederhorn.

Food and Beverage 129

Food and Beverage Food and Beverage Staffing Chef 129

Lavu

MARCH 23, 2020

With narrow margins, unpredictable crowds, and new trends such as delivery services, it is critical to provide customers a variety of dining opportunities, like hosting events. Since most people want food at their event, it really is a win-win situation. Food & Beverages. Proper Staffing.

Customer Service 78

Customer Service Customer Service Food and Beverage Food and Beverage 78

Culinary Digital

MARCH 20, 2024

A streamlined menu is the cornerstone of efficiency in the onboarding process within a food service establishment. The outcome is that new servers can quickly offer a level of service that aligns seamlessly with the company standards, enhancing the overall customer experience.

Food Preparation 52

Food Preparation Customer Service Customer Service Food and Beverage 52

Chef's Deal

SEPTEMBER 12, 2024

Food display cases are commercial units designed to showcase and preserve food items in food service and retail environments. Proper food presentation is crucial as it attracts customers, increases sales, and creates an organized environment.

Food Safety 59

Food Safety Food and Beverage Food and Beverage Purchasing 59

Total Food Service

DECEMBER 5, 2023

Few understand what it takes to succeed in providing a unique food, beverage and merchandise experience for the nation’s sports and entertainment patron. I enjoyed my whole career, working with that venue and others mostly on the food and beverage, and merchandise side of the business.

Hospitality 98

Hospitality Hospitality Food and Beverage Food and Beverage 98

Modern Restaurant Management

AUGUST 19, 2020

US Foods Ghost Kitchens. US Foods Holding Corp. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream.

Food and Beverage 182

Food and Beverage Food and Beverage Chef Purchasing 182

Total Food Service

AUGUST 2, 2023

They use their smartphones for everything from discovering new restaurants, reading reviews, making reservations, and ordering food. They can also use technology to personalize the customer service experience, such as through personalized greetings or recommendations based on past orders.

Inventory Management 40

Inventory Management Food and Beverage Food and Beverage Inventory 40

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now began as a food truck in 2009 and was founded by husband and wife duo, Akash and Rana Kapoor, and supported by co-founder and Senior VP of Operations, Amir Hosseini. Our business growth in the last decade has positioned us to create change for good and implement creative solutions for our planet, our people and our food.

Food and Beverage 106

Food and Beverage Food and Beverage Customer Service Customer Service 106

Modern Restaurant Management

MARCH 13, 2020

.” Kent Ward, Chief Executive Officer of JK&T, said, “This new partnership with ICV is an exciting move, as they have extensive experience in building and growing the companies in which they invest. “I’m passionate about introducing a new brand to the Helena area.

Food and Beverage 115

Food and Beverage Food and Beverage Customer Experience Military Base 115

Lithos POS

JANUARY 27, 2022

5 Largest Fast Food Chains and Revenue (USD billions) | Lithospos. However, we see the restaurant business stopping for several reasons, such as a lack of clear planning or bad service, and more… The purpose of this blog is to explain, “Why do restaurants fail? Many businesses do nothing to satisfy their customers.

Inventory Management Software 52

Inventory Management Software Inventory Inventory Management Food and Beverage 52

Modern Restaurant Management

NOVEMBER 20, 2019

The lunches rose to popularity in the 1930s with lunch wagons serving mixed-style food on compartmentalized paper plates. and Hardee’s brands forward as industry-leading innovators that serve the highest quality, best tasting food in our category,” said Ned Lyerly, Chief Executive Officer at CKE Restaurants.

Food and Beverage 81

Food and Beverage Food and Beverage Purchasing Customer Experience 81

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. US Foods Holding Corp. .” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS. On Point With Off-Premise.

Food and Beverage 126

Food and Beverage Food and Beverage Chef Online Ordering Systems 126

Modern Restaurant Management

JUNE 17, 2021

“The food at Taco John’s was definitely a differentiator as I was doing my research in the industry. ” Dejbakhsh has a strong background in the franchise and quick-service industry, with more than 40 years of experience within the sectors. . Customers also have the choice to customize their own creations.

Food and Beverage 133

Food and Beverage Food and Beverage Catering Catering 133

Modern Restaurant Management

DECEMBER 16, 2019

Verbal skills, customer service and multi-tasking are the top 3 skills needed to work in the events industry. "The In their Q3 2019 Food Sector Retail Index, Placer.ai, the world’s most advanced foot traffic analytics platform, looks at ten of the biggest QSR brands to see who came out on top this quarter.

Food and Beverage 95

Food and Beverage Food and Beverage Purchasing Food Prices 95

Modern Restaurant Management

SEPTEMBER 24, 2021

” The brand will attend Anuga, the leading global trade fair for the food and beverage industry, for the first time. “We’re excited to head to Cologne for the Anuga show as it’s one of the largest trade fairs for the international food industry,” continues Walker. at Stand B021, October 9 -13.

Food and Beverage 155

Food and Beverage Food and Beverage Hospitality Hospitality 155

Modern Restaurant Management

FEBRUARY 1, 2021

Sentiment for restaurant service and food improved significantly in December compared to a year ago. For service, net sentiment was the third highest in 2020, only behind September and November which saw the best scores of all for the year. For food, 50 percent of all mentions and reviews during the month had positive sentiment.

Food and Beverage 108

Food and Beverage Food and Beverage Customer Service Customer Service 108

Modern Restaurant Management

OCTOBER 8, 2020

This edition of MRM News Bites features a lot of technology and robotic news, virtual food halls and healthy kid menus. Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Flippy ROAR for Sale.

Food and Beverage 135

Food and Beverage Food and Beverage Point of Sale Nutrition 135

Modern Restaurant Management

OCTOBER 4, 2021

This is an opportunity for brands to eliminate friction across the customer journey, from the moment an order is placed through to the moment a customer picks up their order. For restaurant brands, the digital pivot is imperative to getting the customer experience right.” Mobile orders are on the rise. Fast Casual.

Food and Beverage 135

Food and Beverage Food and Beverage Staffing Customer Experience 135

Modern Restaurant Management

MAY 5, 2020

Boston Market was assisted in establishing the partnership with Engage Brands by Piper Sandler Companies who provided investment banking services and Mackinac Partners, Inc. who provided business advisory and restructuring services. Cheetah Secures Funding. Plate IQ is currently partnering with HotSchedules, PayActiv and ICR.

Food and Beverage 103

Food and Beverage Food and Beverage Point of Sale Chef 103

Modern Restaurant Management

MAY 7, 2021

. “After almost four decades of learning and growing, our company has decided it’s time to go back to what first brought people to our brand – and that includes offering bolder-than-ever Tex-Mex food and pulling together design elements that are inspired by On The Border’s legacy.

Food and Beverage 140

Food and Beverage Food and Beverage Purchasing Online Ordering Systems 140

Rosseto

DECEMBER 11, 2024

Customer Service: The Heartbeat of Your Golf Course Exceptional customer service is the foundation of any successful golf course. This level of service not only creates loyalty, but also transforms a simple visit into an unforgettable experience. Ideas for customer service for golf clubs.

Food and Beverage 89

Food and Beverage Food and Beverage Customer Service Customer Service 89