Remove Customer Experience Remove Customer Service Remove Food and Beverage
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How to Start a Food Delivery Service for your Business

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Starting a food delivery business can really make a difference for restaurants or any food business, helping them reach more people and make more money. It’s also crucial to make sure your menu is optimized for delivery, so that the food still tastes amazing when it arrives. Is online food delivery a profitable business?

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Consumer Habits Are Changing — What’s Next for Restaurant Tech?

Modern Restaurant Management

The food industry has been historically slow to integrate technology and digital solutions. Customers expect efficient and convenient payments, and restaurants must adapt to meet those demands Tap-to-pay, tableside QR codes, tablets — you name it — help the food service industry embrace flexible and intelligent payment systems.

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Everything You Need To Know About the Increasing Role of AI in Restaurants

Modern Restaurant Management

We hope you enjoy your dining experience with us. AI-based robots cook your food and deliver meals on time without missing a beat. For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment.

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Why (and How) to Apply Business Intelligence and Data Analytics to Restaurant Technology

Modern Restaurant Management

Now more than ever, new systems are empowering owners and managers to optimize service, boost guest engagement, enhance menu performance, slash waste, and much more. Restaurants’ technology infrastructure has become more complex and the network even more vital to the customer experience. Downtime is no recipe for success.

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2023 Reflections: The Year That Was in Restaurants, Part Three

Modern Restaurant Management

BrewLogix sees consumers of craft beverages moving from a “consumption creates the experience” mindset to an “experience creates consumption” mindset. Craft beverage consumers have evolved. They look for experiences that include craft beverages rather than viewing consumption as the end game.

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For Restaurants, Investing in Loyalty Is an Investment in the Future

Modern Restaurant Management

Through engagement-based loyalty, restaurants can incentivize customers to utilize loyalty features that improve experience satisfaction such as saving favorites & reordering, contactless payment, or skip the wait benefits for sit-down restaurants.

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Consumers Are Trading Down. Here’s How to Prevent Trade-Out

Modern Restaurant Management

Watch percentages of alcoholic beverages, appetizers and desserts sold by transaction. Finding a way to upsell items such as alcoholic beverages, salads or desserts can deliver a higher average check. While inflation may drive customers away, a poor experience exacerbates the problem. Consider the value equation.