Remove Customer Experience Remove Customer Service Remove Food Preparation
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Ambient Tech Is The Future of Restaurants

Modern Restaurant Management

As owners strategize how to spend their budgets, it is imperative they consider the importance of quality over quantity, curating a tech toolbelt capable of driving revenue and improving the customer experience while helping restaurants remain profitable. As such, an industry migration is underway. Where does that lead?

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Exploring the Factors Behind the Surge in Restaurant Automation

Modern Restaurant Management

Robots are now being deployed for various tasks, ranging from food preparation and delivery to customer service. The industry is embracing these technologies for their potential to enhance efficiency, reduce labor costs, and ensure consistency in food preparation and service.

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Reskilling, Retention and Robotics: Creative Solutions to the Restaurant Labor Shortage

Modern Restaurant Management

These skills include digital literacy for managing online orders and reservations, exceptional customer service, and culinary expertise for more efficient and high-quality food preparation. Balancing technological advancements with the need for personal service is key to maintaining a connection with diners.

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AI, VR, Holographs and More in QSRs

Modern Restaurant Management

Conversational AI in Quick Service Restaurants (QSRs) just makes sense as it addresses the cost and service side of the business. As such, conversational AI is expected to be a major focus in QSRs due to its ability to streamline operations and enhance customer service.

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Consumers Welcome Some Restaurant Automation, Reject Others

Modern Restaurant Management

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. How can we leverage automation to exceed customer expectations for personalized service and promote customer loyalty?

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Consumer Habits Are Changing — What’s Next for Restaurant Tech?

Modern Restaurant Management

An added benefit: restaurants can also capture and analyze valuable customer data. Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience. Enhanced accuracy through minimized human errors in order processing and inventory tracking. Ordering screens.

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Is LAVU Right for You? 3 Restaurant Success Stories

Lavu

Lavu helps restaurants improve efficiency, manage growth, and enhance customer service. Plus, their kitchen staff now uses the Kitchen Display System to receive orders, speeding up communication and food preparation. By integrating with delivery platforms, they streamlined their workflow and reached more customers.