Modern Restaurant Management

DECEMBER 30, 2024

In 2022, with the introduction of ChatGPT, we saw restaurants – and just about everyother industry – look for ways to incorporate artificial intelligence within their customer operations. In 2025, I believe we’ll see the smart restaurant brands get very focused on how they leverage AI to improve the customer experience.

Customer Experience 519

Customer Experience Food Prices Customer Service Customer Service 519

Modern Restaurant Management

AUGUST 10, 2022

Restaurants must keep innovating to elevate the diner experience. Food prices are soaring amidst supply chain disruptions, increasing labor costs, and processing plant shutdowns. Poultry prices are up 15 percent to 18 percent ; the cost of eggs has risen 73 percent. First-Rate Service. Seven out of 10 U.S.

Customer Experience 470

Customer Experience Food Service Food Service Food Prices 470

Modern Restaurant Management

OCTOBER 20, 2023

2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. This data can help to inform improvements in restaurant marketing, customer experience and your digital presence.

Inventory Management 379

Inventory Management Food Prices Inventory Customer Service 379

Modern Restaurant Management

JUNE 28, 2024

Customers indicate better performance across most aspects of the full-service restaurant experience — with food order accuracy (92) and waitstaff courtesy and helpfulness (90) leading the way — appreciating restaurants’ efforts to satisfy customers despite inflation.

Food and Beverage 294

Food and Beverage Food and Beverage Inventory Management Customer Experience 294

Modern Restaurant Management

DECEMBER 16, 2019

Verbal skills, customer service and multi-tasking are the top 3 skills needed to work in the events industry. "The “For restaurant owners, the data underscores the importance of a consistently positive customer experience for increasing both customer traffic and sales,” said Matt Brown, Chief Revenue Officer, Vixxo.

Food and Beverage 322

Food and Beverage Food and Beverage Purchasing Food Prices 322

Modern Restaurant Management

MAY 7, 2021

“Moussa is a highly experienced operator who is well-known for his commitment to providing outstanding customer service and developing long-term loyalty from his satisfied guests. ’ We’re one of the only restaurants serving filet mignon and lobster at fast food prices.”

Food and Beverage 433

Food and Beverage Food and Beverage Purchasing Online Ordering Systems 433