Modern Restaurant Management

DECEMBER 17, 2024

Not only will this avoid wasting resources, it also will ensure they avoid a potential spike in wasted food – and ultimately their costs – due to the increased demand from online orders. – Frenchie Audette, VP of Food Service at Divert In 2024, the restaurant industry continued to adjust to changes sparked by 2020.

Inventory Management 167

Inventory Management Inventory Food and Beverage Food and Beverage 167

Lavu

SEPTEMBER 29, 2023

According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023.

Staffing 167

Staffing Customer Service Customer Service Food Service 167

Modern Restaurant Management

FEBRUARY 18, 2020

We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. Verify cashiers are saying the right things at the register, upselling and providing appropriate customer service.

Food and Beverage 215

Food and Beverage Food and Beverage Catering Catering 215

Total Food Service

SEPTEMBER 18, 2023

While technology plays a pivotal role, the underlying driver is the desire to meet evolving customer expectations. In fact, 79% of customers 2 find kiosk-based ordering more convenient. Offering a More Convenient Customer Experience With their intuitive interfaces, kiosks promise swift service.

Food and Beverage 82

Food and Beverage Food and Beverage Hospitality Hospitality 82

Culinary Digital

MARCH 20, 2024

A streamlined menu is the cornerstone of efficiency in the onboarding process within a food service establishment. This specialized product knowledge equips servers with the ability to provide detailed descriptions, make informed recommendations, and confidently answer customer inquiries.

Food Preparation 52

Food Preparation Customer Service Customer Service Food and Beverage 52

Total Food Service

DECEMBER 5, 2023

Few understand what it takes to succeed in providing a unique food, beverage and merchandise experience for the nation’s sports and entertainment patron. One that does: Dan Smith , President of Legends Hospitality , has more than 40 years of experience, directing all aspects of multi-regional food service and merchandise operations.

Hospitality 98

Hospitality Hospitality Food and Beverage Food and Beverage 98

Modern Restaurant Management

JANUARY 3, 2024

For example, the adoption of voice ordering through AI-powered technologies has proven the power of AI to help operators navigate today’s labor constraints, but also enhance customer experience through speedy service, tailored recommendations and lessening the chance of human error in the order-taking process.

Food and Beverage 132

Food and Beverage Food and Beverage Customer Experience Catering 132

Modern Restaurant Management

NOVEMBER 11, 2019

. “We are thrilled to provide a new window of access into an innovative world where artificial intelligence can assist kitchen staff in meeting the fast-paced demands of the changing food-service industry,” said Buck Jordan, CEO and Co-founder of Miso Robotics. Hometown: Bear Creek, N.C. Hometown: New Orleans, La.

Food and Beverage 118

Food and Beverage Food and Beverage Chef Purchasing 118

Total Food Service

AUGUST 2, 2023

They can also use technology to personalize the customer service experience, such as through personalized greetings or recommendations based on past orders. This level of personalization can significantly enhance the customer experience, fostering loyalty and satisfaction.

Inventory Management 40

Inventory Management Food and Beverage Food and Beverage Inventory 40

Modern Restaurant Management

DECEMBER 31, 2019

To increase customer satisfaction, the restaurant model will have to shift to serve customers wanting a basic recipe with new customizable add-ons. To meet the challenge in 2020, food service providers will start to reimagine recipe automation that keeps taste consistent with optimal speed. Recruiting Platforms.

Food and Beverage 138

Food and Beverage Food and Beverage Staffing Chef 138

Modern Restaurant Management

AUGUST 19, 2020

. “We created OhWaiter because we not only saw a service need for busy restaurants but during COVID19, it’s especially important for restaurants to offer exceptional service while maintaining physical distancing and contactless customer service,” says founder and LA-based restaurateur, Jonathan Chu.

Food and Beverage 206

Food and Beverage Food and Beverage Chef Purchasing 206

Modern Restaurant Management

JANUARY 17, 2020

We are dedicated to our guests and by welcoming well-qualified franchisees who share our commitment to excellence into the Benihana family, we will be even better positioned to continue providing our guests with the outstanding food and service they have come to know and love!" Hattie Marie's Looks to Franchising.

Food and Beverage 136

Food and Beverage Food and Beverage Customer Service Customer Service 136

Total Food Service

OCTOBER 9, 2023

If you’re a restaurant or pizzeria owner, selecting a food distributor that specializes in pizza ingredients and truly understands the pizza industry can make a big difference in both customer experience and profitability.

Recipes 40

Recipes Customer Experience Customer Service Customer Service 40

Total Food Service

DECEMBER 1, 2023

Proper packaging helps to retain heat and prevent leakage or spillage, ensuring that customers receive their meals in the same condition as if they were dining in. Amidst a world dominated by social media, the right packaging plays a significant role in branding and customer experience. They offer hundreds of SKUs.

Chef 45

Chef Food Service Food Service Food Safety 45

Chef's Deal

SEPTEMBER 12, 2024

Food display cases are commercial units designed to showcase and preserve food items in food service and retail environments. Proper food presentation is crucial as it attracts customers, increases sales, and creates an organized environment.

Food Safety 59

Food Safety Food and Beverage Food and Beverage Purchasing 59

Modern Restaurant Management

OCTOBER 29, 2020

. “Artificial intelligence and automation have been an area White Castle has wanted to experiment with to optimize our operations and provide a better work environment for our team members,” said Lisa Ingram, CEO of White Castle. “We believe technology like Flippy ROAR can improve customer service and kitchen operation.

Chef 143

Chef Catering Catering Recipes 143

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. A restaurant’s main goal is to sell good food and provide a great customer experience. Liberty’s Kitchen, New Orleans, LA – $25,000.

Food and Beverage 162

Food and Beverage Food and Beverage Chef Online Ordering Systems 162

Modern Restaurant Management

FEBRUARY 1, 2021

The Orlando market once again hosted the most positive restaurant guests when it came to rating restaurant food, service and ambiance. The latest data also revealed what aspects of the restaurant experience are most impacted by the effects of the pandemic. Pandemic Shaping Customer Service.

Food and Beverage 133

Food and Beverage Food and Beverage Customer Service Customer Service 133

Modern Restaurant Management

OCTOBER 4, 2021

This is an opportunity for brands to eliminate friction across the customer journey, from the moment an order is placed through to the moment a customer picks up their order. For restaurant brands, the digital pivot is imperative to getting the customer experience right.” Mobile orders are on the rise.

Food and Beverage 170

Food and Beverage Food and Beverage Staffing Customer Experience 170

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Miso Robotics plans to offer financing options through TimePayments to empower food service providers to quickly adopt automation technology.

Food and Beverage 154

Food and Beverage Food and Beverage Point of Sale Nutrition 154

Modern Restaurant Management

MAY 5, 2020

New Jersey-based Dartcor Food Services partnered with one of their local clients, Crum & Forster Insurance, to provide meals to hospital staff working tirelessly on the front lines to prevent the spread of the novel coronavirus and to take care of those who are already afflicted with the disease, top photo.

Food and Beverage 122

Food and Beverage Food and Beverage Point of Sale Chef 122

Modern Restaurant Management

AUGUST 19, 2020

Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. Digitizing your customer engagement will be critical to retaining current customers and capturing consumer loyalty. ?Digitizing Voice-activated apps allow you to order without touching anything.

Hospitality 227

Hospitality Hospitality Customer Service Customer Service 227