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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

Similarly, AI-driven thermostats will optimize indoor climates, enhancing the comfort of both staff and customers while balancing energy usage. The intelligence built into these newer technologies will become part of a broader strategy to predict, adjust, and innovate based on real-time data and enhance the customer experience.

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Everything You Need To Know About the Increasing Role of AI in Restaurants

Modern Restaurant Management

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Local health lockdowns and limitations caused havoc for food supply chains, staffing, customer demand, and remote ordering.

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The Digital Revolution, Evolving Consumer Expectations and Other Trends

Modern Restaurant Management

Additionally, transparency is key, allowing companies to accurately track every product through every step of the supply chain. Blockchain technology may play a pivotal role in enhancing supply chain transparency and resilience. Food waste is a huge, expensive issue, with fresh foods often rotting on trucks during transport.

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Top Restaurant Technology Trends in the U.S. for 2025

Lithos POS

Restaurants are developing rapidly, managing technological innovations that increase customer experience, streamline operations, and improve efficiency. AI-Powered Automation & Robotics AI and automation transform the operation of restaurants, reduce labor costs, and improve service speed.

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Focus on food safety and transparency

Food Safety News

— OPINION — By Paul Damaren The food industry experienced a dramatic transformation in 2023, driven by the increased adoption of tech solutions, including AI, IoT, blockchain, and machine learning. These tech solutions will continue to revolutionize the food sector in 2024, elevating food safety, transparency, and the customer experience.

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MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

Verbal skills, customer service and multi-tasking are the top 3 skills needed to work in the events industry. "The “For restaurant owners, the data underscores the importance of a consistently positive customer experience for increasing both customer traffic and sales,” said Matt Brown, Chief Revenue Officer, Vixxo.

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Gift a Plate and Ambient Restaurant Sounds Playlist

Modern Restaurant Management

. “Cheetah’s team has demonstrated agility and ingenuity on behalf of their customers, and the resiliency of building a technology-centric operation. The platform is MobileFirst that provides a command and control capability to restaurant owners while improving the customer experience.