Modern Restaurant Management

JUNE 5, 2023

When people think of the way AI is currently used in quick service restaurants – such as fast-food chains – they might think of AI-powered voice bots utilized at drive-thrus or AI tools to forecast inventory needs based on demand. Restaurant owners agree, as nearly half of hospitality operators in the U.S.

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Staffing Inventory Management Inventory Customer Experience 474

Modern Restaurant Management

AUGUST 24, 2022

Customer Service. Co-sourcing Customer Service employees is extremely popular in the restaurant industry. This allows the restaurant staff to deliver outstanding customer experiences inside of the restaurant and not have to worry about also managing outside calls.

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Staffing Customer Experience Customer Service Customer Service 450

Modern Restaurant Management

AUGUST 16, 2023

An added benefit: restaurants can also capture and analyze valuable customer data. Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience. Enhanced accuracy through minimized human errors in order processing and inventory tracking. Ordering screens.

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Customer Experience Inventory Inventory Management Food and Beverage 419

Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Improve Customer Experience : Repeat customers are the backbone of a restaurant business. What are AI and ML?

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Staffing Customer Experience Food and Beverage Food and Beverage 528

Modern Restaurant Management

APRIL 9, 2024

Currently, restaurants are leveraging AI in various aspects of their operations, including customer service, marketing, operations management, and data analysis. As consumers seek personalized experiences and greater efficiency, restaurants are turning to AI solutions to meet these evolving expectations.

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Inventory Customer Service Customer Service Inventory Management 481

Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. Prices for real estate, inventory, and labor are rising. This line is often blurred.

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Automated Food Prep Customer Service Customer Service Food Preparation 484

Modern Restaurant Management

MARCH 6, 2024

Conversational AI in Quick Service Restaurants (QSRs) just makes sense as it addresses the cost and service side of the business. As such, conversational AI is expected to be a major focus in QSRs due to its ability to streamline operations and enhance customer service.

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Customer Experience Customer Service Customer Service Inventory Management 472

Modern Restaurant Management

DECEMBER 12, 2023

From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, including inventory management, contactless ordering, customer behavior analysis, and more.

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Food Preparation Inventory Management Staffing Inventory 507

Modern Restaurant Management

DECEMBER 17, 2021

Customer-centric. Customer experience management. In the wake of the pandemic, many restaurants have reshaped their entire approach to customer engagement prioritizing frictionless digital experiences, expanded delivery options, and increased health and safety precautions. Personalized.

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Customer Experience Food Service Food Service Dining Operations 471

Modern Restaurant Management

MAY 31, 2022

It also provides managers or owners a way to justify any decisions regarding staffing, menu development, or customer service operations. ERP systems streamline and automate inventory management, provide real-time low-stock notifications, allow users to download critical data, and improve overall visibility into the business.

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Inventory Customer Experience Restaurant Management Restaurant Manager 491

Modern Restaurant Management

MARCH 3, 2022

Because of automation and IoT connectivity, these systems require no human intervention to make the adjustments and lifts the burden of energy management from staff to focus on the customer experience. By automating this process, it minimizes error, improves food safety procedures, and prevents inventory spoilage.

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Food Service Food Service Customer Experience Food Safety 530

Modern Restaurant Management

NOVEMBER 30, 2023

Streamlining Inventory and Menu Studies show that restaurants waste an average of four percent to 10 percent of all the inventory they purchase. Elevating Customer Experience In an age of increasing convenience and transparency, a seamless ordering process can turn curious diners into loyal patrons.

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Staffing Inventory Customer Experience Purchasing 324

Modern Restaurant Management

AUGUST 22, 2024

"As we know, front-of-the-house technology is already standard, and everyone sees the benefit to the customer experience and the restaurant operation. When restaurants are saving time and money in ordering and procuring from their vendors, they can reinvest that time in their customers.

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Inventory Customer Service Customer Service Customer Experience 402

Lavu

NOVEMBER 30, 2024

POS integrations simplify restaurant operations by automating tasks, reducing errors, and improving customer service. They connect tools like inventory tracking, payroll, and online ordering into one system, allowing real-time data access for smarter decisions.

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Kitchen Display System Inventory Staffing Customer Experience 78

Modern Restaurant Management

AUGUST 5, 2024

As someone with decades of experience who started in the restaurant industry as a dishwasher and now serves as SVP of Hospitality at Lightspeed, I understand the daily challenges restaurateurs face. I’ve seen firsthand how data-driven insights can transform restaurant operations, improve customer experiences, and boost revenue.

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Staffing Kitchen Display System Inventory Inventory Management 251

Modern Restaurant Management

JUNE 23, 2022

Customers notice the difference between a spotless QSR with a clean dining area and fully-stocked inventory, and these details may move the needle to encourage a first-time customer to become a repeat customer. The Restaurant Job of the Future: Tech-Savvy and Customer-Centric.

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Food Safety Point of Sale Staffing Inventory 474

Lavu

APRIL 4, 2025

Choosing the best POS system for bars in 2025 is essential for streamlining operations, enhancing customer experience, and maximizing profits. A modern POS system for bars goes beyond just processing paymentsit helps with inventory management, staff scheduling, and real-time sales tracking. Pricing starts at $9.99/month.

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Inventory Inventory Management Point of Sale Customer Experience 78

Lavu

NOVEMBER 29, 2024

Lavu helps restaurants improve efficiency, manage growth, and enhance customer service. It’s a cloud-based POS system tailored for restaurants, offering tools like inventory management, employee scheduling , and CRM. Real Results: O’Maddy’s Gulfport : 20% sales increase with better inventory tracking.

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Kitchen Display System Inventory Inventory Management Online Ordering Systems 78

Modern Restaurant Management

OCTOBER 20, 2023

Take a look at your customer loyalty programs, email lists, website management and analytics tools and restaurant management systems, such as POS data, inventory management, CRM or reservation system. This data can help to inform improvements in restaurant marketing, customer experience and your digital presence.

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Inventory Management Food Prices Inventory Customer Service 379

Modern Restaurant Management

DECEMBER 26, 2023

This helped them improve customer relationships, loyalty, satisfaction, and retention. Technology Integration – Restaurants leveraged AI, IoT, 5G, and quantum computing to optimize operations, enhance inventory management, streamline supply chains, improve food safety, and more.

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Food Safety Regulations Food Safety Customer Experience Inventory Management 309

Modern Restaurant Management

FEBRUARY 18, 2020

In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations. Table stakes today requires a POS system that fully integrates and automates: Inventory management – recipe management and COGS insights. Integration with third party aggregators. Reduce theft.

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Food and Beverage Food and Beverage Catering Catering 539

Lithos POS

JANUARY 15, 2025

Simplified operations LithosPOS simplifies key operational tasks such as order processing, payment processing, and inventory management. This reduces time spent on manual tasks and allows employees to focus on providing better customer service. This increased efficiency leads to better profit margins and sustainable growth.

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Customer Experience Inventory Management Inventory Point of Sale 52

Modern Restaurant Management

DECEMBER 14, 2021

We were among the first to offer our crews the opportunity to be paid the day after the shift you worked through a program called Instant Pay and will continue to identify and implement initiatives that will help us provide our customers the best customer service while retaining employees and keeping them happy.

Staffing 474

Staffing Food and Beverage Food and Beverage Customer Experience 474

Lavu

FEBRUARY 28, 2025

Integrations : Connect with loyalty programs, delivery platforms, and inventory systems for seamless personalization. Why It Matters: Boosts Satisfaction : Tailored dishes meet customer preferences. Improves Operations : Smarter inventory and menu management. Increases Sales : Personalized recommendations drive purchases.

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Kitchen Display System Inventory Inventory Management Customer Experience 78

Lavu

FEBRUARY 14, 2024

A state-of-the-art restaurant POS System, specifically tailored for bars and restaurants, streamlines transactions, inventory management, and customer service, ensuring that business owners can focus on what they do best—serving their patrons. Most quality POS systems feature built-in real-time inventory control software.

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Inventory Management Inventory Point of Sale Kitchen Display System 166

Modern Restaurant Management

DECEMBER 19, 2023

We’ve seen how robotics can improve not only the customer experience, but the employee experience. One of our biggest restaurant customers, Kura Sushi, has been ahead of the curve with its technological solutions. . – Joe Hand Jr.,

Customer Service 294

Customer Service Customer Service Customer Experience Food and Beverage 294

Lavu

NOVEMBER 28, 2024

Real-time inventory tracking through modern POS systems helps restaurants avoid costly mistakes like overordering or running out of key items. These systems automatically update stock levels with each sale, offering immediate insights that reduce waste, control costs, and improve customer satisfaction.

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Inventory Inventory Management Kitchen Display System Recipes 78

Modern Restaurant Management

DECEMBER 21, 2023

While artificial intelligence (AI) has been a growing component of this technological landscape, its role is expected to evolve into a more supportive capacity, focusing on predictive analytics for improved inventory management and the personalization of customer experiences.

Food and Beverage 309

Food and Beverage Food and Beverage Customer Experience Point of Sale 309

Modern Restaurant Management

JANUARY 8, 2024

The continued rent increases add another layer of uncertainty for operators, raising the importance of careful economic planning, precision and efficiency across all levels of restaurant operation including labor, inventory, food costing and the onboarding process. It makes everything easier.

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Catering Catering Food and Beverage Food and Beverage 539

Lavu

NOVEMBER 17, 2023

Despite increasing competition from fast-casual restaurants, they adapt menus, service, and experiences to stand out and offer the best deal. Unique and trendy menu items, excellent customer service, and technology integration help attract and retain customers.

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Inventory Management Inventory Food and Beverage Food and Beverage 138

Culinary Digital

MARCH 20, 2024

This specialized product knowledge equips servers with the ability to provide detailed descriptions, make informed recommendations, and confidently answer customer inquiries. The outcome is that new servers can quickly offer a level of service that aligns seamlessly with the company standards, enhancing the overall customer experience.

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Food Preparation Customer Service Customer Service Food and Beverage 130

Lavu

NOVEMBER 1, 2023

Offering a smaller menu that travels well and packaging everything nicely can make the customer experience even better. And don’t forget about making deliveries on time and having great customer service – those things are super important for building a loyal customer base and getting a good reputation.

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Food and Beverage Food and Beverage Customer Service Customer Service 167

Modern Restaurant Management

JANUARY 3, 2024

For example, the adoption of voice ordering through AI-powered technologies has proven the power of AI to help operators navigate today’s labor constraints, but also enhance customer experience through speedy service, tailored recommendations and lessening the chance of human error in the order-taking process.

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Food and Beverage Food and Beverage Customer Experience Catering 332

Lavu

MARCH 21, 2025

Better Customer Service Cater to dietary trends and preferences. By leveraging POS systems and customer insights, restaurants can adapt menus in real-time, test changes, and track results to stay competitive in a tech-driven industry. Peak time orders : Fine-tune inventory and pricing for busy periods.

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Inventory Customer Service Customer Service Customer Experience 78

Lithos POS

FEBRUARY 9, 2025

Restaurants are developing rapidly, managing technological innovations that increase customer experience, streamline operations, and improve efficiency. AI-Powered Automation & Robotics AI and automation transform the operation of restaurants, reduce labor costs, and improve service speed.

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Kitchen Display System Customer Experience Food Supply Food Preparation 40

Modern Restaurant Management

JUNE 28, 2024

Customers indicate better performance across most aspects of the full-service restaurant experience — with food order accuracy (92) and waitstaff courtesy and helpfulness (90) leading the way — appreciating restaurants’ efforts to satisfy customers despite inflation.

Food and Beverage 294

Food and Beverage Food and Beverage Inventory Management Customer Experience 294

Lavu

NOVEMBER 27, 2024

Whether you’re streamlining operations, optimizing inventory, or managing staff, the right tools can save time, reduce costs, and improve the customer experience. Real-Time Updates : Stay ahead with features like dual pricing, inventory management, and menu customization—all updated in real-time from a user-friendly interface.

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Restaurant Management Restaurant Manager Inventory Inventory Management 78