Remove Customer Experience Remove Customer Service Remove Kitchen Design
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Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. Verify cashiers are saying the right things at the register, upselling and providing appropriate customer service.

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What is Ergonomics in The Kitchen?

Chef's Deal

It’s about designing a workspace that aligns with the users’ physical capabilities and limitations, ensuring comfort, safety, and efficiency. This concept is especially pivotal in commercial kitchen design, where staff spend long hours performing repetitive tasks under time pressure.

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Legends Hospitality President Dan Smith Hits Grand Slam For Arena Guest Experience

Total Food Service

How has this business changed in terms of what the customer experience looked like when you began working for George Steinbrenner 40 years ago? We looked at the success of that model, and the thing that we were able to deliver right out of the chute was an elevated customer service experience.

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MRM Franchise Feed: White Castle’s 25-Year Club and Cheddar Weather

Modern Restaurant Management

The VROMO system offers route optimization, branded delivery tracking and restaurant messaging as a standard, to ensure an exceptional delivery experience for customers. Our growth and success are based on product quality and customer service. " stated Ryan Rose, CEO of Romeo’s Pizza. .”