Modern Restaurant Management

SEPTEMBER 16, 2021

Better Customer Experience (CX). People who have poor experiences with paying their bills may not come back or convert into loyal customers. However, if you offer convenient payment methods as your unique selling point (USP), you may be more likely to retain customers. CX can make or break your business.

Customer Experience 161

Customer Experience Customer Service Customer Service Purchasing 161

Modern Restaurant Management

NOVEMBER 30, 2023

Streamlining Inventory and Menu Studies show that restaurants waste an average of four percent to 10 percent of all the inventory they purchase. These insights can also aid in negotiating bulk purchase deals and ensuring timely deliveries by providing operators with automated alerts for low stock levels on frequently ordered ingredients.

Staffing 119

Staffing Inventory Customer Experience Purchasing 119

Modern Restaurant Management

JANUARY 2, 2025

Pizza restaurants are poised to continue their evolution this year and incremental changes, especially in the areas of artificial intelligence, operational efficiency and customer preferences, will create both challenges and opportunities for pizzeria owners.

Customer Experience 100

Customer Experience Customer Service Customer Service Catering 100

Modern Restaurant Management

AUGUST 22, 2024

Kulasooriya said staying on top of menu and ingredient trends is always important for operators as is quickly finding the best combination of quality and price in a restaurant’s purchasing operation is critical to that, and e-commerce platforms not only do that but can highlight the ingredient trends driving it all.

Inventory 122

Inventory Customer Experience Customer Service Customer Service 122

Modern Restaurant Management

FEBRUARY 18, 2020

We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. Verify cashiers are saying the right things at the register, upselling and providing appropriate customer service.

Food and Beverage 210

Food and Beverage Food and Beverage Catering Catering 210

Modern Restaurant Management

APRIL 5, 2023

86 percent of customers hesitate to purchase from companies with negative reviews. A single negative review can drive away 22 percent of customers and three negative reviews can drive away 59 percent of customers. Most customers do not sit down at a restaurant with the intention of leaving a negative review.

Customer Service 156

Customer Service Customer Service Purchasing Customer Experience 156

Lavu

NOVEMBER 17, 2023

Despite increasing competition from fast-casual restaurants, they adapt menus, service, and experiences to stand out and offer the best deal. Unique and trendy menu items, excellent customer service, and technology integration help attract and retain customers.

Inventory Management 138

Inventory Management Inventory Food and Beverage Food and Beverage 138

Lavu

NOVEMBER 30, 2024

POS integrations simplify restaurant operations by automating tasks, reducing errors, and improving customer service. Customer Experience : Faster service with accurate orders via kitchen display systems and online ordering platforms. When backend systems work efficiently, it leads to faster, more accurate service.

Kitchen Display System 78

Kitchen Display System Inventory Staffing Customer Experience 78

Modern Restaurant Management

DECEMBER 28, 2020

We believe guests will want and value this type of unique experience even more next year. Britt Mills, Senior Director of Customer Experience at Mobiquity. In 2021, we will see a dip in customer satisfaction. Customer Service no longer means personal interaction – convenience, speed, flexibility, etc.

Purchasing 230

Purchasing Customer Experience Customer Service Customer Service 230

Lithos POS

JUNE 5, 2022

If you look at their 5-year purchasing history you can see that a lot has changed. they always looking for something to experience. people would like to purchase and pay online. sending educational emails after purchase helps to maintain customer-business relationships. Rewards attract customers to buy again.

Customer Service 52

Customer Service Customer Service Purchasing Customer Experience 52

Modern Restaurant Management

MAY 5, 2021

Notably, 70 percent of these restaurants plan to dedicate their relief funds to purchasing equipment, furniture and supplies in 2021. 92 percent of respondents said they intend to purchase equipment online more frequently going forward. Digital experience ratings vary widely by industry.

Food and Beverage 177

Food and Beverage Food and Beverage Purchasing Customer Experience 177

Lithos POS

SEPTEMBER 27, 2023

So, if an item goes below the preset level the POS automatically generates a purchase order. POS allows you to only stock and purchase the required amount of items. You can give a premium customer experience with the help of a POS system. It will give a premium customer experience.

Inventory 69

Inventory Point of Sale Inventory Management Customer Experience 69

Lithos POS

NOVEMBER 25, 2024

This trend drives the adoption of advanced POS software that can support such systems, improving the overall shopping experience. Why Self-Checkout Is Essential for Retail Success Offering a self-checkout solution not only improves the customer experience but also allows your business to run more efficiently.

Inventory Management 52

Inventory Management Point of Sale Inventory Customer Experience 52

Food Safety News

JANUARY 7, 2024

These tech solutions will continue to revolutionize the food sector in 2024, elevating food safety, transparency, and the customer experience. They want to make purchases that contribute to positive change, so they’re supporting brands whose values align with their own.

Food Safety 79

Food Safety Food Safety Regulations Food Supply Purchasing 79

Lavu

JUNE 11, 2019

The item is so inexpensive and so conveniently placed that customers purchase them out of impulse. Save your pricier merchandise for the counter where customers pick up their coffees. We want our customers to walk in and have a ‘What’s that song?’ With music, Starbucks builds a well-rounded experience for their audience.

Point of Sale 88

Point of Sale Inventory Customer Experience Customer Service 88

Lithos POS

AUGUST 31, 2023

You can set a stock level, when the stock goes below the level the purchase order will be automatically created by POS and keep your products available. POS tracks and records every customer transaction. It allows you to identify your loyal customers based on their buying behavior.

Point of Sale 52

Point of Sale Inventory Customer Experience Purchasing 52

Modern Restaurant Management

JANUARY 8, 2024

– Alex Smith, CEO of Atlas Restaurant Group Restaurants will begin to adopt the Amazon customer experience in 2024 For diners, the QR code menus and pay-from-your-phone conveniences they enjoy today will uplevel with personalized recommendations next year. It makes everything easier.

Catering 212

Catering Catering Food and Beverage Food and Beverage 212

Lithos POS

DECEMBER 19, 2023

They are responsible for essential licenses, purchases, employee incentives, and customer satisfaction. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. Their coordination matters in customer service. It is a customer-centric business.

Restaurant Management 52

Restaurant Management Restaurant Manager Customer Experience Kitchen Management 52

Lithos POS

MARCH 27, 2023

Enhanced Customer Experience You can enhance customer experience by enabling automation in your business. By reducing customer wait time you can deliver food on time before customers expect. Automation helps restaurants to collect valuable customer data that can be used to take crucial business decisions.

Inventory Management 52

Inventory Management Inventory Point of Sale Customer Experience 52

Lavu

NOVEMBER 11, 2019

Getting rid of cash makes the customer experience as frictionless and streamlined as possible,” says David Silverglide of Split Bread. Employees have been trained on how to politely educate customers who offer cash about the reason for this decision – saving the business time and money and faster customer service.

Point of Sale 101

Point of Sale Customer Service Customer Service Customer Experience 101

Lithos POS

SEPTEMBER 17, 2024

As a result, retailers can effectively balance operational improvements with a superior customer experience, setting themselves apart in the competitive market. Faster transactions: Customers can complete their purchases quickly without having to wait for a cashier to assist them.

Inventory Management 52

Inventory Management Inventory Customer Experience Purchasing 52

Modern Restaurant Management

AUGUST 19, 2020

The purchase is expected to be completed in September 2020. Once recognized, the business simply draws from the customer’s PopID account before sending a text message confirming payment. PopID accounts also tie to loyalty programs for automatic credit with every purchase. Brands Inc. for approximately $25 million.

Food and Beverage 182

Food and Beverage Food and Beverage Chef Purchasing 182

Lithos POS

MARCH 16, 2023

by using an efficient POS system you can simplify and keep your business operations such as sales, inventory, reporting, and customer relationship management, and you can save time and cost. With the help of LithoPOS gift shop POS solutions, customers can now purchase gifts in-store and have them shipped directly to the recipient.

Point of Sale 40

Point of Sale Inventory Inventory Management Customer Experience 40

Lithos POS

FEBRUARY 19, 2023

Reporting and analytics: Get real-time insight into your business, and generate tax reports, purchase reports and sales reports, and more. Purchase order automation – Purchase order operations can be automated with the help of the integration of inventory management and POS based on inventory levels, reorder points, and lead times.

Inventory Management 45

Inventory Management Inventory Point of Sale Purchasing 45

Modern Restaurant Management

DECEMBER 21, 2020

Customers shifted their purchases to off-premise dining suddenly, leaving many operators flat footed and ill prepared for seamless online ordering, contactless payment and curbside pickup. Many operators do not understand the importance of purchasing well. These are channels that e-commerce brands, like Amazon, have mastered.

Staffing 140

Staffing Customer Experience Culinary Education Purchasing 140

Modern Restaurant Management

NOVEMBER 11, 2019

PAR), entered into an interest purchase agreement to acquire AccSys, LLC (f/k/a AccSys, Inc. PAR), entered into an interest purchase agreement to acquire AccSys, LLC (f/k/a AccSys, Inc. The purchase price of $42 million for Restaurant Magic will be financed primarily through cash and equity. ParTech to Acquire Restaurant Magic.

Food and Beverage 91

Food and Beverage Food and Beverage Chef Purchasing 91

Lithos POS

AUGUST 20, 2024

Track and process orders online in real-time to ensure no orders are missed and customer service remains excellent. Integrated Payment Processing Ease of shopping increases customer satisfaction. Use advanced encryption and security measures to protect payment data, ensure secure connections, and protect customer information.

Inventory 52

Inventory Inventory Management Point of Sale Kitchen Display System 52

Modern Restaurant Management

JUNE 28, 2024

Customers indicate better performance across most aspects of the full-service restaurant experience — with food order accuracy (92) and waitstaff courtesy and helpfulness (90) leading the way — appreciating restaurants’ efforts to satisfy customers despite inflation. Social activities (e.g.,

Food and Beverage 117

Food and Beverage Food and Beverage Inventory Management Customer Experience 117

Chef's Deal

SEPTEMBER 12, 2024

They provide an attractive, organized presentation, capturing customer attention and encouraging purchases. Display cases also enhance the customer experience, making it easy to see and choose from various options, leading to higher satisfaction.

Food Safety 59

Food Safety Food and Beverage Food and Beverage Purchasing 59

Modern Restaurant Management

JUNE 24, 2020

. “Lunchbox’s focus on personalized guest experience is bringing sales and data back where it belongs – in the hands of the restaurant, not third parties,” says Kabakoff. The stress impacts customer service and availability due to working multiple jobs and attrition.

Point of Sale 214

Point of Sale Hospitality Hospitality Recipes 214

Total Food Service

DECEMBER 5, 2023

How has this business changed in terms of what the customer experience looked like when you began working for George Steinbrenner 40 years ago? We looked at the success of that model, and the thing that we were able to deliver right out of the chute was an elevated customer service experience.

Hospitality 98

Hospitality Hospitality Food and Beverage Food and Beverage 98

Lithos POS

OCTOBER 27, 2024

Multi-Location and Omni-Channel Management As your business grows, so do the challenges of managing inventory, sales, and customer service across multiple stores and sales channels. This includes managing inventory across locations, synchronizing sales data, and providing a consistent customer experience online and offline.

Inventory Management 52

Inventory Management Inventory Customer Experience Point of Sale 52

Lithos POS

OCTOBER 16, 2024

In addition, accurate inventory tracking reduces waste and helps restaurant owners optimize inventory levels, avoid unnecessary purchases, and ensure the kitchen is always ready. This integrated payment system helps servers focus on providing great customer service without the worry of manual calculations or billing errors.

Inventory Management 52

Inventory Management Inventory Point of Sale Customer Service 52

Lithos POS

MARCH 7, 2023

It is used not only in retail, wear houses, and logistics but also in e-commerce platforms to enable customers to easily search for and purchase products. Improving customer service : You can provide a premium customer experience by giving SKU codes for your products.

Inventory 40

Inventory Inventory Management Point of Sale Customer Experience 40

Modern Restaurant Management

MARCH 13, 2020

.” Kent Ward, Chief Executive Officer of JK&T, said, “This new partnership with ICV is an exciting move, as they have extensive experience in building and growing the companies in which they invest. I’m honored to grow with a brand that promotes impeccable customer service and systemwide success.

Food and Beverage 115

Food and Beverage Food and Beverage Customer Experience Military Base 115

Lithos POS

JANUARY 27, 2022

Ensuring Best Customer Service Management of Vendors, Inventory, and Equipment HR Objectives Marketing Planning menu Health and safety standards Managing costs. Share your experiences in the restaurant industry Introduce your menu Transparent business – Shoot a video about your ingredients. Not Responding to Customers.

Inventory Management Software 52

Inventory Management Software Inventory Inventory Management Food and Beverage 52

Chef's Deal

DECEMBER 25, 2023

You should also consider ergonomics before purchasing commercial kitchen equipment. Improved Employee and Customer Experience Employee satisfaction is a key to creating a productive and peaceful workplace.

Commercial Kitchen 45

Commercial Kitchen Kitchen Design Kitchen Equipment Food Preparation 45