Modern Restaurant Management

DECEMBER 18, 2024

. – Wing Snob Co Founder Jack Mashini Restaurants get quicker, more personalized with content display: Restaurants rely on signage for many critical moments in time during the dining experience, from advertising, to deal promotion, to menu boards, to order processing, and more. – Sharon Olson.

Food and Beverage 419

Food and Beverage Food and Beverage Catering Catering 419

Modern Restaurant Management

FEBRUARY 5, 2020

Traditional discounting and promotions can help combat season-specific shortfalls, but in our experience at Carl Marks Advisors, it’s critical that these restaurants address the wider industry challenges by making a definitive choice about the specific tactics used to target the type of customer they wish to attract: favorite or frequent.

Customer Experience 375

Customer Experience 375

Modern Restaurant Management

JULY 20, 2021

“RTDs [Ready to Drink] definitely offer consistency and speed of service… there’s definitely opportunity for increased engagement there.” Brands that prioritize responding to reviews and maintaining listing accuracy typically have better insight into the true customer experience.

Food and Beverage 474

Food and Beverage Food and Beverage Customer Experience Purchasing 474

Modern Restaurant Management

APRIL 29, 2021

“Wages across the country are definitely up for the industry, in virtually every location. However, operators are having to resort to short and long-term fixes to address the fact that they cannot find team members.” ” Gagnon noted short-term solutions including sign-on bonuses and quick pay options.

Staffing 553

Staffing Food and Beverage Food and Beverage Customer Service 553

FMT Magazine

JANUARY 16, 2025

This is a part of their strategy that will let them make their brand presence and customer experience reach the next level. Panera Bread has a stronger leadership team in marketing and culinary innovation. So, these appointments will mainly focus on creativity, digital engagement, and innovative menu offerings.

Customer Experience 52

Customer Experience 52

Modern Restaurant Management

DECEMBER 28, 2020

I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. The younger generations don’t just want great food, they expect memorable experiences. Britt Mills, Senior Director of Customer Experience at Mobiquity.

Purchasing 576

Purchasing Customer Service Customer Service Customer Experience 576

FMT Magazine

FEBRUARY 20, 2025

It clearly shows their commitment to improving customer experience through giving proper education to professionals. Implementing this initiative is definitely going to bring a huge positive shift in the sector.

Food Safety 52

Food Safety Hospitality Hospitality Customer Experience 52

Modern Restaurant Management

NOVEMBER 27, 2024

Based on the report’s findings, TouchBistro predicts the following trends and opportunities for 2025 and beyond: Accelerating Back-of-House Automation : In 2025, operators should hone in on their back-of-house, where cost-saving automations can make a major difference, without taking away from the customer experience.

Food and Beverage 221

Food and Beverage Food and Beverage Catering Catering 221

Modern Restaurant Management

DECEMBER 19, 2023

We’ve seen how robotics can improve not only the customer experience, but the employee experience. One of our biggest restaurant customers, Kura Sushi, has been ahead of the curve with its technological solutions. . – Joe Hand Jr.,

Customer Service 294

Customer Service Customer Service Customer Experience Food and Beverage 294

Modern Restaurant Management

JUNE 17, 2021

The Mexican quick serve segment is definitely the place to be,” said Dejbakhsh. “The food at Taco John’s was definitely a differentiator as I was doing my research in the industry. . “I’m thrilled to be expanding my restaurant portfolio with a brand like Taco John’s. ” CPK in Hong Kong.

Food and Beverage 431

Food and Beverage Food and Beverage Catering Catering 431

Modern Restaurant Management

AUGUST 5, 2020

. “The NCR Aloha platform enables restaurants to accelerate digital transformation and constantly adapt to changes in the market so they can focus on what they do best, great food and customer experience.” o help restaurants move toward a contactless, mobile-driven customer experience, CardFree ––the S.F.-based

Recipes 527

Recipes Food and Beverage Food and Beverage Hospitality 527

Modern Restaurant Management

DECEMBER 21, 2020

Using the slowdown and shift of our business during COVID as an opportunity to refocus on basics that the customer experiences daily. We’ve used the cadence of our calls and our customer focus to retrain our system on how to get the most out of our high-quality proteins. Nick Kenner, Founder & CEO, Just Salad.

Staffing 450

Staffing Customer Experience Culinary Education Purchasing 450

Modern Restaurant Management

DECEMBER 31, 2024

Ultimately, mobile apps and automation are key growth areas over the next 12 months, with 36 percent of respondents predicting restaurants/franchises will invest in digital platforms, mobile apps and online ordering to enhance customer experience, as well as technology to automate and streamline operations.

Purchasing 221

Purchasing Food and Beverage Food and Beverage Restaurant Management 221

Modern Restaurant Management

JUNE 28, 2024

Customers indicate better performance across most aspects of the full-service restaurant experience — with food order accuracy (92) and waitstaff courtesy and helpfulness (90) leading the way — appreciating restaurants’ efforts to satisfy customers despite inflation.

Food and Beverage 294

Food and Beverage Food and Beverage Inventory Management Customer Experience 294

Modern Restaurant Management

DECEMBER 31, 2019

Robotics and automation might bring new promise for restaurant jobs with a technology development appeal, allowing for a shift in focus to customer experience and greater work fulfillment. We will definitely see restaurants change staffing levels and the rise of ghost kitchens, to ensure order fulfillment is efficient and timely.

Food and Beverage 345

Food and Beverage Food and Beverage Staffing Chef 345

Modern Restaurant Management

JULY 7, 2020

and BurgerFi International entered into a definitive agreement at a $100 million purchase price to combine and form BurgerFi International, Inc. Customer satisfaction increases as wait times decrease — the net result is a better customer experience with fresher food. Click here for loan-level data.

Hospitality 481

Hospitality Hospitality Point of Sale Customer Experience 481

Modern Restaurant Management

NOVEMBER 11, 2019

Savneet Singh, PAR Technology CEO & President commented, "I am very pleased to announce that PAR has signed a definitive agreement to acquire Restaurant Magic, a leader in backoffice subscription software for enterprise restaurants. The acquisition is expected to close during the fourth quarter of 2019.

Food and Beverage 297

Food and Beverage Food and Beverage Chef Purchasing 297

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. “We look forward to working with eTouchMenu to provide additional solutions for Brink customers that help them create unforgettable guest experiences.”

Point of Sale 386

Point of Sale Food and Beverage Food and Beverage Purchasing 386

Lavu

JUNE 4, 2019

Your staff will definitely appreciate the system’s ease of use. Ensure your customers’ experience is consistent and efficient by making your food ordering and preparation processes as trackable and easy as possible. You can even set up a kitchen display screen at each individual station. Environmental Consciousness.

Kitchen Display System 112

Kitchen Display System Point of Sale Food and Beverage Food and Beverage 112

The Restaurant Warehouse

APRIL 3, 2025

If you're a member and looking for bulk purchases, it's definitely worth checking out their offerings. This is a common policy designed to balance customer satisfaction with the store's needs. The Restaurant Warehouse also maintains a clear return policy to support a positive customer experience.

Purchasing 52

Purchasing Kitchen Equipment Catering Catering 52

Modern Restaurant Management

AUGUST 19, 2020

The Culinary Arts Package includes: High-definition instructional videos. The result, according to Kalms, is a "review system that incorporates poor reviews in the overall ranking without unfairly punishing restaurant owners for the occasional bad customer experience." Interactive activities and assessments.

Food and Beverage 515

Food and Beverage Food and Beverage Chef Purchasing 515

Total Food Service

OCTOBER 19, 2023

Although it was never unimportant, from a front-of-the-house perspective in the Covid era attention to hygiene detail now ranks as one of the most crucial customer experience categories. I think there are many times when definitions of “water” and “plumbing” get confused. Operational hygiene is no less important.

Food and Beverage 81

Food and Beverage Food and Beverage Customer Experience Food Preparation 81

Lavu

JUNE 11, 2019

We want our customers to walk in and have a ‘What’s that song?’ With music, Starbucks builds a well-rounded experience for their audience. Products without your logo should also add value to your customer experience, as well as reinforce your company DNA. Don’t buy in too much volume. Remove all items collecting dust.

Point of Sale 88

Point of Sale Customer Service Customer Service Inventory 88

Modern Restaurant Management

SEPTEMBER 14, 2021

.” Key highlights of updates and changes resulting from the audit include: To ensure values alignment within organization and among stakeholders: Revised, value-centered mission statement and definition of a James Beard Award winner. It's definitely been a game changer for us. ” 7shifts Launches Tip Pooling.

Food Service 433

Food Service Food Service Chef Food and Beverage 433

Modern Restaurant Management

DECEMBER 16, 2019

While roughly half (51 percent) of Americans choose their favorite restaurant based on the menu options, 38 percent say that it’s that overall experience at an establishment – including atmosphere, employees and convenience – that makes it their favorite. Meal plans are obviously under-promoted by many park operators.

Food and Beverage 322

Food and Beverage Food and Beverage Purchasing Food Prices 322

Lithos POS

APRIL 1, 2022

Turning your business into a well-known brand will definitely help you get more sales. Inventory management Poor customer experience High Cost. Customer experience. Poor customer experience is another problem faced by coffee shop owners. It is important how you satisfy your customers.

Inventory 52

Inventory Inventory Management Customer Experience Inventory Management Software 52

Modern Restaurant Management

FEBRUARY 6, 2020

“This is such a vibrant sports city, and we fit in perfectly with so many high-definition TVs and beautiful Twin Peaks Girls serving our signature scratch-made menu and ice-cold beer to fans as they watch games. We can’t wait to quickly become the best place to cheer on The Red Raiders.”

Food and Beverage 383

Food and Beverage Food and Beverage Chef Hospitality 383

Total Food Service

DECEMBER 5, 2023

How has this business changed in terms of what the customer experience looked like when you began working for George Steinbrenner 40 years ago? You then ask yourself; can they leverage their expertise and institutional knowledge to deliver at the level that you need to provide that customer experience.

Hospitality 98

Hospitality Hospitality Food and Beverage Food and Beverage 98

IN Food Marketing

NOVEMBER 29, 2023

Read on for insights ranging from flavor trends to customer experiences to well-being and more. Expanding and evolving clean labels and vegan delights Lori Payne, Finance Associate Over the years, my family and I have slowly transitioned to a near-vegan diet, and I’ve definitely noticed how our choices are expanding.

Food and Beverage 52

Food and Beverage Food and Beverage Customer Experience Chef 52

Chef's Deal

AUGUST 14, 2023

By including and excluding certain meals, you decide on a cuisine, a customer base, and a definitive list of commercial kitchen equipment you will need to create those meals. A well-designed menu will match your expertise and kitchen’s capabilities while showing your customers a clear picture of your business.

Commercial Kitchen 52

Commercial Kitchen Kitchen Equipment Food and Beverage Food and Beverage 52

Total Food Service

SEPTEMBER 4, 2023

A sampling of the rotating cuisine from Executive Chef Rob Rubba at Oyster Oyster in Washington DC What’s the customer experience you’re after that you’re trying to produce every day? I love the experience of the magic they can provide. And it’s been a great ride. I mean, we just celebrated two years.

Chef 40

Chef Staffing Food Service Food Service 40

Modern Restaurant Management

APRIL 1, 2025

The new Workforce Technology Research Insights from the National Restaurant Association, highlights how technology is transforming restaurant recruitment, helping operators streamline hiring and retention efforts while freeing managers to focus on developing teams, optimizing operations, and delivering excellent customer experience. "More

Food and Beverage 251

Food and Beverage Food and Beverage Restaurant Management Restaurant Manager 251

Modern Restaurant Management

DECEMBER 17, 2024

Even though AI tools can’t peel an avocado or make rice balls for sushi, AI definitely will be entering the kitchen more in 2025. Operators need better ways to stand out and improve the customer experience. I think 2025 will be the year restaurants focus on turning insight to action through integrations.

Food and Beverage 419

Food and Beverage Food and Beverage Point of Sale Kitchen Display System 419