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A Comprehensive Guide to Managing Staff Tips in Restaurants

Modern Restaurant Management

Establish Clear Goals for Your Tipping Policy Define what you hope to achieve: Fairness : Ensure all contributors to the customer experience are recognized. Factors to Consider When Designing a Tip Policy Team Structure : Assess how each role impacts the customer experience. Mediation : Use a neutral party (e.g.,

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A Combination of Traditional, Remote Audits and Self-Auditing Will Trend into the Future

Modern Restaurant Management

Preparing paper documents for in-person audits can be time-consuming and tedious. That way, an auditor can review documentation in advance and come to the virtual audit with specific questions, saving time and hassle. A Commitment to Health and Safety Will Attract Customers. It Streamlines the Auditing Preparation and Paperwork.

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Four Questions to Ask When Evaluating Third-Party Delivery Services

Modern Restaurant Management

Related to order errors, using a tracking technology can help determine where a poor customer experience may have gone wrong. Question #4: What kind of order tracking does the service offer?

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Reporting Best Practices in the Restaurant Industry

Modern Restaurant Management

CoGS and P&L documents are essential for any restaurant or business. Leverage Reports to Improve Customer Experience. A restaurant cannot be successful if it does not offer a positive customer experience (CX). To stay profitable, restaurants must determine their cost of goods sold (CoGS).

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How to Conduct a Successful Restaurant Audit

Modern Restaurant Management

After all, they are the face of your brand and the gateway to creating a great customer experience. Permits and Documentation Every restaurant is required to display various sorts of permits and documentation. For instance, Do you have all necessary permits and documentation displayed? Are you up-to-date?

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Prioritizing Restaurant Maintenance – The Recipe for Long-Term Success  

Modern Restaurant Management

Maintenance staff must also have a carefully documented and up-to-date list of which vendors are used for which assets. A CMMS also helps restaurants remain compliant by documenting tasks and tracking standards for regular inspections or audits. Proper maintenance can enhance food quality, customer experience, and overall efficiency.

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Delivering on Delivery: An Implementation Guide

Modern Restaurant Management

What to Pay Attention to When Choosing Third-Party Platforms When selecting external delivery platforms, restaurants should focus on these key considerations: User-Friendly App : Opt for a mobile app ordering experience that's user-friendly, with clear menus and secure payment options. But, it also creates new complexities to manage.