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Keeping Up with Diners’ Expectations Amid Rising Prices

Modern Restaurant Management

Nearly half of Index respondents signed up for a loyalty program and downloaded the restaurant’s app, while 31 percent signed up for email updates. Some brands’ apps even track mobile-order customers’ location to help ensure their food is fresh, whether it’s a burger or a salad.

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MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Since the early stages of the health crisis, the State of What Feeds Us has monitored the surge in drive-thru visits and rise in curbside and in-store pickups as consumers sought a safer, more contactless customer experience. ” Highlights from the report include: Fast Food. Fast food reigns supreme.

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MRM Research Roundup: Mid-July 2021 Edition

Modern Restaurant Management

Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across Brands that prioritize responding to reviews and maintaining listing accuracy typically have better insight into the true customer experience.

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MRM Research Roundup: End-of-April 2021 Edition

Modern Restaurant Management

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. " Beverage Insights. So, what could a better designed and delivered beverage program mean for the channel?

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MRM Research Roundup: Mid-August 2020 Edition

Modern Restaurant Management

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Americans preferred to pick-up their food (38 percent US vs. 22 percent UK), while the UK preferred home-delivery (57 percent UK vs. 33 percent US). COVID-19 Consumer Dining Trends.

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MRM Research Roundup: Top F&B Trends to Watch

Modern Restaurant Management

Top Eats, Drinks, and More No fork, no problem: In addition to fries defending its spot as the most ordered food of the year (and the past decade!), this year was all about finger foods, with many indulging in items best enjoyed without utensils, like mozzarella sticks, wings, pepperoni pizza, and chips & queso.

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Tyga Bites and Sushi with an Attitude

Modern Restaurant Management

The bites will also be served with the option of twelve different dips, along with regular or sweet potato Tyga Tots, chocolate chip cookies, and beverages. General Mills Foodservice' s Neighborhood to Nation Restaurant Recipe Contest will award $100,000 to restaurants and food trucks nationwide. ” DeliverThat Expansion.

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