Modern Restaurant Management

JULY 1, 2020

Over 2 in 5 (43 percent) Americans said a local business' failure to offer pandemic-friendly services led them to seek out and work with or purchase from a competitor, or discontinue patronage altogether. Make sure new options to communicate with customers are convenient and organized. Of those: Service was unorganized: 49 percent.

Chef 180

Chef Purchasing Food and Beverage Food and Beverage 180

Modern Restaurant Management

OCTOBER 31, 2019

Rakuten Ready unveiled a benchmark study enlisting secret shoppers to evaluate the Order for Pickup customer experience and wait times at 25 top quick-service restaurant, retail and grocery brands across the U.S. The full report can be downloaded here. Order for Pickup Stats. F&B and Agribusiness.

Customer Experience 138

Customer Experience Food and Beverage Food and Beverage Point of Sale 138

Modern Restaurant Management

AUGUST 5, 2020

. “The NCR Aloha platform enables restaurants to accelerate digital transformation and constantly adapt to changes in the market so they can focus on what they do best, great food and customer experience.” “It’s all about creating those compelling experiences and reducing friction.”

Recipes 210

Recipes Food and Beverage Food and Beverage Hospitality 210

Modern Restaurant Management

JUNE 12, 2020

This growth prompted the group to seek out a fast and reliable POS that could be deployed across its growing franchise, help streamline operations and reporting, and enhance the overall customer experience. First Watch Restaurants is partnering with Wisely to further enhance guest experience.

Customer Experience 168

Customer Experience Purchasing Inventory Restaurant Management 168

Modern Restaurant Management

AUGUST 28, 2020

He began his life-long career in the hospitality business at the food service division of Stouffer in Newark, N.J., and joined the Marriott Corporation in 1965 to help launch its fast-food division, beginning with Hot Shoppes Jr., App can be downloaded at the Apple Store and Google Play.Apple App Store. " The 1aJob?

Chef 145

Chef Food and Beverage Food and Beverage Nutrition 145

Modern Restaurant Management

OCTOBER 4, 2021

For restaurant brands, the digital pivot is imperative to getting the customer experience right.” App downloads remain strong. 59 percent downloaded at least one new restaurant app in the last three months. . · 63 percent of customers are impacted by recent price increases. Generational.

Food and Beverage 170

Food and Beverage Food and Beverage Staffing Customer Experience 170

Modern Restaurant Management

JUNE 18, 2020

Additionally, 63 percent of customers have changed their mind about what restaurant to order from because of a coupon or promotion presented to them while browsing. March – April 2020 Global Food and Grocery Delivery app download rankings show Uber Eats ranked #1 and Grubhub ranked #8. Shifting Dining Habits.

Customer Experience 184

Customer Experience Hospitality Hospitality Purchasing 184

Modern Restaurant Management

FEBRUARY 1, 2021

The Orlando market once again hosted the most positive restaurant guests when it came to rating restaurant food, service and ambiance. The latest data also revealed what aspects of the restaurant experience are most impacted by the effects of the pandemic. Download the full report here. Restaurant guests in Tampa-St.

Food and Beverage 133

Food and Beverage Food and Beverage Customer Service Customer Service 133

Modern Restaurant Management

JULY 1, 2021

According to the American Customer Satisfaction Index (ACSI®) Restaurant Study 2020-2021 , the fast food category holds steadfast for customer satisfaction while full-service restaurants rebound a point. For the Accommodation and Food Services sector overall, satisfaction dips just 0.4

Food and Beverage 154

Food and Beverage Food and Beverage Purchasing Customer Experience 154

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Miso Robotics plans to offer financing options through TimePayments to empower food service providers to quickly adopt automation technology.

Food and Beverage 154

Food and Beverage Food and Beverage Point of Sale Nutrition 154

Modern Restaurant Management

FEBRUARY 19, 2020

” Clark joins Papa John’s from Taco Bell, where she was Executive Vice President of Restaurant Experience. In her role there, she oversaw the entire customer experience of Taco Bell’s 7,000 restaurants, including design, consumer facing technology, merchandising, customer marketing, new concepts and company development.

Food and Beverage 122

Food and Beverage Food and Beverage Point of Sale Customer Experience 122