Modern Restaurant Management

JUNE 3, 2021

Since the early stages of the health crisis, the State of What Feeds Us has monitored the surge in drive-thru visits and rise in curbside and in-store pickups as consumers sought a safer, more contactless customer experience. Apps are being downloaded for convenience and discounts. Download the report here. Mobile Apps.

Food and Beverage 189

Food and Beverage Food and Beverage Recipes Hospitality 189

Modern Restaurant Management

JULY 20, 2021

The report takes a look at thousands of reviews, listings, and rankings from the past year to identify which brands are going above and beyond to acquire and retain brand loyal customers through local search optimization. The report revealed several key findings about the Restaurant industry's online and offline customer experience.

Food and Beverage 189

Food and Beverage Food and Beverage Customer Experience Purchasing 189

Modern Restaurant Management

MAY 5, 2021

Notably, 70 percent of these restaurants plan to dedicate their relief funds to purchasing equipment, furniture and supplies in 2021. 92 percent of respondents said they intend to purchase equipment online more frequently going forward. Download the full report: Delivering on Restaurant Rewards here. Paytronix Systems, Inc.,

Food and Beverage 196

Food and Beverage Food and Beverage Purchasing Customer Experience 196

Modern Restaurant Management

APRIL 20, 2021

To learn more about how the leading multi-location brands are performing in the top digital channels, download the 2021 Localized Marketing Benchmark Report here. the Index serves as a scorecard for operational health, focusing on key performance metrics for sales, costs, customer experience, loss, and employee trends.

Food and Beverage 189

Food and Beverage Food and Beverage Purchasing Sports Arena 189

Modern Restaurant Management

MAY 1, 2020

. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes. ” Frequent users adjusted their purchase behavior. consumers’ food purchasing trends before, during and after the COVID-19 stay-at-home restrictions. Eating 2020. Rely on QSR.

Food and Beverage 191

Food and Beverage Food and Beverage Purchasing Food Supply 191

Modern Restaurant Management

JULY 1, 2020

Nearly 3 in 5 Americans (57 percent) said a local business' pandemic-friendly services (including curbside pickup, local food and grocery delivery and contactless payments) led them to purchase goods or services from a local business for the first time. Make sure new options to communicate with customers are convenient and organized.

Chef 180

Chef Purchasing Food and Beverage Food and Beverage 180

Modern Restaurant Management

DECEMBER 28, 2020

We believe guests will want and value this type of unique experience even more next year. Britt Mills, Senior Director of Customer Experience at Mobiquity. In 2021, we will see a dip in customer satisfaction. At Fogo, there’s always a sense of discovery. Tasso Roumeliotis, CEO and Founder of Numa.

Purchasing 230

Purchasing Customer Experience Customer Service Customer Service 230

Lavu

MARCH 11, 2020

While the most comprehensive restaurant management system might be tempting to purchase, you might not actually need a complete one. On the other hand, you might purchase a system that doesn’t have enough of what your restaurant needs. However, choosing a single software solution is more cost-effective than purchasing several.

Restaurant Management 78

Restaurant Management Restaurant Manager Inventory Inventory Management 78

Modern Restaurant Management

AUGUST 19, 2020

The purchase is expected to be completed in September 2020. Once recognized, the business simply draws from the customer’s PopID account before sending a text message confirming payment. PopID accounts also tie to loyalty programs for automatic credit with every purchase. Brands Inc. for approximately $25 million.

Food and Beverage 206

Food and Beverage Food and Beverage Chef Purchasing 206

Modern Restaurant Management

FEBRUARY 25, 2020

Yelp's restaurant technology is increasing foot traffic to restaurants, providing more accurate wait times, seating more customers during traditionally slower dining time, and driving return diners by improving the customer experience. ” For customers, the only requirement is a digital wallet.

Recipes 139

Recipes Customer Experience Purchasing Cruise 139

Modern Restaurant Management

JULY 7, 2020

and BurgerFi International entered into a definitive agreement at a $100 million purchase price to combine and form BurgerFi International, Inc. Download the guidelines here. Customer satisfaction increases as wait times decrease — the net result is a better customer experience with fresher food.

Hospitality 192

Hospitality Hospitality Point of Sale Customer Experience 192

Modern Restaurant Management

AUGUST 17, 2020

Consumers rallied to support local restaurants, as nearly 40 percent of respondents in the US and 36 percent in the UK noted they purchased more frequently from independent brands during stay-at-home-orders. This is compared to only 23 percent of the US and 17 percent of UK consumers reporting an increase in purchasing from national chains.

Food and Beverage 197

Food and Beverage Food and Beverage Purchasing Point of Sale 197

Modern Restaurant Management

AUGUST 5, 2020

. “The NCR Aloha platform enables restaurants to accelerate digital transformation and constantly adapt to changes in the market so they can focus on what they do best, great food and customer experience.” o help restaurants move toward a contactless, mobile-driven customer experience, CardFree ––the S.F.-based

Recipes 210

Recipes Food and Beverage Food and Beverage Hospitality 210

Modern Restaurant Management

JANUARY 15, 2020

Download the full report here. Wine : Women drive wine purchasing more than men, with 60 percent of goPuff wine orders coming from women over the age of 45; that said, men who are more likely to order wine exist in the 31-34 age range. The What's Hot survey was conducted in November-December 2019. Convenient Sustainability.

Food and Beverage 110

Food and Beverage Food and Beverage Purchasing Restaurant Management 110

Modern Restaurant Management

OCTOBER 31, 2019

Rakuten Ready unveiled a benchmark study enlisting secret shoppers to evaluate the Order for Pickup customer experience and wait times at 25 top quick-service restaurant, retail and grocery brands across the U.S. The full report can be downloaded here. For the full industry outlook, click here , Customer Experience Rankings.

Customer Experience 138

Customer Experience Food and Beverage Food and Beverage Point of Sale 138

Modern Restaurant Management

JUNE 12, 2020

Recognizing innovation in the making, Cuisine Solutions purchased the franchise rights for Taffer’s Tavern locations both in the heart of Washington D.C. The implementation reflects a continued trend for Revel in customer deployments that replace outdated legacy systems and increased business demand for cloud-based systems.

Customer Experience 168

Customer Experience Purchasing Inventory Restaurant Management 168

Modern Restaurant Management

MAY 27, 2020

” In Europe, Tork has pledged support and donations to #HorecaComeback and #HelpDeHoreca , two initiatives that encourage consumers to purchase online vouchers that can be redeemed once restaurants reopen, to provide restaurants with working capital during this critical time. PathSpot Secures Funding. Bring Your Own Menu.

Food and Beverage 176

Food and Beverage Food and Beverage Recipes Food Service 176

Modern Restaurant Management

JUNE 19, 2020

. “This is the first, digital initiative to challenge Black consumers and allies to buy from a Black-owned business and upload their receipt into a platform that publicly displays how individual purchases can make a collective impact,” said Kezia M. Williams, Lead Organizer for My Black Receipt and CEO of the Black upStart.

Purchasing 145

Purchasing Hospitality Hospitality Food Safety 145

Modern Restaurant Management

AUGUST 28, 2020

. “We worked tirelessly to identify and eliminate all of the historical pain points of creating and installing a project and poured all of that knowledge into making the commercial AV project experience enjoyable, starting with programming in Creator.” App can be downloaded at the Apple Store and Google Play.Apple App Store.

Chef 145

Chef Food and Beverage Food and Beverage Nutrition 145

Modern Restaurant Management

DECEMBER 16, 2019

Unfortunately, with consumers making more purchases from home, a trend that shows no signs of lessening, eating out is likely to be limited.” November and December purchases typically account for upwards of 50 percent of annual gift cards sales. That points to decent, but not great, overall holiday shopping.

Food and Beverage 128

Food and Beverage Food and Beverage Purchasing Food Prices 128

Modern Restaurant Management

SEPTEMBER 24, 2021

Greek from Greece (gfg) Café, the authentic Greek fast casual phenomenon, recently opened its fifth New York location at 100 Purchase Street in Rye. The VROMO system offers route optimization, branded delivery tracking and restaurant messaging as a standard, to ensure an exceptional delivery experience for customers.

Food and Beverage 185

Food and Beverage Food and Beverage Hospitality Hospitality 185

Modern Restaurant Management

OCTOBER 4, 2021

For restaurant brands, the digital pivot is imperative to getting the customer experience right.” App downloads remain strong. 59 percent downloaded at least one new restaurant app in the last three months. . · 63 percent of customers are impacted by recent price increases. Generational.

Food and Beverage 170

Food and Beverage Food and Beverage Staffing Customer Experience 170

Modern Restaurant Management

JUNE 18, 2020

The path to purchase is often very short – 77 percent of consumers are making their restaurant decision less than 30 minutes before they order. Additionally, 63 percent of customers have changed their mind about what restaurant to order from because of a coupon or promotion presented to them while browsing.

Customer Experience 184

Customer Experience Hospitality Hospitality Purchasing 184

Modern Restaurant Management

JULY 1, 2021

Customers prefer full-service experience over fast food dining. In terms of the customer experience, full-service restaurants have the edge. In fact, the industry overall outperforms the limited-service category across nearly all customer experience benchmarks measured by the ACSI. million on food in 2020.

Food and Beverage 154

Food and Beverage Food and Beverage Purchasing Customer Experience 154

Modern Restaurant Management

FEBRUARY 1, 2021

Mobile POS terminals are integrated with mobile devices such as smart phones and tablets, which offer benefits such as reduced serving time, higher workforce efficiency, while improve customer experience. Download the full report here. Consumers Like Wine. wineries shipped more than $3.7 wineries shipped more than $3.7

Food and Beverage 133

Food and Beverage Food and Beverage Customer Service Customer Service 133

Modern Restaurant Management

OCTOBER 8, 2020

This free product allows restaurants to create a menu QR code on Tripadvisor to download and place throughout their restaurant, minimizing the staff and guest contact found with standard reusable menus. With each purchase, app users are building up loyalty points that can be redeemed for monetary value and rewards. The new BOHA!

Food and Beverage 154

Food and Beverage Food and Beverage Point of Sale Nutrition 154

Modern Restaurant Management

JUNE 8, 2020

“As businesses begin to reopen in a post-COVID-19 world, safety and assurance have become critical factors when thinking about the Customer Experience holistically,” said David Hoodis, Mood Media’s CEO. ” Davisware and Parts Town Team Up. ” Davisware and Parts Town Team Up. .”

Food Safety 154

Food Safety Food and Beverage Food and Beverage Customer Experience 154

Modern Restaurant Management

JUNE 14, 2020

Our app offers a zero-touch experience, which is not only helpful during this global pandemic, but will also help propel the restaurant industry into the future." " How BellyMelly Works (Dine-In Experience): Customer downloads free BellyMelly app (available for iOS and Android ).

Food and Beverage 169

Food and Beverage Food and Beverage Customer Experience Catering 169

Modern Restaurant Management

MAY 7, 2021

Mark Kelegian and his family purchased Randy’s Donuts in 2015. Through May 23, guests can donate $3 or more to purchase a No Kid Hungry pin-up at Genghis Grill restaurants across the country. Joining the Real Rewards program is easy when you download the Yogurtland mobile app on your Android or iOS phone.

Food and Beverage 173

Food and Beverage Food and Beverage Purchasing Online Ordering Systems 173