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Beyond Menus: Creative QR Code Uses for Restaurants

Modern Restaurant Management

To capitalize on this momentum, here’s how to use QR codes as part of your recipe for creating brand awareness and improving customer experience. Whip Up More Customer Engagement More than 60 percent of restaurants say their top strategic goal is improving digital customer engagement.

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MRM Research Roundup: Top F&B Trends to Watch

Modern Restaurant Management

With the holidays upon us and as we move into the new year, we expect more consumers will use delivery for their hosting needs – whether it’s to get the secret ingredient for that famous family recipe or festive decor to perfect their holiday tablescape.

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Don’t Let Your Loyalty Program Go Stale – Putting CX Center Table

Modern Restaurant Management

Here’s how loyalty programs often pan out: A customer downloads the app. In today’s digital world, restaurant and food brands need to focus on digital engagement that freshens up the overall customer experience (CX), making the process more convenient, informative, and integrated from start to finish.

Recipes 194
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MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Since the early stages of the health crisis, the State of What Feeds Us has monitored the surge in drive-thru visits and rise in curbside and in-store pickups as consumers sought a safer, more contactless customer experience. Apps are being downloaded for convenience and discounts. Download the report here. Mobile Apps.

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NLRB Joint Employer Final Rule and America’s Classics

Modern Restaurant Management

The digital platform will offer recipe inspiration, how-to videos, baking trend analysis and an interactive forum that allows users to submit questions and connect with baking experts and peers from across the country. ” For customers, the only requirement is a digital wallet. ” QikServe Teams with FreedomPay.

Recipes 139
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Tyga Bites and Sushi with an Attitude

Modern Restaurant Management

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. .”

Recipes 210
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Takeout For Good and Menus Go Tech

Modern Restaurant Management

Service Management Group (SMG) has become the first experience management platform to integrate ratings and review data from the third-party delivery industry. With delivery service review data available alongside customer feedback and operational data, brands have a more holistic and actionable view of the customer experience.