Modern Restaurant Management

SEPTEMBER 27, 2023

Keeping track of food and beverage inventory is imperative to preventing product waste and theft. It’s also important to consider the customer experience. In turn, owners should be intentionally aware of where their money is going to ensure they are making more than they are spending.

Inventory Management 192

Inventory Management Inventory Point of Sale Customer Experience 192

Modern Restaurant Management

MARCH 18, 2024

The discussion included food, beverage, nutrition, lifestyle and unique aspects of boutique and high volume foodservice. Food trucks that bring food to patrons where they live and work has become a part of everyday life. Omakase is exploding as restaurant patrons clamor to experience chefs’ tasting menus.

Food and Beverage 187

Food and Beverage Food and Beverage Chef Catering 187

Modern Restaurant Management

MARCH 22, 2023

As if hiring struggles weren’t enough of a problem, retaining employees remains a challenge, with the quit rate in food service at approximately 5.4 – 6.2 IoT is enabling restaurant employees to focus on what matters most, the customer experience, by automating manual back-of-house tasks to free up their time.

Staffing 169

Staffing Customer Experience Food and Beverage Food and Beverage 169

Modern Restaurant Management

SEPTEMBER 14, 2022

We hope you enjoy your dining experience with us. AI-based robots cook your food and deliver meals on time without missing a beat. Local health lockdowns and limitations caused havoc for food supply chains, staffing, customer demand, and remote ordering. To get a receipt for your order, reply with Hi.

Staffing 192

Staffing Customer Experience Inventory Food and Beverage 192

Modern Restaurant Management

MARCH 22, 2021

Prior to COVID-19, many restaurant owners were challenged by food, beverage and labor costs. A cocktail server comes to the table to take and deliver beverage orders. Once the food is ready, a runner brings it out. I believe this greatly takes away from the customer experience aspect of our industry.

Food and Beverage 197

Food and Beverage Food and Beverage Staffing Inventory 197

Modern Restaurant Management

SEPTEMBER 11, 2023

Automated Ordering AI-powered chatbots can handle customer orders, reducing the need for human intervention. Within a single chat interface, consumers can go through the entire menu, choose food and beverage products, add them to their cart, and make payments. For example, Gupshup partnered with India-based food joint Wow!

Staffing 202

Staffing Food and Beverage Food and Beverage Inventory 202

Modern Restaurant Management

FEBRUARY 11, 2020

Really, wherever food and beverage has an intentional focus on quality and customer experience, fine tea has a rightful place – just like wine and craft beverages. An Alternative to Coffee, Carbonated Beverages and Alcohol. These are just a few of the many options. More Sophisticated Consumer Palates.

Food and Beverage 192

Food and Beverage Food and Beverage Customer Experience Chef 192

Food Safety Tech

DECEMBER 8, 2024

Smart beverage packaging can create innovative customer experiences, reduce waste, improve safety and more. Todays packaging technologies can transform how customers and retailers interact with beverage products. Improved Customer Convenience Smart beverage packaging can drastically improve customer convenience.

Food and Beverage 52

Food and Beverage Food and Beverage Inventory Customer Experience 52

Modern Restaurant Management

DECEMBER 23, 2020

Restaurant design, kitchens, and the dining customer experience has been changing over the past few years and with the COVID pandemic, it may be changing again. These aspects create a modern yet interactive dining experience with a connection to the built environment.

Food and Beverage 209

Food and Beverage Food and Beverage Chef Food Preparation 209

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. Customers expect efficient and convenient payments, and restaurants must adapt to meet those demands Tap-to-pay, tableside QR codes, tablets — you name it — help the food service industry embrace flexible and intelligent payment systems.

Customer Experience 165

Customer Experience Inventory Inventory Management Food and Beverage 165

Modern Restaurant Management

DECEMBER 31, 2020

Modern Restaurant Management (MRM) magazine asked restaurant and food and beverage industry experts for their insights on what trends will be on the radar for restaurant owner and operators in 2021. This comprehensive annual report identifies key influences in restaurants, hotels, food, beverage, and hospitality marketing.

Food and Beverage 202

Food and Beverage Food and Beverage Customer Experience Recipes 202

Modern Restaurant Management

MAY 13, 2024

Some brands’ apps even track mobile-order customers’ location to help ensure their food is fresh, whether it’s a burger or a salad. Through geofencing, the apps can tell when a customer is close, alerting restaurant teams to have the order ready in time – neither too early nor too late.

Food and Beverage 194

Food and Beverage Food and Beverage Customer Experience Purchasing 194

Modern Restaurant Management

JULY 20, 2021

Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across Brands that prioritize responding to reviews and maintaining listing accuracy typically have better insight into the true customer experience.

Food and Beverage 189

Food and Beverage Food and Beverage Customer Experience Purchasing 189

Food Safety News

SEPTEMBER 5, 2023

The 88th Texas Legislature passed two bills impacting food establishments with Sept. The new laws benefit the 55,000 food service establishments in the Lone Star State that employ more than 1.4 1 implementation dates. million Texans, plus the communities they serve.

Food Safety 82

Food Safety Food and Beverage Food and Beverage Food Service 82

Modern Restaurant Management

MAY 9, 2022

Watch percentages of alcoholic beverages, appetizers and desserts sold by transaction. Finding a way to upsell items such as alcoholic beverages, salads or desserts can deliver a higher average check. While inflation may drive customers away, a poor experience exacerbates the problem. Consider the value equation.

Food and Beverage 174

Food and Beverage Food and Beverage Staffing Customer Experience 174

Modern Restaurant Management

APRIL 12, 2021

No matter the type of restaurant you own, the type of food you serve, or the usual customers who walk through your door, you need to focus on making your off-premise sales a keystone aspect of your restaurant business. With online ordering, the customer has time to check and review their order for accuracy before submitting it.

Online Ordering Systems 132

Online Ordering Systems Customer Experience Food and Beverage Food and Beverage 132

Modern Restaurant Management

MARCH 4, 2021

According to Statista , between March and October 2020 the food services industry lost $130 billion in sales compared to the previous year. Expect more restaurants to ask customers to come inside only when their table is ready. Health and safety will be a defining part of the customer experience for the foreseeable future.

Food and Beverage 197

Food and Beverage Food and Beverage Customer Experience Chef 197

Total Food Service

DECEMBER 6, 2023

The goal is twofold: to plug the leaks that drain profits and enhance the customer experience. Self-Pour Beverage Systems as a Solution As we transition from identifying the problem to exploring solutions, self-pour technology directly addresses the core issues of inventory shrinkage. This level of insight is transformative.

Inventory 104

Inventory Food and Beverage Food and Beverage Customer Experience 104

Modern Restaurant Management

DECEMBER 14, 2021

According to the National Restaurant Association’s State of the Industry report, 68 percent of customers say they are more likely to purchase takeout or delivery of food than they were before the pandemic. Food and beverage sales in the restaurant and foodservice industry are projected to total $789 billion in 2021, up 19.7

Staffing 203

Staffing Food and Beverage Food and Beverage Purchasing 203

Modern Restaurant Management

DECEMBER 20, 2022

While sales have in many cases, rebounded, operators faced ongoing struggles from inflationary pressure on food costs, hiring and retaining staff, along with supply chain issues and availability of key items. Customers now rely on new technology, like contactless payments, mobile apps, and self-serve kiosks to get the food they want and fast.

Food and Beverage 193

Food and Beverage Food and Beverage Staffing Customer Experience 193

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. " Beverage Insights. So, what could a better designed and delivered beverage program mean for the channel?

Food and Beverage 177

Food and Beverage Food and Beverage Purchasing Customer Experience 177

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Point of Sale 123

Point of Sale Food and Beverage Food and Beverage Kitchen Display System 123

Modern Restaurant Management

JANUARY 3, 2025

For restaurateurs, the message is clear: in 2025, your space is no longer just where food is prepared and served. Those that managed to hold on have faced mounting challenges, with 98 percent citing higher labor costs, 97 percent struggling with higher food costs, and 38 percent reporting they were not profitable last year.

Customer Experience 100

Customer Experience Chef Food and Beverage Food and Beverage 100

Modern Restaurant Management

APRIL 11, 2023

As restaurants work overtime to deal with soaring costs, ongoing labor shortages and growing economic uncertainty, many are pushing the limits of what used to be their competitive space to extend their brand and get in front of new potential customers. And why not?

Food and Beverage 187

Food and Beverage Food and Beverage Purchasing Customer Experience 187

Modern Restaurant Management

DECEMBER 21, 2022

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. – Chris Adams, VP of Strategy, Oracle Food and Beverage. "As

Food and Beverage 155

Food and Beverage Food and Beverage Staffing Chef 155

Modern Restaurant Management

DECEMBER 26, 2024

By mid-2024, 82 percent of food and beverage operators were still actively recruiting, with chefs and cooks comprising 30 percent of open roles. Economic shifts including inflation-driven cost increases in food, utilities and supplies; regulatory changes and climate-related disruptions will continue to challenge restaurant operators.

Recipes 151

Recipes Food and Beverage Food and Beverage Customer Experience 151

Modern Restaurant Management

MAY 19, 2022

Menu engineering is a top-down approach to increasing revenue while Actual versus Theoretical (AvT) – tracking the difference between theoretical food costs and actual food costs – is a bottom-up approach to controlling costs. Theoretical (AvT) Variances to Control Food Costs. Track Food Waste.

Recipes 165

Recipes Inventory Food and Beverage Food and Beverage 165

Modern Restaurant Management

APRIL 29, 2021

“We are seeing sign-on bonuses at fast food and fast casual locations, something never seen before in the industry. Fast casual will continue to push out full-service brands because they can assemble food in front of you and get food to the customer more quickly.

Staffing 220

Staffing Food and Beverage Food and Beverage Customer Experience 220

Modern Restaurant Management

MAY 12, 2021

No matter the type of restaurant you own, the type of food you serve, or the usual customers who walk through your door, you need to focus on making your off-premise sales a keystone aspect of your restaurant business. These business models allow customers to avoid paying delivery fees and saves your restaurant time and money.

Customer Experience 100

Customer Experience Online Ordering Systems Food and Beverage Food and Beverage 100

Modern Restaurant Management

DECEMBER 21, 2023

BrewLogix sees consumers of craft beverages moving from a “consumption creates the experience” mindset to an “experience creates consumption” mindset. Craft beverage consumers have evolved. They look for experiences that include craft beverages rather than viewing consumption as the end game.

Food and Beverage 123

Food and Beverage Food and Beverage Customer Experience Point of Sale 123

Modern Restaurant Management

NOVEMBER 11, 2019

This edition of MRM News Bites SevenRooms, Miso Robotics , PARTech, Delaware North, Illes Foods, Tablelist and Discotech and US Foods. SevenRooms released its “Checking In For F&B” report, which uncovered the most important things to today’s traveler when it comes to food and beverage at hotels.

Food and Beverage 91

Food and Beverage Food and Beverage Chef Purchasing 91

Modern Restaurant Management

JANUARY 15, 2024

Provide choices for your customers, including garlic parm and mango habanero, or better yet, create your own wing sauce. Many consumers are leaning towards locally sourced products and homemade food items, so a housemade sauce is sure to impress.

Inventory 195

Inventory Catering Catering Food and Beverage 195

Modern Restaurant Management

JUNE 3, 2021

Since the early stages of the health crisis, the State of What Feeds Us has monitored the surge in drive-thru visits and rise in curbside and in-store pickups as consumers sought a safer, more contactless customer experience. ” Highlights from the report include: Fast Food. Fast food reigns supreme.

Food and Beverage 188

Food and Beverage Food and Beverage Recipes Hospitality 188

Modern Restaurant Management

DECEMBER 30, 2020

This edition of MRM Research Roundup features top trends for 2020, how 2020 changed food and the year's top wines. Moreover, it highlights the ingenuity of restaurants in pivoting their business models to leverage low-risk options, like ghost kitchens and pop-ups, and creating new customer experiences, both on- and off-premise.

Food and Beverage 192

Food and Beverage Food and Beverage Point of Sale Inventory 192

Modern Restaurant Management

JUNE 1, 2023

Through engagement-based loyalty, restaurants can incentivize customers to utilize loyalty features that improve experience satisfaction such as saving favorites & reordering, contactless payment, or skip the wait benefits for sit-down restaurants.

Customer Experience 165

Customer Experience Customer Service Customer Service Food and Beverage 165

Chef's Deal

NOVEMBER 20, 2023

Cold beverage dispensers specialize in storing and dispensing cold beverages such as juice, slushies, iced tea, lemonade, and similar drinks with built-in refrigeration systems, several hoppers, and user-friendly designs. In addition to their operational functions, cold beverage dispensers are great display tools.

Food and Beverage 45

Food and Beverage Food and Beverage Catering Catering 45

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. Beyond the realm of food, a similar shift has occurred with electric cars.

Food and Beverage 189

Food and Beverage Food and Beverage Food Safety Customer Experience 189