Remove Customer Experience Remove Food and Beverage Remove Food Service
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New & Notable: TEAM Schostak Celebrates 40, AI in Food Service and Beachy Tech

Modern Restaurant Management

He started his career with Hardee’s Food Systems in 1983 ending in the position of District Manager. Paul Soulliere began his career with Hardee's Food Systems in 1978 and worked his way up as Crew Supervisor, Assistant Manager, and Restaurant Manager. Bill is a 1982 graduate of Michigan State University.

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Three Simple Ways Restaurants Can Embrace IoT in 2022

Modern Restaurant Management

While there is plenty of technology out there to optimize your establishment, one food service trend is becoming a mainstay: Internet of Things. There are different IoT-based solutions on the market designed to decrease downtime, increase energy and operational efficiency and improve overall customer experience.

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IoT Can Help Bridge the Staffing Shortage Gap

Modern Restaurant Management

As if hiring struggles weren’t enough of a problem, retaining employees remains a challenge, with the quit rate in food service at approximately 5.4 – 6.2 IoT is enabling restaurant employees to focus on what matters most, the customer experience, by automating manual back-of-house tasks to free up their time.

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How Self-Serve Beverage Systems Are Shaping the Future of Restaurants

Total Food Service

Self-serve beverage systems. So, where does a self-serve beverage system fit into this landscape? This expedited ROI is a testament to the operational efficiencies, enhanced customer experiences, and profit optimization these systems offer. A promising solution? Let’s delve into the numbers and narratives.

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Consumer Habits Are Changing — What’s Next for Restaurant Tech?

Modern Restaurant Management

The food industry has been historically slow to integrate technology and digital solutions. Customers expect efficient and convenient payments, and restaurants must adapt to meet those demands Tap-to-pay, tableside QR codes, tablets — you name it — help the food service industry embrace flexible and intelligent payment systems.

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.

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Creative Destruction in the Restaurant: Eight Things COVID-19 Changed Forever

Modern Restaurant Management

According to Statista , between March and October 2020 the food services industry lost $130 billion in sales compared to the previous year. Expect more restaurants to ask customers to come inside only when their table is ready. Health and safety will be a defining part of the customer experience for the foreseeable future.