Modern Restaurant Management

DECEMBER 26, 2024

In 2025, the restaurant and broader hospitality industry finds itself at a critical juncture. While corporate travel is expected to pick up, helping offset a predicted slowdown in leisure spending, the broader hospitality sector must grapple with economic and operational risks. restaurants broke records with projected sales of $1.1

Recipes 151

Recipes Food and Beverage Food and Beverage Customer Experience 151

Total Food Service

DECEMBER 6, 2023

In the hospitality industry, where profit margins are notoriously slim, typically ranging from 0 to 15 percent with an average falling between 3 to 5 percent , every efficiency gain and cost-saving measure can make a significant difference. The goal is twofold: to plug the leaks that drain profits and enhance the customer experience.

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Inventory Food and Beverage Food and Beverage Customer Experience 104

Modern Restaurant Management

DECEMBER 20, 2022

While sales have in many cases, rebounded, operators faced ongoing struggles from inflationary pressure on food costs, hiring and retaining staff, along with supply chain issues and availability of key items. If 2022 made one thing clear, it’s that consumers want a digital experience. Hospitality will undoubtedly do well.

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Food and Beverage Food and Beverage Staffing Customer Experience 193

Modern Restaurant Management

DECEMBER 21, 2022

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. – Chris Adams, VP of Strategy, Oracle Food and Beverage. "As

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Food and Beverage Food and Beverage Staffing Chef 155

Modern Restaurant Management

DECEMBER 30, 2020

This edition of MRM Research Roundup features top trends for 2020, how 2020 changed food and the year's top wines. “This year’s restaurant trends highlight the grit and perseverance of the hospitality industry during a year of unprecedented challenges,” said Krystle Mobayeni, Co-Founder and CEO of BentoBox.

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Food and Beverage Food and Beverage Point of Sale Inventory 192

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. Beyond the realm of food, a similar shift has occurred with electric cars.

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Food and Beverage Food and Beverage Food Safety Customer Experience 189

Modern Restaurant Management

JULY 20, 2021

Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across Brands that prioritize responding to reviews and maintaining listing accuracy typically have better insight into the true customer experience. Self-Delivery Doughnut.

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Food and Beverage Food and Beverage Customer Experience Purchasing 189

Modern Restaurant Management

APRIL 29, 2021

“We are seeing sign-on bonuses at fast food and fast casual locations, something never seen before in the industry. Fast casual will continue to push out full-service brands because they can assemble food in front of you and get food to the customer more quickly. This is what has been working for me.”

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Staffing Food and Beverage Food and Beverage Customer Experience 220

Modern Restaurant Management

DECEMBER 21, 2023

BrewLogix sees consumers of craft beverages moving from a “consumption creates the experience” mindset to an “experience creates consumption” mindset. Craft beverage consumers have evolved. They look for experiences that include craft beverages rather than viewing consumption as the end game.

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Food and Beverage Food and Beverage Customer Experience Point of Sale 123

Modern Restaurant Management

JUNE 3, 2021

Since the early stages of the health crisis, the State of What Feeds Us has monitored the surge in drive-thru visits and rise in curbside and in-store pickups as consumers sought a safer, more contactless customer experience. ” Highlights from the report include: Fast Food. Fast food reigns supreme.

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Food and Beverage Food and Beverage Recipes Hospitality 188

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

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Food and Beverage Food and Beverage Purchasing Hospitality 186

Modern Restaurant Management

NOVEMBER 11, 2019

This edition of MRM News Bites SevenRooms, Miso Robotics , PARTech, Delaware North, Illes Foods, Tablelist and Discotech and US Foods. SevenRooms released its “Checking In For F&B” report, which uncovered the most important things to today’s traveler when it comes to food and beverage at hotels.

Food and Beverage 91

Food and Beverage Food and Beverage Chef Purchasing 91

Total Food Service

DECEMBER 5, 2023

Few understand what it takes to succeed in providing a unique food, beverage and merchandise experience for the nation’s sports and entertainment patron. With that, we sought out Dan Smith, Legends’ president of hospitality, to share his thoughts on where the guest experience is headed for the nation’s fandom.

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Hospitality Hospitality Food and Beverage Food and Beverage 98

Modern Restaurant Management

JUNE 2, 2021

When thinking about the future of the dining experience post COVID, it is easy to get caught focusing on things like digital only self-service, sci-fi-like drone food delivery and taking pills or shakes instead of food. Almost more than any other sector, we’ve seen this in the restaurant and hospitality industry.

Food and Beverage 197

Food and Beverage Food and Beverage Inventory Customer Experience 197

Modern Restaurant Management

DECEMBER 14, 2021

With leaner teams and limited resources, brands must prioritize investing in a tech stack that helps navigate these obstacles and optimize operations while continuing to deliver a premium customer experience. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

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Staffing Food and Beverage Food and Beverage Customer Experience 184

Modern Restaurant Management

FEBRUARY 18, 2020

Elo’s Sonal Apte, vice president of retail and hospitality. Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will demand a personalized journey when food is delivered to their door. Christopher Baron of RedBaron Consulting.

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Food and Beverage Food and Beverage Catering Catering 210

Modern Restaurant Management

DECEMBER 28, 2023

Top Eats, Drinks, and More No fork, no problem: In addition to fries defending its spot as the most ordered food of the year (and the past decade!), this year was all about finger foods, with many indulging in items best enjoyed without utensils, like mozzarella sticks, wings, pepperoni pizza, and chips & queso.

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Food and Beverage Food and Beverage Chef Recipes 149

Modern Restaurant Management

SEPTEMBER 14, 2021

He started his career with Hardee’s Food Systems in 1983 ending in the position of District Manager. Paul Soulliere began his career with Hardee's Food Systems in 1978 and worked his way up as Crew Supervisor, Assistant Manager, and Restaurant Manager. Bill is a 1982 graduate of Michigan State University.

Food Service 140

Food Service Food Service Chef Food and Beverage 140

Total Food Service

SEPTEMBER 18, 2023

Initially met with skepticism, self-service ordering kiosks have become an integral part of the hospitality sector. With over 65% of quick-service customers 1 opting for kiosk-based ordering, the labor shortages have acted as a catalyst, propelling businesses to explore automated solutions. For many diners, time is of the essence.

Food and Beverage 82

Food and Beverage Food and Beverage Hospitality Hospitality 82

Chef's Deal

NOVEMBER 20, 2023

Cold beverage dispensers specialize in storing and dispensing cold beverages such as juice, slushies, iced tea, lemonade, and similar drinks with built-in refrigeration systems, several hoppers, and user-friendly designs. In addition to their operational functions, cold beverage dispensers are great display tools.

Food and Beverage 45

Food and Beverage Food and Beverage Catering Catering 45

Modern Restaurant Management

SEPTEMBER 30, 2020

The Buzz on Beverages. Rabobank’s newest Beverage Market Buzz report, which details how companies have responded to the COVID-19 crisis and 5 types of strategic responses that have shown some success. Rabobank estimates the pandemic has accelerated online food and beverage purchasing penetration by 18 months.

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Food and Beverage Food and Beverage Purchasing Hospitality 181

Modern Restaurant Management

JANUARY 3, 2024

" – Andrew Glantz, GiftAMeal Founder/CEO Guest data is the key to driving hospitality at scale. In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty.

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Food and Beverage Food and Beverage Customer Experience Catering 132

Modern Restaurant Management

JULY 1, 2020

There has also been an increase in review content for Black-owned restaurants and food businesses (up 9X) and nightlife (up 13X). shows that consumers feel safer when hotels and restaurants raise their cleaning protocols to include hospital-grade disinfectants and third-party audits.

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Chef Purchasing Food and Beverage Food and Beverage 180

Modern Restaurant Management

DECEMBER 18, 2024

Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant. We'll see the continued shift of leveraging AI to help with other commodity tasks to free up humans to have more time to give customers higher-quality hospitality.

Food and Beverage 159

Food and Beverage Food and Beverage Catering Catering 159

Total Food Service

OCTOBER 25, 2023

General Manager Patrick Wynn understands that to maximize the customer experience at a public golf course, it is imperative to provide exceptional food and beverage offerings. Great food and beverage options have the potential to greatly enhance the overall experience for golfers and guests,” Wynn noted. “By

Food and Beverage 80

Food and Beverage Food and Beverage Chef Catering 80

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. In 2024, staff shortages will force the hospitality industry to be even more efficient, adopting tech that streamlines all their processes, reducing the workload on their staff as much as possible.

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Catering Catering Food and Beverage Food and Beverage 212

Modern Restaurant Management

DECEMBER 19, 2023

This past year has shown us the invaluable difference that a warm and welcoming dining experience can make for customers, who are increasingly choosing establishments that go the extra mile in offering hospitality. We’ve seen how robotics can improve not only the customer experience, but the employee experience.

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Customer Experience Customer Service Customer Service Food and Beverage 117

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. The global food delivery market is expected to grow to 11.4

Food and Beverage 129

Food and Beverage Food and Beverage Staffing Chef 129

Modern Restaurant Management

AUGUST 19, 2020

US Foods Ghost Kitchens. US Foods Holding Corp. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. Plamondon Companies is celebrating 40 years of business in the hospitality industry.

Food and Beverage 182

Food and Beverage Food and Beverage Chef Purchasing 182

Modern Restaurant Management

APRIL 20, 2021

In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up. .” 62 percent of consumers have gone out to the On Premise for food since venues reopened, and 16 percent for a drink led occasion.

Food and Beverage 180

Food and Beverage Food and Beverage Purchasing Sports Arena 180

Modern Restaurant Management

DECEMBER 13, 2019

The new brand aims to fill a gap in the restaurant space by focusing on freshly-made breakfast foods and beverages with speed and convenience in mind, directly addressing a growing consumer demand in densely populated city centers. Freshly-squeezed orange juice, Signature Coffee Brews, including Nitro and specialty espresso beverages.

Catering 89

Catering Catering Food and Beverage Food and Beverage 89

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). In Asia, the third factor most often cited was provenance and food production methods. “Brands have a real opportunity to reassure and bring back customers.”

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Food and Beverage Food and Beverage Purchasing Food Supply 152

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

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Point of Sale Food and Beverage Food and Beverage Purchasing 119

Total Food Service

AUGUST 2, 2023

They use their smartphones for everything from discovering new restaurants, reading reviews, making reservations, and ordering food. They can also use technology to personalize the customer service experience, such as through personalized greetings or recommendations based on past orders.

Inventory Management 40

Inventory Management Food and Beverage Food and Beverage Inventory 40

Lavu

MARCH 23, 2020

Since most people want food at their event, it really is a win-win situation. Offering your restaurant as a venue gives potential customers a reason to dine with you and experience your hospitality. Wow them with your food and customer service, and you’ve gained a repeat customer. Proper Staffing.

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Customer Service Customer Service Food and Beverage Food and Beverage 78

Chef's Deal

JUNE 3, 2024

From ice machines essential in restaurants and hospitals to walk-in coolers and freezers pivotal for large-scale food storage, each type of refrigeration unit is tailored to meet distinct operational needs. They are ideal for small businesses, food trucks, and events where moderate ice production is needed.

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Food and Beverage Food and Beverage Commercial Kitchen Chef 59

American Dining Creations

JUNE 22, 2022

With their extensive food and beverage options, high convenience, impressive functionality and ease of use, it’s no surprise that micro markets are taking the food retail industry by storm. A micro market is a retail space where customers can purchase food and beverages with automated self-checkout technology.

Food and Beverage 40

Food and Beverage Food and Beverage Purchasing Customer Experience 40