Modern Restaurant Management

MARCH 26, 2020

At a time when most food and beverage leaders wouldn’t consider launching a new concept without a deep dive into the data, most lack even basic information about technology maintenance that could drive cost-saving, satisfaction-enhancing change. But they will devote little strategic thought to longer term maintenance and support.

Food and Beverage 218

Food and Beverage Food and Beverage Customer Experience Staffing 218

Modern Restaurant Management

DECEMBER 20, 2021

Contactless dining can impose a challenge of creating a memorable customer experience without actually engaging with customers. However, there are several ways you can enhance the contactless dining experience to ensure customer satisfaction remains high and your restaurant runs smoothly and efficiently.

Food and Beverage 227

Food and Beverage Food and Beverage Customer Experience Catering 227

Modern Restaurant Management

APRIL 11, 2023

As restaurants work overtime to deal with soaring costs, ongoing labor shortages and growing economic uncertainty, many are pushing the limits of what used to be their competitive space to extend their brand and get in front of new potential customers. And why not?

Food and Beverage 189

Food and Beverage Food and Beverage Purchasing Customer Experience 189

Modern Restaurant Management

JUNE 1, 2023

Personalization Is the Key A successful loyalty program takes a holistic approach and engages with customers across a variety of channels beyond the POS, including mobile app, online (web-based), social media, and email marketing and emerging channels such as voice, chat, and web3/metaverse.

Customer Experience 179

Customer Experience Customer Service Customer Service Food and Beverage 179

Modern Restaurant Management

APRIL 12, 2021

No matter the type of restaurant you own, the type of food you serve, or the usual customers who walk through your door, you need to focus on making your off-premise sales a keystone aspect of your restaurant business. With online ordering, the customer has time to check and review their order for accuracy before submitting it.

Online Ordering Systems 162

Online Ordering Systems Customer Experience Food and Beverage Food and Beverage 162

Total Food Service

OCTOBER 25, 2023

The Town purchased the former Willow Ridge Country Club and rebranded it as Harrison Meadows. General Manager Patrick Wynn understands that to maximize the customer experience at a public golf course, it is imperative to provide exceptional food and beverage offerings.

Food and Beverage 80

Food and Beverage Food and Beverage Chef Catering 80

Modern Restaurant Management

NOVEMBER 11, 2019

This edition of MRM News Bites SevenRooms, Miso Robotics , PARTech, Delaware North, Illes Foods, Tablelist and Discotech and US Foods. SevenRooms released its “Checking In For F&B” report, which uncovered the most important things to today’s traveler when it comes to food and beverage at hotels.

Food and Beverage 118

Food and Beverage Food and Beverage Chef Purchasing 118

Modern Restaurant Management

MAY 12, 2021

No matter the type of restaurant you own, the type of food you serve, or the usual customers who walk through your door, you need to focus on making your off-premise sales a keystone aspect of your restaurant business. These business models allow customers to avoid paying delivery fees and saves your restaurant time and money.

Customer Experience 100

Customer Experience Online Ordering Systems Food and Beverage Food and Beverage 100

Modern Restaurant Management

DECEMBER 14, 2021

According to the National Restaurant Association’s State of the Industry report, 68 percent of customers say they are more likely to purchase takeout or delivery of food than they were before the pandemic. Food and beverage sales in the restaurant and foodservice industry are projected to total $789 billion in 2021, up 19.7

Staffing 203

Staffing Food and Beverage Food and Beverage Purchasing 203

Modern Restaurant Management

JULY 20, 2021

Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across Brands that prioritize responding to reviews and maintaining listing accuracy typically have better insight into the true customer experience.

Food and Beverage 189

Food and Beverage Food and Beverage Customer Experience Purchasing 189

Modern Restaurant Management

MAY 19, 2022

Menu engineering is a top-down approach to increasing revenue while Actual versus Theoretical (AvT) – tracking the difference between theoretical food costs and actual food costs – is a bottom-up approach to controlling costs. Theoretical (AvT) Variances to Control Food Costs. Track Food Waste.

Recipes 187

Recipes Inventory Food and Beverage Food and Beverage 187

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. " Beverage Insights. So, what could a better designed and delivered beverage program mean for the channel?

Food and Beverage 196

Food and Beverage Food and Beverage Purchasing Customer Experience 196

Lavu

NOVEMBER 17, 2023

This low profit margin can be attributed to the high overhead costs associated with running a restaurant, including rent, labor, food and beverage costs, and utilities, often account for a major chunk of your expenses, making it challenging to increase your restaurant profit margin. Their profit margins are around 6.5

Inventory Management 138

Inventory Management Inventory Food and Beverage Food and Beverage 138

Lithos POS

MARCH 26, 2024

In recent years, self-checkout kiosks have become increasingly popular in both retail and food & beverage industries. These self-serving devices offer customers a convenient and efficient way to complete transactions without the need for conventional human-assisted checkout. Did you know?

Purchasing 52

Purchasing Customer Experience Food and Beverage Food and Beverage 52

Modern Restaurant Management

DECEMBER 21, 2022

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. – Chris Adams, VP of Strategy, Oracle Food and Beverage. "As

Food and Beverage 167

Food and Beverage Food and Beverage Staffing Chef 167

Total Food Service

OCTOBER 13, 2023

Cubed Ice vs. Soft Ice When most people think of ice, they think of cubes—the hard, dense ice that you can freeze in trays and find in most restaurant and bar beverages. The two major reasons are customer experience and blended drinks. Do you serve frozen cocktails in addition to other adult beverages? Let’s find out.

Food and Beverage 73

Food and Beverage Food and Beverage Customer Experience Food Service 73

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. Beyond the realm of food, a similar shift has occurred with electric cars.

Food and Beverage 197

Food and Beverage Food and Beverage Food Safety Customer Experience 197

Chef's Deal

AUGUST 5, 2024

The main benefits of open-air merchandisers are enhanced product visibility, increased accessibility, better air circulation, energy efficiency, flexibility in merchandising, space efficiency, customer satisfaction, and cost-effective maintenance. Their simple design leads to lower maintenance costs, easier cleaning, and fewer malfunctions.

Food and Beverage 59

Food and Beverage Food and Beverage Food Service Food Service 59

Modern Restaurant Management

JUNE 28, 2024

“Both full-service and fast food restaurant customers are skewing a bit more toward higher income levels and college graduates,” says Forrest Morgeson, Associate Professor of Marketing at Michigan State University and Director of Research Emeritus at the ACSI. Chains affected include McDonald’s (visits down ~2.5

Food and Beverage 117

Food and Beverage Food and Beverage Inventory Management Customer Experience 117

FMT Magazine

MARCH 15, 2024

stands out for its innovative approach with its seamless blend of technology and consumer experience. Let’s explore Vendekin’s journey, focusing on its day-to-day operations, customer-centric approach, flexibility for Brands, and commitment to staying ahead in a tech-driven world.

Inventory 52

Inventory Inventory Management Food and Beverage Food and Beverage 52

American Dining Creations

JUNE 22, 2022

With their extensive food and beverage options, high convenience, impressive functionality and ease of use, it’s no surprise that micro markets are taking the food retail industry by storm. A micro market is a retail space where customers can purchase food and beverages with automated self-checkout technology.

Food and Beverage 40

Food and Beverage Food and Beverage Purchasing Customer Experience 40

Modern Restaurant Management

DECEMBER 30, 2020

This edition of MRM Research Roundup features top trends for 2020, how 2020 changed food and the year's top wines. While restaurants looked after frontline workers, diners lended their own efforts to support restaurants and their staff in 2020, offering donations, gift cards, tickets towards online classes and merchandise purchases.

Food and Beverage 211

Food and Beverage Food and Beverage Point of Sale Inventory 211

Chef's Deal

NOVEMBER 18, 2024

This profoundly impacts the overall customer experience and is crucial for bar and restaurant success. Impact on Flavor and Aroma The wine serving temperature influences how customers perceive the flavor and aroma of wine. Customer Experience Customer experience maximizes when you serve wine at its best.

Food and Beverage 45

Food and Beverage Food and Beverage Inventory Customer Experience 45

Modern Restaurant Management

SEPTEMBER 14, 2021

He started his career with Hardee’s Food Systems in 1983 ending in the position of District Manager. Paul Soulliere began his career with Hardee's Food Systems in 1978 and worked his way up as Crew Supervisor, Assistant Manager, and Restaurant Manager. Bill is a 1982 graduate of Michigan State University.

Food Service 173

Food Service Food Service Chef Food and Beverage 173

Total Food Service

DECEMBER 5, 2023

Few understand what it takes to succeed in providing a unique food, beverage and merchandise experience for the nation’s sports and entertainment patron. I enjoyed my whole career, working with that venue and others mostly on the food and beverage, and merchandise side of the business.

Hospitality 98

Hospitality Hospitality Food and Beverage Food and Beverage 98

Modern Restaurant Management

JUNE 2, 2021

When thinking about the future of the dining experience post COVID, it is easy to get caught focusing on things like digital only self-service, sci-fi-like drone food delivery and taking pills or shakes instead of food. These opportunities not only increase cheque size but also provide a much better customer experience.

Food and Beverage 197

Food and Beverage Food and Beverage Inventory Customer Experience 197

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Food and Beverage 189

Food and Beverage Food and Beverage Purchasing Hospitality 189

Chef's Deal

OCTOBER 16, 2023

Embracing these changes boosts the customer experience and creates new revenue avenues, reinforcing a restaurant’s market stance. It’s a vital strategy that enables businesses to cater seamlessly to this growing demand, upholding food quality, presentation, and overall satisfaction.

Commercial Kitchen 59

Commercial Kitchen Kitchen Equipment Food and Beverage Food and Beverage 59

Modern Restaurant Management

SEPTEMBER 30, 2020

The Buzz on Beverages. Rabobank’s newest Beverage Market Buzz report, which details how companies have responded to the COVID-19 crisis and 5 types of strategic responses that have shown some success. Rabobank estimates the pandemic has accelerated online food and beverage purchasing penetration by 18 months.

Food and Beverage 189

Food and Beverage Food and Beverage Purchasing Hospitality 189

Modern Restaurant Management

JUNE 3, 2021

Since the early stages of the health crisis, the State of What Feeds Us has monitored the surge in drive-thru visits and rise in curbside and in-store pickups as consumers sought a safer, more contactless customer experience. ” Highlights from the report include: Fast Food. Fast food reigns supreme.

Food and Beverage 189

Food and Beverage Food and Beverage Recipes Hospitality 189

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Food and Beverage 215

Food and Beverage Food and Beverage Catering Catering 215

Chef's Deal

AUGUST 14, 2023

By creating a unified list of items, you can set your claim over certain delicacies and leave a trustworthy impression on your customers. Grouping your foods and drinks properly and creating connections through discount menus can increase the likelihood of a customer buying more items.

Commercial Kitchen 52

Commercial Kitchen Kitchen Equipment Food and Beverage Food and Beverage 52

Lithos POS

JANUARY 27, 2023

Restaurant equipment can be tools, appliances, and other devices used in a restaurant to store, prepare, cook, and serve food. However, this is 2023, and the food industry has undergone so many innovative changes. If you purchase equipment on an installment basis you have to calculate the interest rate and maintenance cost.

Purchasing 52

Purchasing Inventory Inventory Management Food and Beverage 52

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes. Trust in restaurants remains high. .

Food and Beverage 191

Food and Beverage Food and Beverage Purchasing Food Supply 191

Modern Restaurant Management

JULY 1, 2020

There has also been an increase in review content for Black-owned restaurants and food businesses (up 9X) and nightlife (up 13X). Offering pandemic-friendly services has led to first-time customers. Consumer Interest in Restaurants is Shifting Quickly.

Chef 180

Chef Purchasing Food and Beverage Food and Beverage 180

Modern Restaurant Management

APRIL 20, 2021

“There is now optimism on the part of the American consumer, which helps to unleash pent-up demand for dining out,” says David Portalatin, NPD food industry advisor and author of Eating Patterns in America. Based on data collected from 6,000 fast food restaurants in the U.S., ” The Return to On Premise.

Food and Beverage 189

Food and Beverage Food and Beverage Purchasing Sports Arena 189

Modern Restaurant Management

JANUARY 8, 2024

Lars recognizes the importance of convenience in the restaurant industry, but believes that elevated experience is key. – Lars Kristiansen , VP Food and Beverage of Oasis Marinas Next year, although getting better, I anticipate continued labor shortages to persist, impacting management, the kitchen and front of house.

Catering 215

Catering Catering Food and Beverage Food and Beverage 215