Modern Restaurant Management

MARCH 26, 2020

Now more than ever, new systems are empowering owners and managers to optimize service, boost guest engagement, enhance menu performance, slash waste, and much more. Yet very few restaurants are applying business intelligence and data analytics to the “technology stack” deployed at each location.

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Food and Beverage Food and Beverage Customer Experience Staffing 546

Modern Restaurant Management

DECEMBER 22, 2021

With the new year just around the corner, many restaurants are deciding how they can enhance their operations going forward. While there is plenty of technology out there to optimize your establishment, one food service trend is becoming a mainstay: Internet of Things. But where can you start? Tableside Ordering & Payment.

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Commercial Kitchen Food and Beverage Food and Beverage Inventory 610

Modern Restaurant Management

FEBRUARY 11, 2020

The success and momentum of these waves is now changing the face of specialty tea in restaurants, cafés and hotels. Really, wherever food and beverage has an intentional focus on quality and customer experience, fine tea has a rightful place – just like wine and craft beverages.

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Food and Beverage Food and Beverage Customer Experience Chef 576

Modern Restaurant Management

SEPTEMBER 27, 2023

Inventory management is another key issue that can creep up if owners are not aware of what product they have and how much is currently available. Keeping track of food and beverage inventory is imperative to preventing product waste and theft. It’s also important to consider the customer experience.

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Inventory Management Inventory Point of Sale Customer Experience 519

Modern Restaurant Management

MARCH 18, 2024

The visionary panel that explored dining away from home included members with specific expertise and interest in restaurant dining and the hospitality industry. The discussion included food, beverage, nutrition, lifestyle and unique aspects of boutique and high volume foodservice.

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Food and Beverage Food and Beverage Chef Catering 474

Modern Restaurant Management

SEPTEMBER 14, 2022

We hope you enjoy your dining experience with us. AI-based robots cook your food and deliver meals on time without missing a beat. Although such a development is possible a decade ahead of us, we continue to see the rise of AI in restaurants for some level of cooking. To get a receipt for your order, reply with Hi.

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Staffing Customer Experience Food and Beverage Food and Beverage 528

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

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Point of Sale Food and Beverage Food and Beverage Kitchen Display System 383

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. Eighteen percent reported that higher food costs were the number one obstacle to growing their business right now.

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Food and Beverage Food and Beverage Catering Catering 221

Modern Restaurant Management

MARCH 22, 2023

As if hiring struggles weren’t enough of a problem, retaining employees remains a challenge, with the quit rate in food service at approximately 5.4 – 6.2 IoT is enabling restaurant employees to focus on what matters most, the customer experience, by automating manual back-of-house tasks to free up their time.

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Staffing Customer Experience Food and Beverage Food and Beverage 449

Modern Restaurant Management

SEPTEMBER 11, 2023

Automated Ordering AI-powered chatbots can handle customer orders, reducing the need for human intervention. Within a single chat interface, consumers can go through the entire menu, choose food and beverage products, add them to their cart, and make payments. For example, Gupshup partnered with India-based food joint Wow!

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Staffing Food and Beverage Food and Beverage Inventory 538

Modern Restaurant Management

MARCH 22, 2021

Prior to COVID-19, many restaurant owners were challenged by food, beverage and labor costs. A cocktail server comes to the table to take and deliver beverage orders. Once the food is ready, a runner brings it out. I believe this greatly takes away from the customer experience aspect of our industry.

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Food and Beverage Food and Beverage Staffing Inventory 493

Modern Restaurant Management

DECEMBER 23, 2020

Restaurant design, kitchens, and the dining customer experience has been changing over the past few years and with the COVID pandemic, it may be changing again. These aspects create a modern yet interactive dining experience with a connection to the built environment.

Food and Beverage 539

Food and Beverage Food and Beverage Chef Food Preparation 539

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. Restaurants have had to adapt beyond the conventional to navigate the stormy waters and emerge stronger than ever before. Restaurants have had to adapt beyond the conventional to navigate the stormy waters and emerge stronger than ever before.

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Customer Experience Inventory Inventory Management Food and Beverage 419

Modern Restaurant Management

APRIL 12, 2021

No matter the type of restaurant you own, the type of food you serve, or the usual customers who walk through your door, you need to focus on making your off-premise sales a keystone aspect of your restaurant business. Restaurants are unique, and as such, need a unique approach to off-premise sales.

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Online Ordering Systems Customer Experience Food and Beverage Food and Beverage 406

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will increasingly become more reliant on using their transaction data to inform and automate their businesses. For part two, click here.

Food and Beverage 419

Food and Beverage Food and Beverage Staffing Chef 419

Modern Restaurant Management

NOVEMBER 11, 2019

This edition of MRM News Bites SevenRooms, Miso Robotics , PARTech, Delaware North, Illes Foods, Tablelist and Discotech and US Foods. SevenRooms released its “Checking In For F&B” report, which uncovered the most important things to today’s traveler when it comes to food and beverage at hotels.

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Food and Beverage Food and Beverage Chef Purchasing 297

Modern Restaurant Management

MAY 13, 2024

Some brands’ apps even track mobile-order customers’ location to help ensure their food is fresh, whether it’s a burger or a salad. Through geofencing, the apps can tell when a customer is close, alerting restaurant teams to have the order ready in time – neither too early nor too late.

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Food and Beverage Food and Beverage Customer Experience Purchasing 493

Modern Restaurant Management

APRIL 29, 2021

Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. “This is no doubt the highest profile issue facing the industry today,” said Robin Gagnon, co-founder of We Sell Restaurants.

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Staffing Food and Beverage Food and Beverage Customer Service 553

Modern Restaurant Management

MAY 19, 2022

Menu engineering is a top-down approach to increasing revenue while Actual versus Theoretical (AvT) – tracking the difference between theoretical food costs and actual food costs – is a bottom-up approach to controlling costs. Few things impact your restaurant’s success more than your menu execution.

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Recipes Food and Beverage Food and Beverage Inventory 469

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. " Beverage Insights. The Value of Trust. million of sales per week…or $845 million per year.

Food and Beverage 490

Food and Beverage Food and Beverage Purchasing Customer Experience 490

Modern Restaurant Management

JANUARY 2, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Beyond the realm of food, a similar shift has occurred with electric cars.

Food and Beverage 493

Food and Beverage Food and Beverage Food Safety Customer Experience 493

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” Neighborhood to Nation Restaurant Recipe Contest.

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Recipes Food and Beverage Food and Beverage Hospitality 527

Modern Restaurant Management

DECEMBER 28, 2023

Top Eats, Drinks, and More No fork, no problem: In addition to fries defending its spot as the most ordered food of the year (and the past decade!), this year was all about finger foods, with many indulging in items best enjoyed without utensils, like mozzarella sticks, wings, pepperoni pizza, and chips & queso.

Food and Beverage 474

Food and Beverage Food and Beverage Chef Recipes 474

Modern Restaurant Management

DECEMBER 14, 2021

According to the National Restaurant Association’s State of the Industry report, 68 percent of customers say they are more likely to purchase takeout or delivery of food than they were before the pandemic. Here's a summary of what to expect and what restaurants can do to stay ahead. Staffing Shortages Continue.

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Staffing Food and Beverage Food and Beverage Purchasing 508

Modern Restaurant Management

APRIL 11, 2023

As restaurants work overtime to deal with soaring costs, ongoing labor shortages and growing economic uncertainty, many are pushing the limits of what used to be their competitive space to extend their brand and get in front of new potential customers. And why not?

Food and Beverage 474

Food and Beverage Food and Beverage Purchasing Customer Experience 474

Modern Restaurant Management

NOVEMBER 5, 2019

This edition of MRM News Bites features McDonalds, the Food Waste Reduction Alliance, OpenTable, Ordermark, Hudson Group, Hakkasan Group , Waitr and Checkers, ICV Partners, Restaurant Technologies, Diebold Nixdorf and Alto-Shaam. " Reducing Food Waste. Changes at the Top for McDonald's. " Joe Erlinger. "Joe

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Food and Beverage Food and Beverage Commercial Kitchen Hospitality 253

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Guests will demand a personalized journey when food is delivered to their door.

Food and Beverage 539

Food and Beverage Food and Beverage Catering Catering 539

Modern Restaurant Management

MAY 21, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. Start by enforcing a no-contact protocol, so you can reduce interpersonal contact and make your customer experience safe and secure. Postermywall food delivery poster.

Food and Beverage 539

Food and Beverage Food and Beverage Inventory Customer Experience 539

Modern Restaurant Management

JUNE 1, 2023

Through engagement-based loyalty, restaurants can incentivize customers to utilize loyalty features that improve experience satisfaction such as saving favorites & reordering, contactless payment, or skip the wait benefits for sit-down restaurants.

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Customer Service Customer Service Customer Experience Food and Beverage 449

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Earlier this summer, TOP Data examined the re-rise of carhops and the staying power of fast food during a nationwide pandemic.

Food and Beverage 493

Food and Beverage Food and Beverage Purchasing Point of Sale 493

Modern Restaurant Management

MAY 12, 2021

No matter the type of restaurant you own, the type of food you serve, or the usual customers who walk through your door, you need to focus on making your off-premise sales a keystone aspect of your restaurant business. Restaurants are unique, and as such, need a unique approach to off-premise sales.

Online Ordering Systems 251

Online Ordering Systems Customer Experience Food and Beverage Food and Beverage 251

Modern Restaurant Management

FEBRUARY 5, 2024

A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. Favorite Super Bowl Foods A JeffBet study revealed America’s favorite Super Bowl foods, with some gameday classics appearing further down the list than you might expect.

Food and Beverage 492

Food and Beverage Food and Beverage Purchasing Staffing 492

Modern Restaurant Management

JUNE 2, 2021

When thinking about the future of the dining experience post COVID, it is easy to get caught focusing on things like digital only self-service, sci-fi-like drone food delivery and taking pills or shakes instead of food. These opportunities not only increase cheque size but also provide a much better customer experience.

Food and Beverage 493

Food and Beverage Food and Beverage Inventory Customer Experience 493

Modern Restaurant Management

DECEMBER 20, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. In 2023, the restaurant industry faced several challenges and made some missteps along the way. I can predict that by 2030 Face and finger IDs will be used in every second restaurant.

Food and Beverage 492

Food and Beverage Food and Beverage Chef Staffing 492

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Lars recognizes the importance of convenience in the restaurant industry, but believes that elevated experience is key.

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Catering Catering Food and Beverage Food and Beverage 539

Modern Restaurant Management

DECEMBER 14, 2021

With leaner teams and limited resources, brands must prioritize investing in a tech stack that helps navigate these obstacles and optimize operations while continuing to deliver a premium customer experience. And of course, fair enough, raise prices – because you're not just food anymore.

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Staffing Food and Beverage Food and Beverage Customer Experience 474

Modern Restaurant Management

MAY 27, 2020

GroupRaise is inviting restaurants across the country to join their Takeout For Good initiative happening on June 2. Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Installing plexiglass barriers at checkout.

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Food and Beverage Food and Beverage Recipes Food Service 441