Remove Customer Experience Remove Food Operations Remove Information
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Why You Must Change Your Approach to Loyalty by 2021 

Modern Restaurant Management

QikServe’s research showed 58 percent of consumers will remain loyal to companies that have kept them informed with timely, relevant communications during this time. Optimizing the ‘basics’ and having smooth operations has been an important component of the customer experience for some time.

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New & Notable: TEAM Schostak Celebrates 40, AI in Food Service and Beachy Tech

Modern Restaurant Management

Sandra (Sandy) Reinhardt: Vice President of Information Technology | 30 years. She moved to information technology in 1994 where she was instrumental in putting in the first network and email system for SBCI. Paul Soulliere: Information Systems Manager | 25 years. Sandy Reinhardt joined Schostak Brothers & Co.,

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First Robotic Mobile Restaurant and DoorDash’s Commissary Kitchen

Modern Restaurant Management

No personally identifiable information is tracked or recorded on any individual. boxes) and only monitors attributes directly relevant to restaurant operations. . This helps them provide better service, operate more efficiently, and reduce overhead.” For more information on Reach for the Stars, click here.

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‘In the Future, Customers Will Drive Up to a Drive-Thru to Just Pick Up Their Food.’

Modern Restaurant Management

. "If I had the opportunity, I would encourage them to employ voice analytics, not to automate ordering, but rather to analyze customer/employee conversations for insights into customer experience, operational efficiency, marketing effectiveness, safety compliance, employee engagement, and more, he said. "The